ZipRecruiter

Log In

2

Remote Collections Specialist Jobs in Raleigh, NC

Duke Health

Medical Records Coder II-Inpatient

Durham, NC · Remote

$18 - $24.25/hr

... collections, cash management, and customer service. The Mission of the PRMO is delivering quality ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

Duke University

Medical Records Coder II-Inpatient

Durham, NC · Remote

$18 - $24.25/hr

... collections, cash management, and customer service. The Mission of the PRMO is delivering quality ... This position is 100% remote. All Duke University remote workers must reside in one of the ...

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · On-site +1

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Afni, Inc.

Remote Customer Service Representative

Raleigh, NC · Remote

$15.50 - $21.25/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

next page

Showing results 1-20

All JobsCollections Specialist JobsRemote Collections Specialist JobsRemote Collections Specialist Jobs in Raleigh, NC

Remote Collections Specialist information

See Raleigh, NC salary details

$12

$20

$29

How much do remote collections specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote collections specialist in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is the difference between Remote Collections Specialist vs Remote Accounts Receivable Clerk?

AspectRemote Collections SpecialistRemote Accounts Receivable Clerk
CredentialsHigh school diploma, collections or finance experienceHigh school diploma, finance or accounting background
Work EnvironmentRemote, client or company officesRemote, accounting departments
Industry UsageFinancial services, healthcare, telecomFinance, healthcare, retail
Job FocusRecovering overdue payments, contacting debtorsManaging accounts, processing payments, invoicing

While both roles involve finance and customer interaction, the Remote Collections Specialist primarily focuses on recovering overdue payments by contacting debtors, whereas the Remote Accounts Receivable Clerk manages invoicing and payment processing. Both roles require similar financial knowledge and are often found in the same industries, but their core responsibilities differ significantly.

What are the key skills and qualifications needed to thrive as a remote collections specialist?

To thrive as a Remote Collections Specialist, you need strong knowledge of accounts receivable processes, negotiation techniques, and typically a high school diploma or equivalent. Familiarity with collections software, CRM systems, and sometimes FDCPA certification is often required. Excellent communication, resilience, and problem-solving skills help build rapport with customers and handle challenging conversations. These abilities are essential for effectively recovering outstanding payments while maintaining positive client relationships and adhering to compliance standards.

What does a remote collections specialist do?

A Remote Collections Specialist is responsible for contacting customers to collect overdue payments on accounts while working from a remote location, such as home. They handle inbound and outbound calls, negotiate payment plans, update account information, and document all communications with customers. The role requires strong communication skills, empathy, and the ability to maintain professionalism when discussing sensitive financial matters. Remote Collections Specialists often use specialized software to track accounts and ensure timely resolution of outstanding debts. Their primary goal is to recover funds for businesses while maintaining positive customer relationships.

Is a remote collections specialist a stressful job?

A remote collections specialist can experience stress due to the need to meet collection targets, handle difficult conversations, and manage customer relationships. The role requires strong communication skills and the ability to work under pressure, but stress levels vary depending on individual resilience and workplace support. Proper training and clear expectations can help mitigate job-related stress.

What are the typical challenges faced by a remote collections specialist, and how can they be managed effectively?

Remote Collections Specialists often face challenges such as limited face-to-face interaction with clients, difficulties in establishing rapport over the phone or email, and managing time across different accounts and deadlines. To manage these effectively, it's important to use clear communication, leverage technology tools for tracking and follow-up, and maintain a structured daily routine. Building strong organizational skills and staying proactive with regular updates from the team can also help maintain productivity and foster collaboration despite the remote environment.
What are the most commonly searched types of Collections Specialist jobs in Raleigh, NC? The most popular types of Collections Specialist jobs in Raleigh, NC are:
What are popular job titles related to Remote Collections Specialist jobs in Raleigh, NC? For Remote Collections Specialist jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Remote Collections Specialist jobs in Raleigh, NC look for? The top searched job categories for Remote Collections Specialist jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote Collections Specialist jobs? Cities near Raleigh, NC with the most Remote Collections Specialist job openings:
Remote Collections Specialist jobs near you
Infographic showing various Remote Collections Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 67% Full Time, 11% Part Time, 11% Temporary, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,400 per year, or $20.9 per hour.

Recovery Specialist - Remote in RDU area.

Bull City Financial Solutions, Inc.

Raleigh, NC • On-site, Remote

$17.50 - $18.50/hr

Full-time

Re-posted 26 days ago

Job description

About the Recovery Specialist Position
We're seeking a driven and reliable Recovery Specialist to join our team of finance professionals. While working as a Recovery Specialist, your primary responsibility will be reaching out to consumers through phone calls and by mail to resolve missed or outstanding payments. Primary Clients include Healthcare, Public and Private Utilities, Credit Unions, and Government.
To succeed as a Recovery Specialist, you'll need to be an excellent communicator with the ability to build rapport with clients, working to ensure payments are made in a timely manner. You'll achieve this by possessing a professional demeanor and having solid knowledge of debt laws.
Collection Specialist Responsibilities
  • Oversee assigned accounts on a regular basis, monitoring for unresolved debts
  • Investigate assigned accounts to determine if there's a long-term issue
  • Contact consumers and patients with overdue payments to encourage payment, suggesting repayment plans if needed
  • Develop repayment plans that quickly and efficiently resolve outstanding debt
  • Respond to inquiries in a timely and professional manner, resolving any billing or collection issues
  • Process payments and, if applicable, refunds
  • Regularly update account status records for assigned accounts
  • Review [daily/monthly] reports on collection progress
Collection Specialist Requirements
  • [1+] years experience as a Collection Specialist or similar role
  • High school diploma or GED required
  • Degree preferred
  • Excellent knowledge of collection and billing procedures
  • Strong knowledge of legal regulations regarding debt, including but not limited to FDCPA and FCRA
  • Proficient with Microsoft Office suite
  • Must be able to work under pressure and be comfortable with contacting patients/consumers about potentially sensitive issues
  • Excellent written and verbal communication skills with a knack for negotiating
  • Superb problem-solving and critical thinking skills
  • Strong organizational and multitasking skills

Apply