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Credit Collections Associate Jobs in Raleigh, NC

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ... Associate Degree in Accounting * 2+ years of experience in Accounts Receivable * In lieu of degree ...

SYNTEGON

Collections Specialist

Raleigh, NC

Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ... Associate Degree in Accounting * 2+ years of experience in Accounts Receivable * In lieu of degree ...

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ... Associate Degree in Accounting * 2+ years of experience in Accounts Receivable * In lieu of degree ...

DAN

AR Staff Accountant

Durham, NC · Hybrid

$52K - $68K/yr

... business units, accounts receivable collections, credit card and various general ledger ... Associate or bachelor's degree in accounting, finance, or business-related field * Experience in ...

DAN

Staff Accountant

Durham, NC · On-site

$55K - $60K/yr

... business units, accounts receivable collections, credit card and various general ledger ... Associate or bachelor's degree in accounting, finance, or business-related field * Experience in ...

DAN

AR Staff Accountant

Durham, NC · On-site

$55K - $60K/yr

... business units, accounts receivable collections, credit card and various general ledger ... Associate or bachelor's degree in accounting, finance, or business-related field * Experience in ...

DAN

Staff Accountant

Durham, NC · Hybrid

$52K - $68K/yr

... business units, accounts receivable collections, credit card and various general ledger ... Associate or bachelor's degree in accounting, finance, or business-related field * Experience in ...

Divers Alert Network

Staff Accountant

Durham, NC · On-site

$52K - $68K/yr

... business units, accounts receivable collections, credit card and various general ledger ... Associate or bachelors degree in accounting, finance, or business-related field * Experience in ...

Signet Jewelers

Jewelry Sales Associate

Raleigh, NC · On-site

$16 - $20/hr

Utilize extensive knowledge of our inventory and designer collections to guide customers in making ... No push to sell warranties, credit applications, or additional products. Requirements: * Experience:

NC SECU

Lead Member Services Officer

Raleigh, NC

$18.75 - $22.75/hr

Supervise the collections process for the branch office. * Serve as a mentor for newer staff in all ... Preferred - Bachelor's degree, or Certified Credit Union Executive Certification, or Associate of ...

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All JobsCredit Collections Associate JobsCredit Collections Associate Jobs in Raleigh, NC

Credit Collections Associate information

See Raleigh, NC salary details

$18

$22

$25

How much do credit collections associate jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for credit collections associate in Raleigh, NC is $22.75, according to ZipRecruiter salary data. Most workers in this role earn between $21.25 and $23.61 per hour, depending on experience, location, and employer.

What are some common challenges Credit Collections Associates face when working with customers, and how are these challenges typically addressed?

Credit Collections Associates often encounter challenges such as negotiating payment plans with customers who are experiencing financial difficulties or handling situations where customers are unresponsive. These challenges are typically addressed through developing strong communication and negotiation skills, maintaining professionalism, and following company protocols for escalation. Team collaboration is also essential, as associates often work closely with supervisors or legal teams to resolve complex cases and ensure compliance with regulations.

What are the key skills and qualifications needed to thrive as a Credit Collections Associate, and why are they important?

To thrive as a Credit Collections Associate, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often supported by a high school diploma or associate degree. Familiarity with collections management software, CRM systems, and basic Excel functions is typically required. Outstanding communication, negotiation skills, and resilience help build rapport with clients and manage challenging conversations. These skills ensure effective debt recovery, minimize financial risk, and maintain positive customer relationships for the organization.

What is the difference between Credit Collections Associate vs Credit Analyst?

AspectCredit Collections AssociateCredit Analyst
Primary RoleFocuses on collecting overdue payments and managing delinquent accountsAssesses creditworthiness of clients and analyzes credit data
Required SkillsCommunication, negotiation, debt recoveryFinancial analysis, risk assessment, data interpretation
Work EnvironmentCollections departments, customer service settingsFinance, banking, lending institutions
CertificationsTypically none required; some roles may prefer collections or finance certificationsOften requires finance or credit certifications (e.g., CFA, credit certifications)

While both roles operate within the credit industry, a Credit Collections Associate primarily handles debt recovery and account management, whereas a Credit Analyst evaluates credit risk and financial data to inform lending decisions. They share some skills but serve different functions within financial organizations.

What does a Credit Collections Associate do?

A Credit Collections Associate is responsible for contacting customers to collect outstanding payments on overdue accounts. They review account histories, negotiate payment arrangements, and provide information regarding invoices and payment terms. Their role also involves maintaining accurate records of communications and payments, and escalating unresolved accounts as needed. The goal is to ensure timely payment while maintaining positive relationships with customers.
What are the most commonly searched types of Credit Collections jobs in Raleigh, NC? The most popular types of Credit Collections jobs in Raleigh, NC are:
What are popular job titles related to Credit Collections Associate jobs in Raleigh, NC? For Credit Collections Associate jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit Collections Associate jobs in Raleigh, NC look for? The top searched job categories for Credit Collections Associate jobs in Raleigh, NC are:
Credit Collections Associate jobs near you
Infographic showing various Credit Collections Associate job openings in Raleigh, NC as of June 2026, with employment types broken down into 9% As Needed, 55% Full Time, 9% Part Time, 9% Temporary, and 18% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,316 per year, or $22.7 per hour.

Collections Specialist

SYNTEGON

Raleigh, NC • On-site

$25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Company Description
Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.
Apply now and become part of our team!
The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.
Job Description
The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and external customers to resolve billing issues and maintain accurate records, contributing to the overall financial health of the organization.
  • Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.
  • Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.
  • Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate adjustments or actions.
  • Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.
  • Review and release customer orders held for credit review and provide recommendations on customer credit limits based on history and Dun & Bradstreet assessments.
  • Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.

Qualifications
Basic Requirements
  • Associate Degree in Accounting
  • 2+ years of experience in Accounts Receivable
  • In lieu of degree, 5+ years of experience in a collections capacity
  • Bilingual Spanish/English

Preferred Qualifications
  • Strong customer service orientation
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities.
  • Highly organized with strong interpersonal skills and capable of working independently with minimal supervision
  • Proficiency in MS Office, particularly Outlook and Excel.
  • Knowledge of business systems (SAP is a plus).

Additional Information
The anticipated starting salary for this position is $25.00 hourly.
Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.
We Care About Your Well-Being
At Syntegon, the welfare of our employees is a top priority. That's why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:
  • Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
  • Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
  • Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
  • Career Growth: Education Assistance Program to support your continued learning and development.
  • Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
  • Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.
Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:
  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
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