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Credit And Collections Jobs in Raleigh, NC (NOW HIRING)

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent ... Contact Credit Union Members regarding loans in default via phone, email, and text message.

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent ... Contact Credit Union Members regarding loans in default via phone, email, and text message.

beaconhill

Collections Specialist

Raleigh, NC

$18 - $24.25/hr

... credit, or customer account management experience * Experience handling business-to-business (B2B) collections preferred * Strong negotiation, communication, and relationship-building skills

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ...

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ...

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure ... Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate ...

Collabera

Credit Clerk

Smithfield, NC

$18 - $19/hr

RESPONSIBILITIES Will be completing collections calls Deduction resolution Interfacing with ... Qualifications In need of a Credit Analysts having wholesale/commercial collections is key, but ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Raleigh, NC

Credit And Collections information

See Raleigh, NC salary details

$46.8K

$74.8K

$109.1K

How much do credit and collections jobs pay per year?

As of Jul 26, 2026, the average yearly pay for credit and collections in Raleigh, NC is $74,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Specialist, and why are they important?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a Credit and Collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What are Credit and Collections professionals responsible for?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are the most commonly searched types of Credit And Collections jobs in Raleigh, NC? The most popular types of Credit And Collections jobs in Raleigh, NC are:
What are popular job titles related to Credit And Collections jobs in Raleigh, NC? For Credit And Collections jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit And Collections jobs in Raleigh, NC look for? The top searched job categories for Credit And Collections jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit And Collections jobs? Cities near Raleigh, NC with the most Credit And Collections job openings:
Credit And Collections jobs near you
Infographic showing various Credit And Collections job openings in Raleigh, NC as of July 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $74,809 per year, or $36 per hour.
Full Time Credit & Collections Specialist

Full Time Credit & Collections Specialist

American Welding & Gas Inc.

Raleigh, NC • On-site

$18 - $24.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

American Welding & Gas rating

6.9

Company rating: 6.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

American Welding and Gas Inchas an immediate need forCredit and Collections Specialistsin ourRaleigh, NCheadquarters.

Position Summary:

The Credit &Collection Specialist is responsible for managing the collection of outstanding accounts receivable from an existing client base. This role involves implementing effective collection strategies, resolving billing discrepancies, and reducing overall accounts receivable delinquency. The specialist will serve as a key liaison between internal teams and customers to ensure timely payment and account resolution.

Key Responsibilities

  • Proactively contact customers to resolve overdue account balances and perform collection calls for delinquent receivables.
  • Use online tools and databases to locate customers with updated contact information.
  • Investigate and resolve customer inquiries and disputes related to billing and payments.
  • Prepare and submit weekly reports detailing the status of unpaid accounts.
  • Coordinate with branch locations to schedule cylinder pickups.
  • Communicate with the Accounts Receivable team to address missing, unapplied, or misapplied payments.
  • Request remittance details from customers to ensure accurate payment application.
  • Submit refund requests for closed or overpaid accounts.
  • Support branch locations by lifting account suspensions when applicable.
  • Assist with credit release processes for accounts exceeding credit limits.
  • Oversee the processing of credits and rebills, conduct system-based cylinder audits, and execute cylinder-related adjustments on customer accounts
  • Collaborate with branch personnel to determine appropriate next steps for delinquent accounts, including Loss of Use (LOU) billing or referral to collections.
  • Perform additional duties as assigned to support the department and organizational goals.

Qualifications & Requirements:

  • High School Diploma/GED
  • Minimum of 3 years of experience in credit, collections, or accounts receivable, with direct customer interaction.
  • Strong ability to remain composed and effective under pressure.
  • Excellent customer service and interpersonal communication skills.
  • High attention to detail with a commitment to accuracy and thoroughness.
  • Ability to work collaboratively in a diverse team environment.
  • Strong written and verbal communication skills with both internal teams and external customers.
  • Proficient in Windows-based software and spreadsheet tools (e.g., Microsoft Excel).
  • Strong multitasking, organizational, and problem-solving abilities.
  • Flexible and adaptable to shifting priorities and unexpected challenges in the work environment.

Incentives:

  • Competitive Pay.
  • Medical, Dental, & Vision Benefits.
  • Company-provided Short-Term & Long-Term Disability.
  • Company-provided Life Insurance.
  • 401(k) Retirement Savings Plan with company match.
  • Paid Holidays and Paid Time Off.
  • AWG's renowned company culture, known for fostering a family-like atmosphere and offering ongoing growth opportunities, leading to an industry-low turnover rate.

AWG is expanding and seeking exceptional talent to drive our progress forward. Be part of a growing, employee-owned company with a strong national footprint. Don't miss out on a promising future -Join our team today!

American Welding & Gas (AWG) is a manufacturer and distributor of industrial gases as well as a provider of all your welding supply needs. We are a family and teammate owned company that is headquartered in Raleigh, North Carolina. Our company provides industrial, medical and specialty gases as well as food and beverage gases across the United States, from Montana to Pennsylvania and down through Texas and Florida. With a team of over 800 employees, over 100 retail locations and 22 fill plants we pride ourselves in our customer service, expertise, assets and resources that allow us to reach a large and diversified customer base of the highest quality.

American Welding & Gas, Inc. is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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