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Credit And Collections Manager Jobs in Raleigh, NC

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Robert Half

Collections Specialist

Durham, NC · On-site

$24.70 - $28.60/hr

... credit-related processes in a fast-paced environment. Responsibilities: * Manage outreach to ... Support credit and collections operations by assessing account trends and escalating high-risk ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

BB BHF STORES LLC

CREDIT MANAGER

Raleigh, NC

$17 - $17.50/hr

... store collections are satisfied Fill out paperwork for submission to corporate support Follow ... Credit Manager Effective organizational skills Established collection skills Good communication ...

beaconhill

Collections Specialist

Raleigh, NC

$18 - $24.25/hr

... credit, or customer account management experience * Experience handling business-to-business (B2B) collections preferred * Strong negotiation, communication, and relationship-building skills

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

... managers to resolve issues. Document Efforts: Accurately record all collection activities and client interactions in the Credit and Collections module in AEC360 for transparency and tracking ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

... managers to resolve issues. * Document Efforts: Accurately record all collection activities and client interactions in the Credit and Collections module in AEC360 for transparency and tracking ...

S&ME

Collections Specialist

Raleigh, NC · Hybrid

$18 - $24.25/hr

... managers to resolve issues. * Document Efforts: Accurately record all collection activities and client interactions in the Credit and Collections module in AEC360 for transparency and tracking ...

Rent-A-Center

Assistant Manager - Credit

Durham, NC · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

Rent-A-Center

Assistant Manager - Credit

Durham, NC · On-site

$17 - $20/hr

A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis ...

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All JobsCredit And Collections JobsCredit And Collections Manager JobsCredit And Collections Manager Jobs in Raleigh, NC

Credit And Collections Manager information

See Raleigh, NC salary details

$46.8K

$74.8K

$109.1K

How much do credit and collections manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for credit and collections manager in Raleigh, NC is $74,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a credit and collections manager, and why are they important?

To thrive as a Credit and Collections Manager, you need expertise in credit risk assessment, financial analysis, and a degree in finance, accounting, or a related field. Familiarity with credit management software, ERP systems, and relevant certifications like the Certified Credit and Collection Professional (CCCP) are highly valued. Strong negotiation, communication, and leadership skills help build positive client relationships and guide team performance. These skills and qualifications are crucial for minimizing financial risk, ensuring timely collections, and maintaining healthy cash flow for the organization.

What is the difference between Credit And Collections Manager vs Credit Analyst?

AspectCredit And Collections ManagerCredit Analyst
Primary FocusOversees credit policies, manages collections, and reduces bad debtAnalyzes credit data to assess risk and determine creditworthiness
Required CredentialsOften requires experience in credit management, certifications like CPC or Credit Business AssociateTypically requires a degree in finance, accounting, or related field; certifications like Credit Analyst Certification
Work EnvironmentManagement role, overseeing teams in finance or credit departmentsAnalytical role, working with financial data and credit reports
Employer & Industry UsageCommon in finance, banking, and large corporationsUsed across finance, lending institutions, and credit agencies

The Credit And Collections Manager focuses on managing credit policies and collection efforts to minimize losses, while the Credit Analyst evaluates credit data to determine risk levels. Both roles require financial knowledge and may involve similar credentials, but their core responsibilities differ significantly.

What are common challenges a credit and collections manager faces when balancing customer relationships with debt recovery responsibilities?

A Credit and Collections Manager often encounters the challenge of maintaining positive relationships with clients while ensuring timely payments and minimizing bad debt. Balancing assertive collection efforts with empathy and professionalism is key, as overly aggressive tactics can damage long-term business relationships. Managers must also navigate complex cases, such as disputed invoices or financially distressed clients, requiring strong negotiation and problem-solving skills. Effective communication and collaboration with sales, legal, and finance teams are essential to resolve issues efficiently and uphold company policies.

What does a credit and collections manager do?

A Credit and Collections Manager oversees the credit granting process for a business, including assessing creditworthiness of potential clients, setting credit limits, and managing the collection of outstanding invoices. They develop and implement policies to reduce credit risk, improve cash flow, and minimize bad debt. Additionally, they work closely with sales, finance, and legal departments to resolve disputes and ensure timely payments.
What are popular job titles related to Credit And Collections Manager jobs in Raleigh, NC? For Credit And Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit And Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Credit And Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit And Collections Manager jobs? Cities near Raleigh, NC with the most Credit And Collections Manager job openings:
Credit And Collections Manager jobs near you
Infographic showing various Credit And Collections Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $74,809 per year, or $36 per hour.

Credit and Collection Analyst

Summit Stairs and Millwork

Garner, NC • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description


Department

Finance / Accounting

FLSA Status

Exempt

Reports To

Credit Manager / Controller

Employment Type

Full-Time

Location

On-site – Canton GA, Garner NC or Rock Hill SC





Who we are

Summit Stairs and Millwork has been a trusted partner to homebuilders for more than 30 years, providing stair parts, exterior millwork, and PVC product solutions that make builders' jobs easier and elevate homeowners' spaces. Our Quick System QuickTread™ and full line of stair and exterior products are relied on by production builders, including Pulte Homes and TRI Pointe Homes, for consistent quality, reliability, and responsiveness. As we continue to grow, we are looking for a detail-oriented Credit and Collection Analyst to help protect the company's cash flow and maintain strong relationships with our builder customers.

Position Summary

The Credit and Collection Analyst is responsible for managing customer credit risk and driving the timely collection of outstanding accounts receivable. This role evaluates new and existing customer credit applications, monitors account aging, resolves billing disputes, and partners closely with Sales and Operations to balance strong builder relationships with sound credit practices. The ideal candidate is analytical, persistent, and comfortable communicating directly with customers about payment matters.

Key Responsibilities

  • Review and analyze credit applications for new and existing customers, using credit reports, trade references, and financial statements to recommend credit lines and payment terms.
  • Monitor accounts receivable aging and proactively contact past-due customers by phone and email to secure payment commitments and resolve delinquencies.
  • Investigate and resolve short pays, billing discrepancies, and disputed invoices in coordination with Sales, Customer Service, and Operations.
  • Reconcile customer accounts and process credit memos, adjustments, and payment applications as needed.
  • Place and release credit holds on customer accounts in accordance with company credit policy.
  • Prepare and distribute weekly and monthly aging reports, DSO metrics, and collection status updates to management.
  • Recommend accounts for collections agency referral, legal action, or write-off, and maintain supporting documentation.
  • Maintain accurate, up-to-date customer credit files, including terms, limits, tax exemption certificates, and lien waivers as required.
  • Support month-end close by reviewing the accounts receivable aging and assisting with bad debt reserve analysis.
  • Build and maintain professional relationships with builder customers, subcontractors, and internal sales teams to support timely payment while protecting customer goodwill.
  • Ensure compliance with company credit policies, mechanic's lien deadlines, and applicable state lien laws.

what you bring

  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent work experience.
  • 2+ years of experience in credit analysis, collections, or accounts receivable, preferably in building products, construction, or manufacturing/distribution.
  • Working knowledge of commercial credit practices, lien laws, and collections regulations.
  • Proficiency in Microsoft Excel and experience with ERP/accounting systems (e.g., NetSuite, SAP, Microsoft Dynamics, or similar).
  • Strong analytical and problem-solving skills with high attention to detail and accuracy.
  • Excellent verbal and written communication skills, with the ability to negotiate professionally and firmly with customers.
  • Ability to manage a high-volume portfolio of accounts and prioritize effectively under deadlines.
  • Self-motivated, organized, and able to work both independently and as part of a team.

Physical Requirements & Work Environment

  • Primarily an office environment; occasional visits to warehouse or production areas may be required.
  • Ability to sit for extended periods and use a computer and telephone throughout the workday.

What Summit Offers

  • Competitive compensation based on experience.
  • Comprehensive benefits package (medical, dental, vision, and retirement plan options).
  • Paid time off and holidays.
  • Opportunity to grow with a stable, 30+ year industry leader in stair and millwork products.


Summit Stairs and Millwork is an Equal Opportunity Employer.

www.summitstairsandmillwork.com

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