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Collections Manager Jobs in Raleigh, NC (NOW HIRING)

Penhall

Credit & Collections Administrator

Raleigh, NC · On-site

$24 - $27/hr

Position Description Main Purpose The duties of a Collections Administrator includes maintaining ... Ability to prioritize and manage multiple responsibilities * Computer/Office Machines - Microsoft ...

Penhall

Credit & Collections Administrator

Raleigh, NC · On-site

Position Description Main Purpose The duties of a Collections Administrator includes maintaining ... Ability to prioritize and manage multiple responsibilities * Computer/Office Machines - Microsoft ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Maintain regular communication with project managers and clients until overdue invoices are paid ... collections experienceYou have good organization and data entry skills with minimal errorsYou have ...

S&ME, Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

S&ME Inc.

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

S&ME

Collections Specialist

Raleigh, NC · Hybrid

$18 - $24.25/hr

Collections Specialist Requisition Number: 2026-2910-03 Are you detail-oriented, enjoy working ... Maintain regular communication with project managers and clients until overdue invoices are paid.

Security Finance

Auto Loan Collections Specialist

Garner, NC · On-site

$16.50 - $22.25/hr

Do you have collections experience and enjoy helping customers find a path forward? If so ... In this role, you'll manage delinquent auto-loan accounts, work directly with customers to find ...

Security Finance

Auto Loan Collections Specialist

Garner, NC · On-site

$16.50 - $22.25/hr

Do you have collections experience and enjoy helping customers find a path forward? If so ... In this role, you'll manage delinquent auto-loan accounts, work directly with customers to find ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

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Collections Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collections manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for collections manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Raleigh, NC?

The most popular types of Collections jobs in Raleigh, NC are:

What are popular job titles related to Collections Manager jobs in Raleigh, NC?

For Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Raleigh, NC look for?

The top searched job categories for Collections Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collections Manager jobs?

Cities near Raleigh, NC with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Raleigh, NC as of September 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $57,079 per year, or $27.4 per hour.

Credit & Collections Administrator

Raleigh, NC • On-site

Penhall
Construction • 1 - 5K employees
Learn more about Penhallexternal

$24 - $27/hr

Full-time

Posted 12 days ago

Penhall Company rating

7.5

Company rating: 7.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

Application Instructions
Penhall Company has been shaping the future of concrete services for over 65 years. As the nation's leader in concrete cutting, coring, scanning, and demolition, and ranked 3rd in Demolition by ENR's 2023 Top Specialty Contractors, we deliver more than just expertise-we deliver results. With safety at the core of our operations and state-of-the-art technology in our hands, we ensure every project is executed with precision, efficiency, and care.
Position Description
Main Purpose
The duties of a Collections Administrator includes maintaining customer records, collection calls and/or correspondence in a fast paced goal oriented collections department. This is a full-time position, with a competitive salary and comprehensive benefits offered.
Location -REMOTE near Raleigh or Wake Forest, North Carolina
Key Relationships:
  • Customers, Vendors
  • Professional Associations

Specific Role Responsibilities:
  • Collection calls and/or correspondence in a fast paced, goal oriented collections department
  • Weekly and monthly reporting to direct supervisor
  • Customer service regarding collection issues, process customer refunds, process and review account adjustments. Resolve client discrepancies and short payments
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos
  • Accountable for reducing delinquency for assigned accounts
  • Must communicate & follow up effectively with sales staff regarding customer accounts on a timely basis
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department

Position Requirements
  • Collections and Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Commitment to excellent customer service
  • Excellent written and verbal communication abilities
  • Ability to prioritize and manage multiple responsibilities
  • Computer/Office Machines - Microsoft Work, Excel, Outlook
  • English - proficient in business writing and verbal communication
  • Valid driver's license and acceptable motor vehicle record required when duties require use of motor vehicle
  • Ability to pass pre-employment and random screening for illegal substances

Equal Opportunity Employer
Legal Disclaimer:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions of the job.
Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
AI-Assisted Hiring and Automated Decision Tool Disclosure
The Company may use Artificial Intelligence ("AI"), machine learning technologies, and/or automated decision-making tools to assist in certain aspects of the recruitment and hiring process, including reviewing applications, resumes, assessments, and candidate qualifications. These tools are used to support the evaluation process and are not used as the sole basis for employment decisions.
All employment decisions are ultimately made by qualified Company representatives. The Company maintains human oversight of hiring decisions and does not permit automated systems to make final employment determinations independently.
The Company is committed to equal employment opportunity and to complying with all applicable federal, state, and local employment, privacy, and anti-discrimination laws. The Company does not intentionally use AI systems in a manner that unlawfully discriminates against applicants or employees based on any protected characteristic under applicable law.
Applicants may request reasonable accommodations, alternative evaluation methods, or additional information regarding the Company's use of automated tools by contacting Human Resources.
Where required by applicable law, the Company may provide additional notices regarding the use of automated decision-making tools, data practices, retention periods, or bias audit information.

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