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Collections Manager Jobs in Raleigh, NC (NOW HIRING)

Cherry Bekaert

Collections Coordinator

Raleigh, NC · On-site

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on past-due balances. * Document all client interactions, follow-up actions, and commitments in the collections system.

Cherry Bekaert

Collections Coordinator

Raleigh, NC · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Cherry Bekaert

Collections Coordinator

Raleigh, NC · Hybrid

$18 - $28/hr

Manage an assigned portfolio of routine AR accounts, performing timely outreach on pastdue balances. * Document all client interactions, followup actions, and commitments in the collections system.

Baker Roofing Company

Collections Specialist

Cary, NC · On-site

$18.75 - $25.50/hr

Manage collections for all business units, serving as the primary lead for accounts escalated to the BRC collections team. * Aging Management : Proactively tackle accounts 120+ days past due and ...

Civic Credit Union

Collections Team Lead

Raleigh, NC · On-site

$18 - $24.25/hr

This role is responsible for proactively managing delinquent accounts by contacting Credit Union ... Oversee a team of Collections Specialists who are responsible for primary support of all incoming ...

Civic Credit Union

Collections Team Lead

Raleigh, NC · On-site

$18 - $24.25/hr

This role is responsible for proactively managing delinquent accounts by contacting Credit Union ... Oversee a team of Collections Specialists who are responsible for primary support of all incoming ...

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Civic Credit Union

Collections Specialist II

Raleigh, NC

$18 - $24.25/hr

Description ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks ...

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

defi AUTO LLC

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

The Collections Specialist will be expected to operate in line with our workplace values which are ... Managing deficiency balance letter & additional charges process  * Posting repossession warranty ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

Civic Credit Union

Collections Specialist I

Raleigh, NC

$18 - $24.25/hr

Description ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks ...

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All JobsCollections Manager JobsCollections Manager Jobs in Raleigh, NC

Collections Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collections manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for collections manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Raleigh, NC? The most popular types of Collections jobs in Raleigh, NC are:
What are popular job titles related to Collections Manager jobs in Raleigh, NC? For Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Manager jobs? Cities near Raleigh, NC with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Raleigh, NC as of June 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $57,079 per year, or $27.4 per hour.
Collections Coordinator

Collections Coordinator

Cherry Bekaert

Raleigh, NC • On-site

$18 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. We are seeking for a Collections Coordinator to join our team. The Collections Coordinator performs daily accounts receivable follow-up, documentation, and issue resolution to support the firm's cash-flow and aging goals. #ZR
The Collections Coordinator will have an opportunity to work a hybrid schedule, working 2-3 days per week out of a Cherry Bekaert office.
As Collections Coordinator, you will:
  • Manage an assigned portfolio of routine AR accounts, performing timely outreach on past-due balances.
  • Document all client interactions, follow-up actions, and commitments in the collections system.
  • Generate and send client statements, reminder notices, and follow-up emails using approved templates.
  • Review customer payments for basic discrepancies and coordinate with Billing/Finance to correct errors.
  • Support account research including payment history reviews, invoice copies, portal status checks, and statement reconciliations.
  • Monitor aging reports and follow prescribed cadence-based workflow activities.
  • Escalate unresolved issues, disputes, and complex discrepancies to the Senior Collections Coordinator or Collections Manager.
  • Assist in preparing weekly portfolio updates for team meetings.
  • Submit invoices or documentation through client portals and maintain required artifacts.
  • Coordinate with Engagement Teams to obtain missing information, PO numbers, billing clarifications, or approvals.
  • Maintain organized, audit-ready documentation in line with internal controls and retention guidelines.
  • Identify minor process inefficiencies and recommend practical improvements.
  • Perform other duties as assigned.

What you bring to the role:
  • High School Diploma
  • At least 1 year of collections and/or accounts receivable experience in a professional services or multi-entity environment.

What you can expect from us:
  • Our shared values that foster inclusion and belonging including uncompromising integrity, collaboration, trust, and mutual respect
  • The opportunity to innovate and do work that motivates and engages you
  • A collaborative environment focused on enabling you to further your career growth and continuous professional development
  • Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing
  • Flexibility to do impactful work and the time to enjoy your life outside of work
  • Opportunities to connect and learn from professionals from different backgrounds and with different cultures

Benefits Information:
Cherry Bekaert cares about our people. We offer competitive compensation packages based on performance that recognize the value our people bring to our clients and our Firm. The salary range for this position is included below. Individual salaries within this range are determined by a variety of factors including but not limited to the role, function and associated responsibilities, a candidate's work experience, education, knowledge, skills, and geographic location. In addition, we offer a comprehensive, high-quality benefits program which includes annual bonus, medical, dental, and vision care; disability and life insurance; generous Paid Time Off; retirement plans; Paid Care Leave; and other programs that are dedicated to enhancing your personal and work life and providing you and your family with a measure of financial protection.
Pay Range:
$18.00 - $28.00 per hour
About Cherry Bekaert
Cherry Bekaert, ranked among the largest assurance, tax and advisory firms in the U.S., serves clients across industries in all 50 U.S. states and internationally. For more details, visit https://www.cbh.com/disclosure/
Cherry Bekaert provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, citizenship status, protected veteran status, disability status, or any other category protected by applicable federal, state or local laws. https://careers.cbh.com/legal-disclosures/ contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws.
This role is expected to accept applications for at least five calendar days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
Candidates must demonstrate eligibility to work in the United States. Cherry Bekaert will not provide work sponsorship for this position.
Cherry Bekaert LLP and Cherry Bekaert Advisory LLC are members of Allinial Global, an accountancy and business advisory global association. Visit us at https://careers.cbh.com/ and follow us on LinkedIn, Instagram, Twitter and Facebook.
© 2026 Cherry Bekaert. All Rights Reserved.

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