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Collections Manager Jobs in Raleigh, NC (NOW HIRING)

ARI Apartment Management

Assistant Property Manager

Durham, NC · On-site

$16.75 - $23/hr

Finance & Collections: * Manage rent collection, including processing payments, making daily deposits, and issuing non-payment notices. * Monitor invoices and deposits, maintaining accurate records ...

New

First Citizens Bank

Supervisor Resolution

Raleigh, NC · On-site

Reviews and prepares collections reports and shares data as appropriate to management, ensuring ongoing oversight and tracking of problem loans. Qualifications Bachelor's Degree and 1 years of ...

First Citizens Bank

Supervisor Resolution

Raleigh, NC · On-site

Reviews and prepares collections reports and shares data as appropriate to management, ensuring ongoing oversight and tracking of problem loans. Qualifications Bachelor's Degree and 1 years of ...

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Collections Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collections manager jobs pay per year?

As of May 29, 2026, the average yearly pay for collections manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What does a Collections Manager do?

A Collections Manager oversees the process of collecting payments from customers or clients who have overdue accounts. They develop strategies to ensure efficient debt recovery while maintaining positive relationships with clients. Their responsibilities often include supervising collections staff, setting collection goals, negotiating payment plans, and ensuring compliance with relevant laws and regulations. Collections Managers also analyze collection data to improve processes and reduce outstanding debts.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Raleigh, NC? The most popular types of Collections jobs in Raleigh, NC are:
What are popular job titles related to Collections Manager jobs in Raleigh, NC? For Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Manager jobs? Cities near Raleigh, NC with the most Collections Manager job openings:
Collections Manager jobs near you
Accounting Associate AR, Billing & Collections

Accounting Associate AR, Billing & Collections

Chemtek

Durham, NC • On-site

$18.25 - $23.75/hr

Full-time

Medical, Retirement, PTO

Posted 9 days ago

Job description

Salary: Annual $ 42,000 - 48,000

Accounting Associate - A/R and BILLING

Chemtek, a family-owned business with a strong track record of innovation and customer service, is seeking a detail-orientedAccounting Associate to join our finance team in downtown Durham. This is a great opportunity for someone with 13 years of accounts receivable experience who is looking to grow within a stable, fast-paced company.


Were a close-knit team that values accuracy, teamwork, and follow-through. If youre organized, proactive, and ready to take ownership of customer invoicing and payment follow-up, we want to hear from you.


Key Responsibilities

  • Manage accounts receivable: generate and send accurate customer invoices.
  • Track payments and maintain up-to-date aging reports.
  • Proactively manage collections: follow up with customers on outstanding balances, send reminders, and escalate when necessary.
  • Reconcile customer accounts and resolve payment discrepancies.
  • Apply incoming payments and deposits accurately to customer accounts.
  • Assist with month-end AR reporting and general ledger entries.
  • Communicate with internal departments and customers to ensure timely billing and payment resolution.

Qualifications

  • 23 years of experience in accounts receivable, billing, or collections.
  • Familiarity with accounting software; Acumatica ERP experience is a plus.
  • Proficiency with Microsoft Excel and Outlook.
  • Strong attention to detail and organizational skills.
  • Excellent communication, customer service, and follow-up abilities.
  • Ability to manage deadlines and handle multiple priorities.

What We Offer

  • $ 42,000 to $ 48,000 Salary
  • $1,000 sign-on bonus for candidates with 2+ years of Acumatica ERP experience.
  • Top-tier benefits, including:
    • QESHRA Medical Insurance for employees and families
    • 401(k) with company contribution
    • Paid vacation and sick leave - 8 additional Days Off Christmas Holiday
  • On-site role in the American Tobacco Campus easy access to restaurants, entertainment, and covered parking.


If you're ready to contribute to a growing company where your attention to detail and relationship-building skills will make a real impact, apply today to join the Chemtek team!