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Collections Account Manager Jobs in Raleigh, NC (NOW HIRING)

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Carrboro, NC

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Durham, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Fuquay Varina, NC

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Durham, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

Rent-A-Center

Account Manager

Smithfield, NC · On-site

$17 - $18.28/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

New

Rent-A-Center

Account Manager

Fuquay Varina, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Knightdale, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Durham, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Carrboro, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Durham, NC · On-site

$14.45 - $17/hr

... collections. This role supports sales growth and account health by building strong customer ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Baker Roofing Company

Collections Specialist

Cary, NC · On-site

$18.75 - $25.50/hr

Baker Roofing Company - Collections Specialist Baker Roofing invests in our employees by empowering ... Aging Management : Proactively tackle accounts 120+ days past due and monitor overall aging ...

Baker Roofing Company

Collections Specialist

Cary, NC · On-site

$18.75 - $25.50/hr

Baker Roofing Company - Collections Specialist Baker Roofing invests in our employees by empowering ... Aging Management : Proactively tackle accounts 120+ days past due and monitor overall aging ...

SYNTEGON

Collections Specialist

Raleigh, NC · On-site

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Raleigh, NC

Collections Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do collections account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for collections account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Director or Collections Manager, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software tools.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What does a collections account manager do?

A collections account manager is responsible for overseeing the collection of overdue payments from customers or clients. They contact debtors, negotiate payment plans, and work to resolve delinquent accounts while maintaining compliance with relevant laws and company policies. Strong communication skills and familiarity with collection software are essential for this role.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What job makes $10,000 a month without a degree?

A Collections Account Manager can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or high-value accounts. Success in this role often depends on strong negotiation skills, experience, and performance, rather than formal education.

What jobs in the US pay 300,000 a year?

A Collections Account Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles, specialized finance positions, or senior management. High-paying jobs often require extensive experience, advanced skills, and sometimes certifications, with compensation varying by industry and location.
What are popular job titles related to Collections Account Manager jobs in Raleigh, NC? For Collections Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Account Manager jobs? Cities near Raleigh, NC with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Residential Collections Specialist

Residential Collections Specialist

GFL Environmental

Raleigh, NC

$18 - $24.25/hr

Full-time

Posted 2 days ago

GFL Environmental rating

6.7

Company rating: 6.7 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

35th of 71 rated recycling and waste

Job description


Job Summary

Perform collection activity for Residential/Consumer accounts assigned. Provide excellent customer service to both internal and external clients. Conform in all respects with applicable federal, state and local laws, regulations, and ordinances (including the Fair Debt Collection Act). Follow company policies, procedures, and directives from supervisors/managers.

Key Responsibilities

  • Making debt collection calls on residential accounts.

  • Escalate unresolved issues to the collections supervisor as needed.

  • Maintain detailed customer information on delinquent accounts including contact information.

  • Process account cancellation on unpaid debt.

  • Process account adjustments as needed for corrections.

  • Conduct customer research for unresolved disputed issues.

  • Research and process Unidentified payments (Refunds and movement of payment to the correct account).

  • Meet or exceed objectives and collection goals.

  • Ability to excel in fast paced environment.

  • Ability to resolve customer complaints and questions.

  • Perform other duties and responsibilities as required or requested by management.

  • Operate standard office equipment (i.e., personal computer, facsimile, copy machine, etc.).

Requirements

  • Education: Associate's degree (AA) from two year College or technical school or equivalent combination of education and experience.

  • Experience: Three to Five years experience in consumer collections, account receivable and customer service.

  • Technical Skills: Working knowledge of Microsoft Office-Outlook, Word and Excel. Knowledge of AS400 software system and Soft Pak.

  • Communication: Excellent customer service and phone skills with the ability to effectively communicate with others verbally and in writing.

  • Competencies: Close attention to detail, good organizational skills, and strong interpersonal skills.

  • Physical/Mental Demands: Regularly required to sit, stand, walk, and use hands/fingers; visual requirements include close/distance vision and depth perception.

  • Working Conditions: Work in an indoor office environment 100% of the time with a moderate noise level.


We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorshipfor this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.


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