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Collections Account Manager Jobs in Raleigh, NC (NOW HIRING)

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $22.68/hr

As a Field Collections, you thrive in our fast-paced, people-driven environment and get great ... Experience as sales agent, rental agent, account executive, account manager, account collection, or ...

M&F Bank

Collections Specialist

Durham, NC

$18 - $24.25/hr

Collects payments on all real estate loans, and /or consumer loans and negative accounts. Works ... FUNCTIONS • Assure adherence to all of the policies set forth by management, and to comply with ...

micro1 AI

Accounts Receivable Manager - Remote

Cary, NC · Remote

$130K - $180K/yr

Own the full accounts receivable lifecycle, including invoicing, collections, cash application, and reconciliation, ensuring accuracy and timeliness across all customer accounts * Manage and ...

micro1 AI

Accounts Receivable Manager - Remote

Durham, NC · Remote

$130K - $180K/yr

Own the full accounts receivable lifecycle, including invoicing, collections, cash application, and reconciliation, ensuring accuracy and timeliness across all customer accounts * Manage and ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Raleigh, NC

Collections Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do collections account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for collections account manager in Raleigh, NC is $63,975.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.
What are popular job titles related to Collections Account Manager jobs in Raleigh, NC? For Collections Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Account Manager jobs? Cities near Raleigh, NC with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Infographic showing various Collections Account Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,975 per year, or $30.8 per hour.
Field Collections

Field Collections

RNR Tire Express

Raleigh, NC • On-site

$18 - $22.68/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago

RNR Tire Express rating

4.7

Company rating: 4.7 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

651st of 727 rated retailers

Job description

RNR Tire Express is ready to hire a full-time Field Collector with great customer service skills. An average field collection makes $18.00 to $20.68 with the bonuses. In addition to great pay and our family atmosphere, our office team also enjoys the following benefits and perks:
  • Medical, dental, and vision insurance
  • Long- and short-term disability
  • Accident, critical illness, and cancer plans
  • 401(k) matching plan
  • Paid holidays
  • Growth potential

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial short, mobile-friendly online application. We hope to meet you soon!
THE DAY-TO-DAY
You can be found in the office Monday-Friday, 8:30am-6:30pm and Saturday 8:30am-3:30pm with one weekday off each week and Sundays off.
Each day, you arrive at the office ready to maintain our customer relationships. Most of your day is spent on the phone or computer. Looking over applications, you strive to recognize and create opportunities to renew customer agreements. You provide excellent customer service as you make phone calls to our customers regarding expired agreements as well as to references on expired accounts. By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as necessary. You also schedule voluntary turn-ins of merchandise. We also go out into the field to pick up product and do door hangers.
Your patience and tact are essential in enhancing our relationships with our customers. When challenging opportunities arise, you handle them quickly all while providing top-notch customer service. Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Field Collections, you thrive in our fast-paced, people-driven environment and get great satisfaction out of contributing to our continued success.
OUR IDEAL Field Collector
  • Positive - a can-do attitude that helps you rise to challenges.
  • Communicator - strong communication skills especially over the phone
  • Passion for customer service - motivated to maintain relationships with our customers.
  • Patient - ability to work with customers even when they're upset.
  • Multitasker - prioritize and juggle multiple tasks effectively throughout a busy workday.

Is this you? If so, keep reading!
ABOUT RNR TIRE EXPRESS
RNR Tire Express is a national franchise retailer of quality tires and custom wheels. Established in 2000, RNR has grown to over 200 locations in 29 states and is continuing to grow. At RNR, we have built a culture around "serving our customers and not just providing them service".
We support and empower our employees with excellent training and tools which enables them to provide our customers with a unique and exceptional experience. Our team is essential to our success which is why we offer competitive compensation, generous benefits, and a great work environment that people want to be a part of.
REQUIREMENTS
  • Experience as sales agent, rental agent, account executive, account manager, account collection, or rent-to-own
  • Valid driver's license with a clean driving history
  • Can pass a drug screen and background check.
  • Ability to work a flexible schedule.
  • Professional communication skills in English (bilingual is a plus!)
  • Strong computer and phone skills

If this sounds like the right opportunity for you and you meet the above requirements, we need you on our office team. Apply today to be a Field Collections! IND6
Must have the ability to pass a Background Check Prior to hire

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