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Collections Account Manager Jobs in Raleigh, NC (NOW HIRING)

SYNTEGON

Collections Specialist

Raleigh, NC

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

SYNTEGON

Collections Specialist

Raleigh, NC

$25/hr

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and ...

Civic Credit Union

Collections Team Lead

Raleigh, NC · On-site

$18 - $24.25/hr

This role is responsible for proactively managing delinquent accounts by contacting Credit Union ... Oversee a team of Collections Specialists who are responsible for primary support of all incoming ...

Civic Credit Union

Collections Team Lead

Raleigh, NC

$18 - $24.25/hr

This role is responsible for proactively managing delinquent accounts by contacting Credit Union ... Oversee a team of Collections Specialists who are responsible for primary support of all incoming ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $22.68/hr

As a Field Collections, you thrive in our fast-paced, people-driven environment and get great ... Experience as sales agent, rental agent, account executive, account manager, account collection, or ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $22.68/hr

As a Field Collections, you thrive in our fast-paced, people-driven environment and get great ... Experience as sales agent, rental agent, account executive, account manager, account collection, or ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $20.68/hr

As a Field Collections, you thrive in our fast-paced, people-driven environment and get great ... Experience as sales agent, rental agent, account executive, account manager, account collection, or ...

Civic Credit Union

Collections Specialist I

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with ...

Civic Credit Union

Collections Specialist I

Raleigh, NC

$18 - $24.25/hr

Description ABOUT THE POSITION Collections Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks ...

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working ...

Civic Credit Union

Collections Specialist II

Raleigh, NC

$18 - $24.25/hr

Description ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Raleigh, NC

Collections Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do collections account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for collections account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Director or Collections Manager, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software tools.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What does a collections account manager do?

A collections account manager is responsible for overseeing the collection of overdue payments from customers or clients. They contact debtors, negotiate payment plans, and work to resolve delinquent accounts while maintaining compliance with relevant laws and company policies. Strong communication skills and familiarity with collection software are essential for this role.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What job makes $10,000 a month without a degree?

A Collections Account Manager can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or high-value accounts. Success in this role often depends on strong negotiation skills, experience, and performance, rather than formal education.

What jobs in the US pay 300,000 a year?

A Collections Account Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles, specialized finance positions, or senior management. High-paying jobs often require extensive experience, advanced skills, and sometimes certifications, with compensation varying by industry and location.
What are popular job titles related to Collections Account Manager jobs in Raleigh, NC? For Collections Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Account Manager jobs? Cities near Raleigh, NC with the most Collections Account Manager job openings:
Collections Account Manager jobs near you

Collections Specialist

SYNTEGON

Raleigh, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Company Description

Together with 6,900 colleagues worldwide, we are the strategic partner for the pharmaceutical and food industries in processing and packaging technology. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help.

Apply now and become part of our team!

The Syntegon Technology Services location in Raleigh, North Carolina is the headquarters of the North American Service Hub of Syntegon, which concentrates on the customer's unique requirements.

Job Description

The Collections Specialist is responsible for managing a portfolio of customer accounts to ensure timely collections of outstanding invoices. This role involves close collaboration with internal and external customers to resolve billing issues and maintain accurate records, contributing to the overall financial health of the organization.

  • Proactively contact customers to collect overdue invoices and ensure timely payments while maintaining accurate records of collection activities.

  • Monitor and review past-due accounts, identify discrepancies, and collaborate with internal teams and customers to resolve billing or invoicing issues.

  • Analyze accounts for deductions, tax exemptions, and credit limit concerns; recommend appropriate adjustments or actions.

  • Run regular aging and dunning reports to prioritize collection efforts and support monthly account management processes.

  • Review and release customer orders held for credit review and provide recommendations on customer credit limits based on history and Dun & Bradstreet assessments.

  • Manage invoice distribution and accuracy, including input into customer-specific EDI systems and sending statements and supporting documentation via mail or email.

Qualifications

Basic Requirements

  • Associate Degree in Accounting 
  • 2+ years of experience in Accounts Receivable
  • In lieu of degree, 5+ years of experience in a collections capacity
  • Bilingual Spanish/English

Preferred Qualifications

  • Strong customer service orientation
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities.
  • Highly organized with strong interpersonal skills and capable of working independently with minimal supervision
  • Proficiency in MS Office, particularly Outlook and Excel.
  • Knowledge of business systems (SAP is a plus).

Additional Information

The anticipated starting salary for this position is $25.00 hourly. 

Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

We Care About Your Well-Being

At Syntegon, the welfare of our employees is a top priority. That’s why we offer a comprehensive and competitive benefits package designed to support your health, financial security, and personal growth from day one, including:

  • Health Coverage: Medical, Dental, Vision, and Prescription plans starting from your first day.
  • Retirement Savings: 401(k) plan with a generous company match to help you plan for the future.
  • Financial Protection: Employer-paid Short- and Long-Term Disability Insurance, plus Life Insurance for your peace of mind.
  • Career Growth: Education Assistance Program to support your continued learning and development.
  • Work-Life Balance: Paid Time Off to recharge and enjoy your personal time.
  • Support When You Need It: Access to our Employee Assistance Program for confidential counseling and resources.

Join Syntegon and enjoy benefits that help you thrive both at work and beyond.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology)
  • AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.
We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.