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Collections Account Manager Jobs in Raleigh, NC (NOW HIRING)

M&F Bank

Collections Specialist

Durham, NC

$18 - $24.25/hr

Collects payments on all real estate loans, and /or consumer loans and negative accounts. Works ... FUNCTIONS • Assure adherence to all of the policies set forth by management, and to comply with ...

Penhall

Credit & Collections Administrator

Raleigh, NC · On-site

$24 - $26/hr

Accountable for reducing delinquency for assigned accounts * Must communicate & follow up ... Ability to prioritize and manage multiple responsibilities * Computer/Office Machines - Microsoft ...

Duke University

Patient Account Associate - DHCH

Durham, NC · Hybrid

$45K - $62K/yr

... collections through evaluation, documentation and obtaining any information required to insure ... Notifies supervisor and data manager regarding any medical documentation requested by payer sources ...

Duke Health

Patient Account Associate - DHCH

Durham, NC · Hybrid

$17.50 - $23/hr

... collections through evaluation, documentation and obtaining any information required to insure ... Notifies supervisor and data manager regarding any medical documentation requested by payer sources ...

gpec

Accounts Administrator

Raleigh, NC

$18 - $24.25/hr

Time Spent = 70% - Maintains controls of all assigned accounts receivable. - Personally handles collections or takes other action as required. - Discusses delinquent accounts with Credit Manager and ...

gpec

Accounts Administrator

Raleigh, NC · On-site

$18 - $24.25/hr

Time Spent = 70% - Maintains controls of all assigned accounts receivable. - Personally handles collections or takes other action as required. - Discusses delinquent accounts with Credit Manager and ...

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All JobsCollections Account JobsCollections Account Manager JobsCollections Account Manager Jobs in Raleigh, NC

Collections Account Manager information

See Raleigh, NC salary details

$28.7K

$64K

$103K

How much do collections account manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for collections account manager in Raleigh, NC is $63,979.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $76,300.00 per year, depending on experience, location, and employer.

What is the difference between Collections Account Manager vs Collections Specialist?

AspectCollections Account ManagerCollections Specialist
CredentialsTypically requires experience in collections, sometimes a degree in finance or businessOften requires similar experience or certifications in collections or credit management
Work EnvironmentManages accounts, coordinates with clients, and oversees collection strategiesHandles outbound/inbound calls, contacts delinquent accounts, and follows collection procedures
Employer & Industry UsageUsed in financial services, banking, and credit companiesCommon in similar industries, often as entry to mid-level roles

The Collections Account Manager focuses on overseeing collection processes, managing accounts, and developing strategies, while the Collections Specialist primarily contacts delinquent accounts and performs day-to-day collection activities. Both roles require experience in collections, but the manager role involves more oversight and strategic planning.

What is the highest paying collection job?

The highest paying collection jobs are typically senior or managerial roles such as Collections Director or Collections Manager, which can earn six-figure salaries. These positions often require extensive experience, strong negotiation skills, and knowledge of debt recovery laws and collection software tools.

What are the key skills and qualifications needed to thrive as a Collections Account Manager, and why are they important?

To thrive as a Collections Account Manager, you need expertise in debt collection practices, negotiation, and a solid understanding of financial regulations, usually supported by experience in finance or a related field. Familiarity with collections management software, CRM systems, and knowledge of FDCPA and other compliance standards are typically required. Strong communication, problem-solving, and conflict resolution skills help build rapport and effectively handle challenging conversations with clients. These competencies are essential to maximize recoveries, maintain regulatory compliance, and uphold positive customer relationships.

What does a collections account manager do?

A collections account manager is responsible for overseeing the collection of overdue payments from customers or clients. They contact debtors, negotiate payment plans, and work to resolve delinquent accounts while maintaining compliance with relevant laws and company policies. Strong communication skills and familiarity with collection software are essential for this role.

What are Collections Account Managers?

Collections Account Managers are professionals responsible for overseeing and managing the collection of outstanding debts owed to a company or organization. They communicate with customers to arrange payment plans, negotiate settlements, and ensure timely receipt of payments. In addition, they may supervise a team of collectors, analyze accounts for delinquency, and implement strategies to minimize financial risk. Their role is vital in maintaining cash flow and reducing losses due to unpaid accounts.

How does a Collections Account Manager typically collaborate with other departments to resolve overdue accounts?

Collections Account Managers often work closely with customer service, sales, and finance teams to resolve overdue accounts effectively. They may coordinate with customer service to understand any disputes or issues impacting payment, and partner with sales to maintain positive client relationships while pursuing collections. Regular communication with the finance department helps ensure accurate account records and compliance with company policies. This cross-departmental collaboration helps balance the need for collections with customer retention and operational efficiency.

What job makes $10,000 a month without a degree?

A Collections Account Manager can potentially earn $10,000 a month through commissions and bonuses, especially in high-volume or high-value accounts. Success in this role often depends on strong negotiation skills, experience, and performance, rather than formal education.

What jobs in the US pay 300,000 a year?

A Collections Account Manager typically does not earn $300,000 annually; such high salaries are more common in executive roles, specialized finance positions, or senior management. High-paying jobs often require extensive experience, advanced skills, and sometimes certifications, with compensation varying by industry and location.
What are popular job titles related to Collections Account Manager jobs in Raleigh, NC? For Collections Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Account Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Account Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Account Manager jobs? Cities near Raleigh, NC with the most Collections Account Manager job openings:
Collections Account Manager jobs near you
Collections Specialist

Collections Specialist

M&F Bank

Durham, NC

$18 - $24.25/hr

Full-time

Posted 28 days ago

Job description

POSITION SUMMARY
Perform collection activities via phone, mail, electronic means and rarely in person in attempt to collect funds for delinquent debt. Collects payments on all real estate loans, and /or consumer loans and negative accounts. Works with customers to originate alternative repayment methods to prevent further legal collection activities.
GENERAL QUALIFICATIONS
Knowledge: High School or GED required. Basic math calculations. NMLS registration. Knowledge of state and federal banking loan regulations, to include Fair Lending.
Experience: Previous collection experience preferred.
Skills: Must have excellent oral and written communication skills. Attention to detail. Team player with strong interpersonal skills. Must be a quick learner and have the ability to multi-task.
FUNCTIONS
• Assure adherence to all of the policies set forth by management, and to comply with the regulations and guidelines of all state and federal regulatory authorities as related to credit and collections.
• Distribute listing of delinquent loans by officer approval code to the respective loan officers, and to work effectively with them during the initial efforts to collect past due loans.
• Communicate regularly and effectively with management, keeping them informed and participating in decisions related to:
- Valuation of potential loan losses for reserve purpose in accordance with Bank guidelines,
- The repossession of collateral on delinquent loans as prescribed by management policy,
- The strategy and procedure for handling Chapters 7, 11, and 13 bankruptcies.
• Plan, coordinate and handle the repossession of collateral as determined necessary, and to liquidate such collateral in the manner determined most appropriate.
• Attend bankruptcy hearings as determined necessary, in order to protect the interest of the Bank.
• Prepare accurate and timely problem loan reports
• Prepare timely and accurate weekly and monthly reports for management, to include listings of classified loans, recoveries on pas charge off loans, and current recommendations on loans to be charged off.
• Support the renewal, refinance, and modification of loans currently in the Bank’s portfolio.
• Participate in and lead bank meetings dealing with collection items.
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