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Credit And Collections Analyst Jobs in Raleigh, NC

Civic Credit Union

Collections Specialist II

Raleigh, NC · On-site

$18 - $24.25/hr

ABOUT THE POSITION Collections Specialist II is responsible for proactively managing delinquent ... analyzing personal tax returns, personal financial statements, and credit bureau reports.

Collabera

Credit Clerk

Smithfield, NC · On-site

$18 - $19/hr

Qualifications In need of a Credit Analysts having wholesale/commercial collections is key, but willing to consider candidates with Consumer Collections experience. We are NOT in need of Accounts ...

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All JobsCredit And Collections Analyst JobsCredit And Collections Analyst Jobs in Raleigh, NC

Credit And Collections Analyst information

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$15

$25

$33

How much do credit and collections analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for credit and collections analyst in Raleigh, NC is $25.39, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $29.66 per hour, depending on experience, location, and employer.

What does a credit and collections analyst do?

A Credit and Collections Analyst is responsible for evaluating the creditworthiness of customers, setting credit limits, and managing the collection of outstanding invoices. They analyze financial data, assess risk, and work with clients to resolve payment issues while maintaining positive business relationships. Their work helps companies minimize financial risk and ensure steady cash flow.

What are some common challenges faced by credit and collections analysts, and how can they be effectively managed?

Credit and Collections Analysts often encounter challenges such as handling difficult conversations with clients regarding overdue payments, balancing the need to recover funds with maintaining positive customer relationships, and managing a high volume of accounts with varying risk levels. Effective management of these challenges involves strong communication and negotiation skills, attention to detail, and the use of specialized software to track and prioritize accounts. Collaborating closely with sales and customer service teams can also help resolve disputes and ensure a more streamlined collections process.

What are the key skills and qualifications needed to thrive as a credit and collections analyst, and why are they important?

To thrive as a Credit and Collections Analyst, you need a solid understanding of accounting principles, financial analysis, and credit risk assessment, typically supported by a degree in finance, accounting, or a related field. Familiarity with ERP systems, credit management software, and proficiency in Excel are commonly required, and certifications like the Credit Business Associate (CBA) can be advantageous. Strong negotiation, problem-solving, and communication skills help analysts manage customer relationships and resolve payment issues. These capabilities are crucial to minimize financial risk, ensure timely collections, and support healthy cash flow for the organization.

What is the difference between Credit And Collections Analyst vs Accounts Receivable Specialist?

AspectCredit And Collections AnalystAccounts Receivable Specialist
CredentialsTypically requires a bachelor’s degree in finance, accounting, or related field; certifications like Credit Business Associate (CBA) are commonUsually requires a similar degree; certifications are less common but experience in accounting is valued
Work EnvironmentOffice setting, often in finance or credit departments, handling credit risk and collection strategiesOffice environment, focused on invoicing, payment processing, and account reconciliation
Employer & Industry UsageUsed in banking, finance, retail, and manufacturing industriesCommon in retail, healthcare, and service industries

The Credit And Collections Analyst primarily manages credit risk and collection efforts, while the Accounts Receivable Specialist focuses on invoicing, payment processing, and maintaining customer accounts. Both roles require strong communication and financial skills, but their core responsibilities differ in scope and focus.

Do credit and collections analysts make a lot of money?

Credit and collections analysts typically earn a median annual salary that is competitive within finance and accounting roles, with salaries varying based on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with certifications can earn higher wages, often supplemented by bonuses or commissions. The role often requires strong analytical skills and familiarity with credit management software.

How to become a credit and collections analyst?

To become a credit and collections analyst, candidates typically need a bachelor's degree in finance, accounting, or a related field. Relevant skills include strong analytical abilities, attention to detail, and proficiency with financial software and spreadsheets. Gaining experience through internships or entry-level finance roles can also help build the necessary expertise for this position.

What are popular job titles related to Credit And Collections Analyst jobs in Raleigh, NC?

For Credit And Collections Analyst jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Credit And Collections Analyst jobs in Raleigh, NC look for?

The top searched job categories for Credit And Collections Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Credit And Collections Analyst jobs?

Cities near Raleigh, NC with the most Credit And Collections Analyst job openings:

Credit And Collections Analyst jobs near you
Infographic showing various Credit And Collections Analyst job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $52,815 per year, or $25.4 per hour.

Credit and Collection Analyst

Summit Stairs and Millwork

Garner, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description


Department

Finance / Accounting

FLSA Status

Exempt

Reports To

Credit Manager / Controller

Employment Type

Full-Time

Location

On-site – Canton GA, Garner NC or Rock Hill SC





Who we are

Summit Stairs and Millwork has been a trusted partner to homebuilders for more than 30 years, providing stair parts, exterior millwork, and PVC product solutions that make builders' jobs easier and elevate homeowners' spaces. Our Quick System QuickTread™ and full line of stair and exterior products are relied on by production builders, including Pulte Homes and TRI Pointe Homes, for consistent quality, reliability, and responsiveness. As we continue to grow, we are looking for a detail-oriented Credit and Collection Analyst to help protect the company's cash flow and maintain strong relationships with our builder customers.

Position Summary

The Credit and Collection Analyst is responsible for managing customer credit risk and driving the timely collection of outstanding accounts receivable. This role evaluates new and existing customer credit applications, monitors account aging, resolves billing disputes, and partners closely with Sales and Operations to balance strong builder relationships with sound credit practices. The ideal candidate is analytical, persistent, and comfortable communicating directly with customers about payment matters.

Key Responsibilities

  • Review and analyze credit applications for new and existing customers, using credit reports, trade references, and financial statements to recommend credit lines and payment terms.
  • Monitor accounts receivable aging and proactively contact past-due customers by phone and email to secure payment commitments and resolve delinquencies.
  • Investigate and resolve short pays, billing discrepancies, and disputed invoices in coordination with Sales, Customer Service, and Operations.
  • Reconcile customer accounts and process credit memos, adjustments, and payment applications as needed.
  • Place and release credit holds on customer accounts in accordance with company credit policy.
  • Prepare and distribute weekly and monthly aging reports, DSO metrics, and collection status updates to management.
  • Recommend accounts for collections agency referral, legal action, or write-off, and maintain supporting documentation.
  • Maintain accurate, up-to-date customer credit files, including terms, limits, tax exemption certificates, and lien waivers as required.
  • Support month-end close by reviewing the accounts receivable aging and assisting with bad debt reserve analysis.
  • Build and maintain professional relationships with builder customers, subcontractors, and internal sales teams to support timely payment while protecting customer goodwill.
  • Ensure compliance with company credit policies, mechanic's lien deadlines, and applicable state lien laws.

what you bring

  • Associate's or Bachelor's degree in Accounting, Finance, Business, or related field, or equivalent work experience.
  • 2+ years of experience in credit analysis, collections, or accounts receivable, preferably in building products, construction, or manufacturing/distribution.
  • Working knowledge of commercial credit practices, lien laws, and collections regulations.
  • Proficiency in Microsoft Excel and experience with ERP/accounting systems (e.g., NetSuite, SAP, Microsoft Dynamics, or similar).
  • Strong analytical and problem-solving skills with high attention to detail and accuracy.
  • Excellent verbal and written communication skills, with the ability to negotiate professionally and firmly with customers.
  • Ability to manage a high-volume portfolio of accounts and prioritize effectively under deadlines.
  • Self-motivated, organized, and able to work both independently and as part of a team.

Physical Requirements & Work Environment

  • Primarily an office environment; occasional visits to warehouse or production areas may be required.
  • Ability to sit for extended periods and use a computer and telephone throughout the workday.

What Summit Offers

  • Competitive compensation based on experience.
  • Comprehensive benefits package (medical, dental, vision, and retirement plan options).
  • Paid time off and holidays.
  • Opportunity to grow with a stable, 30+ year industry leader in stair and millwork products.


Summit Stairs and Millwork is an Equal Opportunity Employer.

www.summitstairsandmillwork.com

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