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Legal Collections Manager Jobs in Raleigh, NC (NOW HIRING)

M&F Bank

Collections Specialist

Durham, NC

$18 - $24.25/hr

Works with customers to originate alternative repayment methods to prevent further legal collection ... FUNCTIONS • Assure adherence to all of the policies set forth by management, and to comply with ...

Duke University

NonDuke Student/Intern

Durham, NC · On-site

$18/hr

... academic librarianship A legal degree or background is not required for this internship ... Contact Emilie Menzel, Collections Management and Strategies Librarian, at emilie.menzel@law.duke ...

Duke University

NonDuke Student/Intern

Durham, NC

$18/hr

... academic librarianship A legal degree or background is not required for this internship ... Contact Emilie Menzel, Collections Management and Strategies Librarian, at emilie.menzel@law.duke ...

Dlapiper

Client Accounts Project Manager - ET

Raleigh, NC · On-site

$79K - $101K/yr

Experience with billing, collections, client accounting, e-billing, budgeting, accruals, legal financial systems, and matter financial management. Ability to perform analysis and reconciliation ...

Rent-A-Center

Assistant Manager - Credit

Clayton, NC

$17 - $20/hr

... Off - Legal Insurance - Identity Theft Protection Plan - Health Savings Accounts - Hospital ... A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth ...

Rent-A-Center

Assistant Manager - Credit

Clayton, NC · On-site

$17 - $20/hr

... Off - Legal Insurance - Identity Theft Protection Plan - Health Savings Accounts - Hospital ... A day in the life of a Credit Assistant Manager: - Credit and Collections: Positively impact growth ...

LHH US

Litigation Paralegal (Raleigh)

Raleigh, NC

$65K - $85K/yr

Experience with commercial litigation, creditor bankruptcy, collections, or related practice areas ... legal team. * Self-starter with strong time management skills and a proactive approach to case ...

LHH US

Litigation Paralegal (Raleigh)

Raleigh, NC

$65K - $85K/yr

Experience with commercial litigation, creditor bankruptcy, collections, or related practice areas ... legal team. * Self-starter with strong time management skills and a proactive approach to case ...

US LBM Service Co

Finance Manager

Morrisville, NC

... collections in relation to sales, reserves and any other function that directly affects the department goals and objectives. * Authorized settlement authority with market managers & Legal Counsel.

Dlapiper

Case Manager

Raleigh, NC · Hybrid

$70.43 - $112/hr

This individual prepares drafts of legal and other documents and correspondence for attorney review ... collections, witness interviews, hearings, depositions, trials, arbitrations and/or mediations ...

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All JobsLegal Collections JobsLegal Collections Manager JobsLegal Collections Manager Jobs in Raleigh, NC

Legal Collections Manager information

See Raleigh, NC salary details

$35.5K

$85.3K

$130.7K

How much do legal collections manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for legal collections manager in Raleigh, NC is $85,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $98,700.00 per year, depending on experience, location, and employer.

What does a Legal Collections Manager do?

A Legal Collections Manager oversees the process of recovering overdue payments and delinquent accounts through legal channels. They manage a team of collections specialists, coordinate with legal counsel, and ensure compliance with laws and regulations related to debt collection. Their duties often include developing strategies for effective collections, negotiating settlements, and representing the organization in court proceedings when necessary. They play a key role in minimizing financial losses for their company while ensuring fair and ethical collections practices.

What are the key skills and qualifications needed to thrive as a Legal Collections Manager, and why are they important?

To thrive as a Legal Collections Manager, you need expertise in debt collection laws, case management, and financial analysis, often supported by a degree in business, finance, or law. Familiarity with collections software, CRM systems, and legal research tools is typically required, along with knowledge of relevant certifications such as the Certified Collection Professional (CCP). Strong negotiation, leadership, and conflict-resolution skills help manage teams and communicate effectively with clients and debtors. These competencies ensure effective debt recovery while maintaining compliance with legal standards and fostering productive client relationships.

What are the most common challenges faced by a Legal Collections Manager, and how can they be effectively addressed?

Legal Collections Managers often encounter challenges such as negotiating with difficult debtors, ensuring compliance with evolving regulations, and managing large caseloads efficiently. To address these, strong communication skills and up-to-date knowledge of relevant laws are crucial. Utilizing advanced collections software and fostering collaboration with legal teams can help streamline processes and maintain compliance. Additionally, ongoing training and clear escalation protocols support effective resolution of disputes and improve recovery rates.
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Legal Collections Manager jobs near you

Collections Supervisor

Smith Debnam Narron Drake Saintsing & Myers, LLP

Raleigh, NC • On-site

Full-time

Re-posted 26 days ago

Job description

The Recovery Operations/Collections Supervisor will assist the Recovery Operations Manager in overseeing the daily functions of the collections team, including managing and meeting client and internal goals and expectations. This role involves training and developing staff and adhering to client and firm work standards and compliance policies. The ideal candidate will be detail-oriented, possess strong leadership skills, and have a thorough understanding of collections, preferably in the legal industry.

Essential Duties and Responsibilities:

  • Manage the Recovery Operations staff by providing supervision, mentoring, and training in areas such as call center scripting and talk-offs.
  • Review, audit, and coach the team’s daily tasks, including coding, writing, collection efforts, and phone calls.
  • Collaborate with other departments within the firm to maintain operating procedures and work instructions to successfully meet the goals of the Firm.
  • Maintain strong knowledge of firm and client requirements and expectations to apply to team and departmental efforts.
  • Assist with the completion of regular client audits and the implementation of any necessary changes.
  • Regularly monitor client portfolios and develop work-direction recommendations.
  • Suggest areas of improvement in various processes and procedures to improve collections results.
  • Produce and submit internal and client reports for distribution amongst employees, Creditor’s Rights’ staff, and clients.
  • Communicate in a thoughtful, respectful and productive manner with consumers on standard and escalated calls.
  • Assist the Recovery Operations Manager in the hiring and training process of new collections employees.
  • Comply with the application of FDCPA, local and state consumer protection laws, and client requirements.
  • Foster and maintain a positive work culture, environment, and morale amongst the collections staff.
  • Other duties and projects as assigned.

Knowledge, Skills, and Abilities:

  • Bachelor’s degree in business administration, or other related field from an accredited college or university.
  • Minimum of five years of experience in call center management for credit card or lending collections.
  • Legal collections experience preferred.
  • Bilingual in English and Spanish preferred.
  • Ability to work flexible hours or overtime when needed, as determined by the Collections/Recovery Operations Manager or Managing Partner.
  • Experience in process improvement with strong oral and written communication skills.
  • Working knowledge of debt collection laws and regulations, FDCPA, and state consumer protection laws.
  • Strong ability to perform standard front-line collections duties.
  • Ability to work professionally and courteously with debtors, team members, and clients.
  • Excellent coaching and mentoring skills in developing staff.
  • Ability to process large volume of work and multi-task in an efficient and precise manner.
  • Detail-oriented with strong decision-making skills.


The Recovery Operations/Collections Supervisor role is an onsite position.