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Collections Manager Jobs in Raleigh, NC (NOW HIRING)

CaptiveAire

Collections Specialist

Raleigh, NC

$18 - $24.25/hr

Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices * Contact customers to follow up on overdue balances * Investigate and resolve billing discrepancies and ...

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices * Contact customers to follow up on overdue balances * Investigate and resolve billing discrepancies and ...

RNR Tire Express

Field Collections

Raleigh, NC

$18 - $20.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Field Collections, you ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $22.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Field Collections, you ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $20.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Field Collections, you ...

RNR Tire Express

Field Collections

Raleigh, NC · On-site

$18 - $22.68/hr

Your ability to multitask while managing the pace of a call and keeping focused on the customer is essential to your success. This also allows you to meet weekly goals. As a Field Collections, you ...

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Collections Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collections manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for collections manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a collections manager do?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time. They develop strategies to recover overdue debts, maintain records, and may use collection software or tools. Strong communication, negotiation skills, and knowledge of credit laws are essential for this role.

What is the highest paying collection job?

The highest paying collection jobs are typically senior roles such as Collections Director or Collections Vice President, which oversee large teams and complex portfolios. These positions often require extensive experience, strong negotiation skills, and industry certifications, and they can offer salaries exceeding $100,000 annually depending on the organization and location.

How does a Collections Manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers (CEOs), Chief Financial Officers (CFOs), and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top surgeons, successful entrepreneurs, and certain investment bankers can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

What jobs in the US pay 300,000 a year?

For a Collections Manager, salaries of $300,000 or more are uncommon and typically occur with extensive experience, senior management roles, or in large organizations with high-value portfolios. High-paying roles in finance, executive management, or specialized consulting often exceed this threshold. Achieving such compensation usually requires advanced skills, certifications, and a proven track record of success.

What are the key skills and qualifications needed to thrive as a Collections Manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.
More about Collections Manager jobs
What are the most commonly searched types of Collections jobs in Raleigh, NC? The most popular types of Collections jobs in Raleigh, NC are:
What are popular job titles related to Collections Manager jobs in Raleigh, NC? For Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Collections Manager jobs in Raleigh, NC look for? The top searched job categories for Collections Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Collections Manager jobs? Cities near Raleigh, NC with the most Collections Manager job openings:
Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $57,079 per year, or $27.4 per hour.

Collections Specialist - Back Office - Remote

defi AUTO LLC

Raleigh, NC • On-site

$21/hr

Full-time

PTO

Posted 5 days ago

Job description

About defi SOLUTIONS:

At defi SOLUTIONS, we work with a variety of financial institutions, including banks, credit unions, and finance companies, to help them streamline and enhance their operations. Our all-in-one platform offers a range of services from loan origination and servicing to in-depth analytics, supported by advanced technology. These flexible and scalable solutions adapt to the changing needs of both lenders and borrowers. We are backed by industry leaders such as Warburg Pincus, Bain Capital Ventures, and Fiserv, and bring together expertise of defi SOLTUOINS and the former Sagent Auto Lending to deliver top-notch solutions.

What is in it for You?

  • Paid Training
  • Up to four weeks of PTO (Paid Time Off) allotted per year to encourage a healthy work/life balance
  • Tuition Reimbursement
  • Day One - Comprehensive Benefits Package
  • We encourage your individual growth and look to promote within!

Workplace Values: The Collections Specialist will be expected to operate in line with our workplace values which are:

  • Get it done
  • Win as a team
  • Better everyday
  • Do it with passion

About the Role: Our back-office collections team is looking to fill repossession and insurance positions to support our auto lending portfolio. In this role, you will be key in helping the company achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States!

Duties and Responsibilities:

  • Review and document status of accounts and initiate telephone contact with insurance companies and repossession agents
  • Review, canceland file claims against ancillary insurance products
  • Manage customer warranty and Gap Claims
  • Total Loss vehicle processing
  • Consumer data entry
  • Impound repossession handling
  • Prepare correspondences on delinquent accounts requiring special handling including contacting members by USPS mail, certified or email
  • Establish and monitor payment plans
  • Review and make recommendations for repossessions
  • Adhere to all laws, rules, regulations, policies, procedures, and internal controls specific to the job functions
  • Answer incoming vendor communications (i.e., phone, emails, faxes, etc.)
  • Perform other job-related duties as assigned
  • All other duties as assigned

Required Qualifications:

  • HS Diploma or GED
  • 3+ years customer service or back-office experience in a high-volume environment
  • Excellent verbal and written communication skills
  • Comfortable working with numbers
  • Intermediate proficiency with Windows-based software programs (i.e., MS Word, Excel)
  • Solid analytical and multi-tasking skills that result in solid decision-making skills and time management
  • Easily manage through change

Travel required:

  • No travel is required for this position

Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.