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Collections Manager Jobs in Raleigh, NC (NOW HIRING)

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC

$17.25 - $23.50/hr

Description We're looking for a motivated Billing & Collections Team Lead to help support the daily ... Help manage accounts throughout the entire revenue cycle. * Maintain the accuracy and integrity of ...

MED-EL Corporation

Billing & Collections Team Lead

Durham, NC · On-site

$17.25 - $23.50/hr

Description: We're looking for a motivated Billing & Collections Team Lead to help support the ... Help manage accounts throughout the entire revenue cycle. * Maintain the accuracy and integrity of ...

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices * Contact customers to follow up on overdue balances * Investigate and resolve billing discrepancies and ...

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Monitor and manage assigned accounts to ensure timely payment of outstanding customer invoices * Contact customers to follow up on overdue balances * Investigate and resolve billing discrepancies and ...

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Showing results 21-40

All JobsCollections JobsCollections Manager JobsCollections Manager Jobs in Raleigh, NC

Collections Manager information

See Raleigh, NC salary details

$30.1K

$57.1K

$106K

How much do collections manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for collections manager in Raleigh, NC is $57,079.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $63,700.00 per year, depending on experience, location, and employer.

How does a collections manager typically collaborate with other departments to improve recovery rates?

A Collections Manager often works closely with teams such as customer service, sales, and finance to streamline the collections process and address payment issues more effectively. By sharing insights on overdue accounts and payment trends, they help these departments identify potential risks earlier and implement proactive solutions. Collaboration can also involve developing payment plans tailored to client needs, resolving disputes, and ensuring all communications align with company policies. This teamwork is essential for maximizing recovery rates while maintaining strong customer relationships.

What are the key skills and qualifications needed to thrive as a collections manager, and why are they important?

To thrive as a Collections Manager, you need expertise in debt recovery strategies, financial analysis, and a background in finance or accounting, often supported by a bachelor’s degree. Familiarity with collections management software, CRM systems, and relevant regulations such as FDCPA is typically expected. Exceptional negotiation, leadership, and conflict-resolution skills help you manage teams and communicate effectively with clients. These abilities ensure effective recovery of outstanding debts while maintaining compliance and positive customer relationships.

What is the role of a collections manager?

A collections manager oversees the process of collecting payments from customers or clients, ensuring accounts are paid on time and managing overdue accounts. They develop strategies to recover debts, maintain customer relationships, and often use collection software or tools to track progress. Strong communication, negotiation skills, and knowledge of relevant laws are essential for this role.
More about Collections Manager jobs

What are the most commonly searched types of Collections jobs in Raleigh, NC?

The most popular types of Collections jobs in Raleigh, NC are:

What are popular job titles related to Collections Manager jobs in Raleigh, NC?

For Collections Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Collections Manager jobs in Raleigh, NC look for?

The top searched job categories for Collections Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Collections Manager jobs?

Cities near Raleigh, NC with the most Collections Manager job openings:

Collections Manager jobs near you
Infographic showing various Collections Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, and 4% Contract. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $57,079 per year, or $27.4 per hour.

Billing & Collections Team Lead

MED-EL Corporation

Durham, NC

$17.25 - $23.50/hr

Full-time

Re-posted 6 days ago

Job description

Description

We're looking for a motivated Billing & Collections Team Lead to help support the daily operations of our billing & collections team. In this role, you'll serve as a subject matter expert, assist with resolving complex billing issues, provide guidance and training to team members, and help ensure accurate and timely reimbursement. You'll work closely with multiple departments to improve processes, support the team, and deliver excellent customer service.


What You'll Do
  • Respond promptly to internal and external customer questions and billing inquiries.
  • Collaborate with multiple departments to resolve revenue cycle and billing issues.
  • Support daily revenue cycle operations and ensure accounts are processed accurately.
  • Research and resolve complex account and payer issues.
  • Monitor claim activity, identify posting errors, and communicate findings to leadership.
  • Identify trends and recommend process improvements.
  • Explain billing processes and answer customer questions with professionalism and clarity.
  • Help manage accounts throughout the entire revenue cycle.
  • Maintain the accuracy and integrity of revenue cycle systems and account information.
  • Serve as the department's subject matter expert for assigned responsibilities.
  • Develop and deliver training to team members.
  • Provide backup support for department leadership when needed.
  • Work collaboratively with the team to achieve departmental and organizational goals.
What We're Looking For
  • Strong knowledge of revenue cycle processes and medical billing.
  • Excellent problem-solving and analytical skills.
  • Ability to research and resolve complex account issues.
  • Strong communication and customer service skills.
  • Experience training, mentoring, or supporting team members.
  • Ability to work collaboratively in a fast-paced environment while maintaining accuracy and attention to detail.

Requirements

  • Minimum 3 years of revenue cycle experience required
  • Proven proficiency with Revenue Cycle systems
  • Working knowledge of Microsoft Office
  • Ability to understand and follow HIPAA regulations
  • Understanding of CPT, HCPCS, and ICD-10 coding, electronic claims filing and billing systems, and Microsoft programs

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