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Credit And Collections Jobs in Raleigh, NC (NOW HIRING)

First Citizens Bank

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Advanced collections skills in high-volume environment Intermediate skip-tracing experience Bachelor's degree Large Financial Institution or Banking industry experience Benefits are an integral part ...

First Citizens Bank

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Advanced collections skills in high-volume environment Intermediate skip-tracing experience Bachelor's degree Large Financial Institution or Banking industry experience Benefits are an integral part ...

CaptiveAire

Credit Manager

Raleigh, NC · On-site

Evaluate new credit applications, approve or disapproving requests for credit * Conduct financial analysis including 3rd party report review * Establish Line of Credit * Approve orders for existing ...

CaptiveAire

Credit Manager

Raleigh, NC · On-site

Evaluate new credit applications, approve or disapproving requests for credit * Conduct financial analysis including 3rd party report review * Establish Line of Credit * Approve orders for existing ...

CaptiveAire

Credit Manager

Raleigh, NC · On-site

Evaluate new credit applications, approve or disapproving requests for credit * Conduct financial analysis including 3rd party report review * Establish Line of Credit * Approve orders for existing ...

Civic Credit Union

Default Recovery Analyst

Raleigh, NC · On-site

Appear on behalf of the Credit Union in court proceedings as deemed necessary for collections. * Analyze settlement requests from debt consolidation companies, direct from borrowers, and from other ...

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Position Summary: We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance ...

CaptiveAire

Collections Specialist

Raleigh, NC · On-site

$18 - $24.25/hr

Position Summary: We are seeking a motivated and detail-oriented Collection Specialist to join our team at our corporate office in Raleigh. The ideal candidate will have a background in Finance ...

Civic Credit Union

Loss Mitigation Manager

Raleigh, NC · On-site

$50K - $69K/yr

BA/BS in Business Management or related field. * 1 - 3 years of experience in credit underwriting, portfolio evaluation, or administration. * Prior escalated collections experience including ...

NCSU

Transfer Credit Specialist

Raleigh, NC · On-site

Job Posting Information Posting Number PG195072SP Internal Recruitment No Working Title Transfer Credit Specialist Anticipated Hiring Range $45,500 - $50,500 Work Schedule Monday - Friday, 8 am - 5 ...

Truist

Analyst - Wholesale Credit Delivery

Raleigh, NC · On-site

Credit Delivery Associates may be assigned to selected senior Credit Delivery leader(s) but require increasingly less oversight, begin owning their assigned clients and opportunities more fully and ...

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All JobsCredit And Collections JobsCredit And Collections Jobs in Raleigh, NC

Credit And Collections information

See Raleigh, NC salary details

$46.8K

$74.8K

$109.1K

How much do credit and collections jobs pay per year?

As of Jul 3, 2026, the average yearly pay for credit and collections in Raleigh, NC is $74,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $85,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Credit and Collections Specialist, and why are they important?

To excel as a Credit and Collections Specialist, you need strong analytical abilities, knowledge of credit risk assessment, and familiarity with accounting principles, often supported by a degree in finance or business. Expertise in credit management software (such as SAP or Oracle), spreadsheets, and sometimes certification like the Credit Business Associate (CBA) is often required. Excellent negotiation, communication, and problem-solving skills set top performers apart in this field. These abilities ensure timely payments, minimize financial risk, and help maintain positive client relationships essential for a company’s financial health.

What are some common challenges faced in a Credit and Collections role, and how can they be effectively managed?

Professionals in Credit and Collections often encounter challenges such as negotiating with customers over past-due accounts, handling high account volumes, and balancing the need for cash flow with maintaining customer relationships. Effective management of these challenges involves strong communication skills, familiarity with legal and regulatory guidelines, and the ability to analyze credit reports and payment histories. Utilizing up-to-date collection software and collaborating closely with sales and customer service teams can also help streamline processes and improve collection rates while keeping customer satisfaction in mind.

What are Credit and Collections professionals responsible for?

Credit and Collections professionals are responsible for assessing the creditworthiness of potential customers, setting credit limits, and ensuring that payments are collected on time. They work to minimize financial risk for their organization by monitoring accounts receivable, following up on overdue payments, and negotiating payment plans if necessary. These professionals play a key role in maintaining healthy cash flow and customer relationships while adhering to company policies and legal regulations.

What is the difference between Credit And Collections vs Accounts Receivable Specialist?

AspectCredit And CollectionsAccounts Receivable Specialist
Primary FocusAssessing credit risk, collecting overdue paymentsManaging invoicing, recording payments, maintaining accounts
CredentialsCredit training, financial analysis skillsAccounting knowledge, ERP software experience
Work EnvironmentFinance or collections department, often high-pressureAccounting or finance department, detail-oriented
Common Industry UsageBanking, finance, credit firmsCorporate finance, accounting departments

While both roles involve financial transactions, Credit And Collections focuses on evaluating creditworthiness and recovering overdue payments, whereas Accounts Receivable Specialists handle invoicing, recording payments, and maintaining customer accounts. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each position.

What are the most commonly searched types of Credit And Collections jobs in Raleigh, NC? The most popular types of Credit And Collections jobs in Raleigh, NC are:
What are popular job titles related to Credit And Collections jobs in Raleigh, NC? For Credit And Collections jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Credit And Collections jobs in Raleigh, NC look for? The top searched job categories for Credit And Collections jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Credit And Collections jobs? Cities near Raleigh, NC with the most Credit And Collections job openings:
Credit And Collections jobs near you
Collections Specialist

Collections Specialist

First Citizens Bank

Raleigh, NC • On-site

$18 - $24.25/hr

Full-time

Posted 10 days ago

First Citizens Bank rating

7.5

Company rating: 7.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

89th of 144 rated banks

Job description

Overview

This position is responsible for the collection of past due payments on various retail or consumer account types by phone, while upholding the Bank's high standards for the client experience. Probes with fact-finding questions to ensure a complete understanding of client's reason for delinquency, and works with client to establish payment arrangements or prescribe other treatments with the goal of bringing the account current. This position is considered a first line of defense and expected to maintain a high level of attention to detail, analyze facts, and make sound decisions in order to mitigate risk to the Bank.


Responsibilities
  • Resolution Support - Contacts past due clients to collect payments. Applies the appropriate treatment to resolve delinquency, and serves as a liaison between branch and clients.
  • Client Service - Establishes a rapport with clients throughout work activities. Delivers the best client experience while maintaining high standards of professionalism and call quality.
  • Operational Support - Documents accounts, utilizes the correct system coding, and submits account maintenance with accuracy.
  • Procedural - Maintains a strong knowledge of Bank policies while navigating multiple systems to ensure procedures and applicable regulations are followed at all times.

Qualifications

Bachelor's Degree

-OR-

High School Diploma or GED and 2 years of experience in Collections, Customer Service, or Financial services

Additional Requirements:

Excellent written and verbal communication skills

Ability to negotiate

Ability to type and talk and work in multiple systems simultaneously

Advanced attention to detail

Proven ability to resolve customer concerns with professional etiquette 

Preferred Qualifications:

Advanced collections skills in high-volume environment

Intermediate skip-tracing experience

Bachelor's degree 

Large Financial Institution or Banking industry experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree

-OR-

High School Diploma or GED and 2 years of experience in Collections, Customer Service, or Financial services

Additional Requirements:

Excellent written and verbal communication skills

Ability to negotiate

Ability to type and talk and work in multiple systems simultaneously

Advanced attention to detail

Proven ability to resolve customer concerns with professional etiquette 

Preferred Qualifications:

Advanced collections skills in high-volume environment

Intermediate skip-tracing experience

Bachelor's degree 

Large Financial Institution or Banking industry experience

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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