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Remote Collection Jobs in Raleigh, NC (NOW HIRING)

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Remote Insurance Agent

Durham, NC · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... By applying, you consent to the collection and use of your personal information for recruitment ...

Adecco

Clinical Trials Manager- Remote

Chapel Hill, NC · Remote

$62 - $64.73/hr

Remote Schedule: Full-Time | Eastern Time Zone Hours Pay: $62.00-$64.73 per hour Position Overview ... Review monitoring reports, oversee CRF collection and query resolution, and implement recovery ...

Hip eCommerce

General Job Application

Raleigh, NC · On-site +1

... Collection app that lets you organize and track your collection with just one snap. We are a ... We're also a worldwide, fully remote team with a strong employee presence in the United States and ...

M3USA

Participant Recruitment Analyst

Raleigh, NC · Remote

This is a remote position. The Participant Recruitment Analyst will be responsible for analyzing ... Perform medical record abstraction and data collection activities * Use electronic recruitment ...

M3USA

Participant Recruitment Analyst

Raleigh, NC · On-site +1

This is a remote position. The Participant Recruitment Analyst will be responsible for analyzing ... Perform medical record abstraction and data collection activities * Use electronic recruitment ...

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote collection in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Raleigh, NC?

The most popular types of Collection jobs in Raleigh, NC are:

What are popular job titles related to Remote Collection jobs in Raleigh, NC?

For Remote Collection jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Raleigh, NC look for?

The top searched job categories for Remote Collection jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Collection jobs?

Cities near Raleigh, NC with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Raleigh, NC as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $43,400 per year, or $20.9 per hour.

Principal Engineer - Collection & Distribution

City of Durham, NC

Durham, NC • On-site, Remote

$87K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Salary: $87,367.00 - $135,428.00 Annually
Location : 1600 Mist Lake Dr., Durham, NC
Job Type: Full time with benefits
Remote Employment: Flexible/Hybrid
Job Number: 26-06059
Department: Water Management
Opening Date: 08/05/2026
Position Description
Work. Serve. Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.
Hiring Range: $87,367 - $135,428
Hours: 8:00 a.m. to 5:00 p.m., flexible
The City of Durham's Department of Water Management (DWM) wants YOU to join our team of more than 380 talented and dedicated employees that provide critical water and sewer services for the residents and businesses of Durham. Our mission is to provide cost-effective water and wastewater services that meet customers' expectations and all regulatory requirements. If you have a passion for managing vital water resources, protecting the environment, and providing excellent customer service, then bring your skills and talent to Durham!
DWM owns and operates two surface water treatment plants, two large high hazard dams, two water reclamation facilities, approximately 1,300 miles of water mains, six water storage tanks, and a collection system with 1,200 miles of gravity mains, 33,000 manholes, and 65 lift stations. The Utility Engineering Division is made up of a highly engaged team of professionals that manage capital projects aimed at improving, expanding, and maintaining these critical assets. We are seeking a self-motivated principal engineer/project manager to assist in this effort. This position will focus primarily on improvements to our collection and distribution systems. With a five-year capital budget of 2.4 billion dollars, the successful candidate will have the opportunity to be part of a wide variety of interesting and important projects.
The selected candidate will act as an owner representative for a variety of water/wastewater capital projects from inception to completion. This includes management through all project phases including, but not limited to, scope and budget development, procurement of consultants/contractors, contract administration, engineering evaluation/planning, preliminary engineering, detailed design, permitting, land/easement acquisition, construction bidding, construction, and project close out. Responsibilities will also include preparing agenda items for City Council consideration, negotiating change orders and contract amendments, assisting the Senior Engineering Manager with development of the 10-year CIP budget, coordinating with operations and maintenance divisions, providing support on various environmental regulatory issues, conducing public hearings or outreach efforts, and assisting with staff training.
The position requires independent evaluation and analysis of complex engineering issues, and the exercise of professional judgment to progress projects to completion within required timeframes and approved budgets. The position requires working closely with a diverse group of professionals such as inspectors, operations and maintenance staff, finance/accounting staff, and attorneys.
Duties/Responsibilities
  • Serves as a lead for capital project management on large, complex projects and/or multiple projects
  • Prepares, reviews, and analyzes engineering request for proposals/qualifications, contracts, agreements, reports, studies, presentations, plans, specifications, bids, and other documentation
  • Develops and administers contracts; develops project scope, budgets, and schedules; reviews design submittals from internal and external staff; provides technical expertise and consultation to City departments and external agencies
  • Drafts City Council and public communications; assists with the coordination of and/or attends public meetings
  • Oversees data collection and analysis; maintains records, logs, and databases; tracks post-implementation project progress and requirements
  • Designs, implements, and evaluates special projects
  • Manages projects, programs, and assigned department operations; develops operational policies and procedures; establishes project and unit goals; creates work plans and processes; identifies locations/areas requiring improvement
  • As assigned, serve as a lead worker, assigning work and monitoring work completion or supervising paraprofessional and support staff.

Minimum Qualifications & Experience
  • Bachelor's degree in engineering
  • Five years of engineering experience in the water/wastewater industry or a closely related field
  • A North Carolina Professional Engineer Registration or equivalent as determined by the City (or ability to obtain within 6 months of hire)

Additional Preferred Skills
  • 2 or more years of experience managing public bids for collection and distribution capital projects either in the private or public sector
  • Knowledge of methods used in design and operation of collection and distribution systems
  • Knowledge of applicable laws and regulatory codes relevant to design, permitting, and operation of collection and distribution systems
  • Excellent written and oral communication skills

Benefits - General Full-Time Employees
  • 12-13 paid holidays per year
  • 13 standard work days of vacation per year
  • 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
  • 2 weeks paid military leave per year
  • Medical, dental, vision, and supplemental life insurance plans
  • State and City retirement plans
  • Short and long term disability plans
  • Paid temporary disability leave for specified conditions
  • City contribution of 13.6% into the N.C. State Retirement System
  • Paid funeral leave
  • Employee Assistance Program - personal and family counseling
  • Paid life insurance equal to annual salary
  • 48 hours for volunteer work each year*
  • 4 hours parental leave each year
  • Workman's Compensation Insurance
  • 457 Deferred Compensation Plans
Benefits - Part-Time (1,000 hours or more per year)
  • 401(k) retirement plan (5.0% of salary)
  • State retirement plan
Benefits Part-Time (Average 30 hours per week over 12 month period)
  • 401(k) retirement plan (5.0% of salary)
  • State retirement plan effective first day of the month following date of hire
  • Health insurance effective first day of the month following date of hire
  • Dental and life insurance, after one year of service
  • Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01
Where did you first hear about this opportunity?
  • City of Durham Website
  • Walk in
  • Job fair
  • Employee referral
  • Professional organization ***Please list the organization in "other" box below***
  • Internet posting ***Please list the specific web site in the "other" box below***
  • Craig's List
  • Facebook
  • LinkedIn
  • GlassDoor
  • governmentjobs.com
  • Monster.com
  • Indeed.com
  • Employment Security Commission
  • Magazine/Newspaper
  • Other

02
If you listed "other" above please give specific web site, organization, or publication.
03
Please select your highest level of COMPLETED education.
  • Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
  • High School Diploma or Equivalent (GED, HiSET, TASC)
  • Associates Degree
  • Bachelor's Degree
  • Master's Degree
  • Doctoral Degree (PhD, Juris Doctorate)

04
Is your Bachelor's degree (or graduate degree) in engineering?
  • Yes
  • No

05
How many years of related engineering experience do you have?
  • No related experience
  • Less than 1 year of related experience
  • 1 year but less than 5 years related experience
  • 5 years but less than 9 years related experience
  • 9 years but less than 13 years related experience
  • 13 or more years related experience

06
Do you have a North Carolina Professional Engineer Registration or equivalent as determined by the City (or the willingness and ability to obtain within 6 months of hire)?
  • Yes, I currently have a North Carolina Professional Engineer Registration or equivalent as determined by the City
  • No, I do NOT have a North Carolina Professional Engineer Registration or equivalent as determined by the City, but I AM willing and able to obtain within 6 months of hire
  • No, I do NOT have a North Carolina Professional Engineer Registration or equivalent as determined by the City, and I AM NOT willing or able to obtain within 6 months of hire

07
Have you performed water/wastewater project engineering or project management for a client or employer?
  • Yes
  • No

Required Question

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