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Remote Collection Jobs in Raleigh, NC (NOW HIRING)

Labcorp

Sr. Clinical Research Associate

Durham, NC · On-site +1

Conduct remote monitoring activities appropriate for observational studies, including review of study documentation, data quality checks, and verification of protocol and data collection adherence.

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

IQVIA

Clinical Trial Rater

Raleigh, NC · Remote

Remote based in the US Hours: Approximately 5h per week Role: Clinical Specialist Start: immediate ... collection in accordance with the study protocol, GCP, and regulatory requirements. This role ...

IQVIA

Clinical Trial Rater

Durham, NC · Remote

Remote based in the US Hours: Approximately 5h per week Role: Clinical Specialist Start: immediate ... collection in accordance with the study protocol, GCP, and regulatory requirements. This role ...

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Remote Collection information

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How much do remote collection jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for remote collection in Raleigh, NC is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.37 per hour, depending on experience, location, and employer.

What is a remote collection?

A Remote Collection job involves contacting individuals or businesses to collect overdue payments, verify account information, and arrange payment solutions—all from a remote location. These roles typically require strong communication, negotiation, and problem-solving skills. Agents may work via phone, email, or online chat, following company guidelines and legal regulations. Effective time management and the ability to handle sensitive financial information are key to success in this role.

What are the key skills and qualifications needed to thrive in the remote collection position?

To thrive in a Remote Collection role, you need strong organizational skills, attention to detail, and experience in accounts receivable or debt collection, usually complemented by a high school diploma or equivalent. Familiarity with collection management software (like FICO Debt Manager or similar CRM tools), phone systems, and basic office software is typically required. Exceptional verbal communication, negotiation, and resilience are key soft skills that help you effectively engage with clients and resolve outstanding accounts. These abilities are crucial for meeting collection targets, maintaining positive client relations, and operating efficiently in a remote work environment.

What are some common challenges faced in a remote collection role, and how can they be managed?

One common challenge in a Remote Collection role is communicating effectively with individuals who may be stressed or reluctant to discuss payment issues. Working remotely can also make it more difficult to collaborate with team members, requiring strong self-motivation and proactive communication. Many companies provide comprehensive training and regular virtual team meetings to address these challenges, as well as access to digital tools that streamline the collection process. Success in this role often comes from balancing persistence and professionalism, ensuring payments are collected while maintaining positive client relationships.

What are the most commonly searched types of Collection jobs in Raleigh, NC?

The most popular types of Collection jobs in Raleigh, NC are:

What are popular job titles related to Remote Collection jobs in Raleigh, NC?

For Remote Collection jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Collection jobs in Raleigh, NC look for?

The top searched job categories for Remote Collection jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Collection jobs?

Cities near Raleigh, NC with the most Remote Collection job openings:

Remote Collection jobs near you
Infographic showing various Remote Collection job openings in Raleigh, NC as of September 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,400 per year, or $20.9 per hour.

Applications Configuration Specialist (Full-time Remote, NC Based)

Morrisville, NC • On-site, Remote

Alliance
See more jobs at Allianceexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

The Applications Configuration Specialist will function as a subject matter expert on core business functions, processes, workflows, application configurations, and product support for the business units utilizing healthcare management software. In this role, the specialist will demonstrate advanced technological, organizational, and leadership skills, and provide a collaborative conduit between the IT department, the business units, and the vendor support team. They will be responsible for the workflow design, data collection, configuration, testing, maintenance, and implementation of new requirements for the healthcare management software.
This position is fulltime remote. Selected candidate must reside in North Carolina. Some travel for onsite meetings to the Home office at Morrisville may be required.
Responsibilities & Duties
Development, configuration, and support activities for the Application product line
  • Responsible for configuration, data management, development of correspondences, assessments, sentinel rules, alerts, reports, and modification of records, tables, master files, etc...
  • Provides development and support activities for the Application product line, including maintenance and migration of the product configuration, system databases, code tables, data loads and verification, product XML standards, user-defined fields, etc.
  • Reviews and participates in resolving issues with data loads, workflows, configurations, rule processing, etc.
  • Analyzes proposed product design and configuration changes to determine the effect on the overall system and suggest appropriate alternatives and solutions.
  • Has an extensive understanding of the business unit's function and can effectively communicate technical issues and solutions in non-technical terms to the business unit.
  • Supports the configuration control process during product configuration, testing, and migration between environments, including business reviews and approvals.
  • Provides advice and guidance on methods, procedures, and requirements to individuals responsible for creating documentation

Oversee end-to-end testing
  • Write and perform unit, end-to-end testing, and debugging-set test conditions based on code specifications.
  • Able to analyze and debug complex data errors and provide resolutions as required.

Documentation development and maintenance
  • Develop and implement detailed workflows and process improvement in a healthcare environment to deliver high-impact solutions to the organization.
  • Identify and document the functional and technical characteristics of the product configuration, provide the appropriate change control document, and report those changes.
  • Provide version control and documentation of all element migrations between the various Application environments.
  • Provides advice and guidance on methods, procedures and requirements to individuals responsible for the creation of documentation

Minimum Requirements
Education & Experience
Graduation from a Community College or Technical School with a degree in Computer Science or a related field and five (5) years of experience with increasing responsibilities in configuration management and/or supporting information technology in a healthcare setting. Experience in an IT-related position or field of work may be substituted on a year-for-year basis.
Preferred: Graduation from an accredited four-year college or university with a degree in information technology, engineering, computer science, or related field and four years of progressive experience in the field of information technology
• Experience in insurance or healthcare industries is a plus
Knowledge, Skills, & Abilities
  • Expert knowledge in configuring software applications.
  • Expert knowledge in T-SQL scripting and database functionality.
  • Expert knowledge of debugging complex stored procedures.
  • Expert knowledge of the Software and Systems Development Life Cycle (SDLC).
  • Skilled in developing and managing SQL Server Reporting Services (SSRS).
  • Experience with debugging code in Visual Studio 2015+
  • Experience working in an agile and collaborative team environment.
  • Experience with XML and JSON data structures
  • Experience with C# development
  • Experience with HL7 FHIR
  • Experience with PowerBI
  • Knowledge of USCDI
  • Ability to align projects with corporate strategy, business requirements, and IT capabilities
  • Ability to conduct data analysis on databases/data sets and to understand data, find and work to correct data quality issues.
  • Ability to grasp complex systems logic and integration requirements
  • Possesses critical thinking and problem-solving skills to evaluate alternatives and present solutions consistent with corporate business objectives and strategy.
  • High level of self-motivation and keen attention to detail
  • Team player requires minimal management oversight and supervision
  • Demonstrates innovative and independent decision-making skills.
  • Excellent oral and written communication, presentation, organizational and interpersonal skills.

Employment for this position is contingent upon a satisfactory background check and credit check, which will be performed after acceptance of an offer of employment and prior to the employee's start date.
Salary Range
$93,772-$119,495/Annually
Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity.
An excellent fringe benefit package accompanies the salary, which includes:
  • Medical, Dental, Vision, Life, Long Term Disability
  • Generous retirement savings plan
  • Flexible work schedules including hybrid/remote options
  • Paid time off including vacation, sick leave, holiday, management leave
  • Dress flexibility

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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