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Collection Manager Jobs in High Point, NC (NOW HIRING)

LHH US

Senior Collections Manager

Winston Salem, NC

$50 - $65/hr

Oversee high-volume accounts receivable portfolios and drive collection efforts on delinquent ... Manage complex customer disputes and partner with internal teams (billing, sales, legal) to resolve ...

LHH US

Senior Collections Manager

Winston Salem, NC

$50 - $65/hr

Oversee high-volume accounts receivable portfolios and drive collection efforts on delinquent ... Manage complex customer disputes and partner with internal teams (billing, sales, legal) to resolve ...

Collabera

Collection Specialist

Greensboro, NC

$18 - $24.25/hr

... Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing ... Previous Collection experience College degree desired, but not required Desire to resolve customer ...

tbg

Collection Specialist

Winston Salem, NC · On-site

$17 - $23/hr

Manage high-volume outreach via phone and email to resolve past-due accounts. * The "Stern but Nice" Approach: Maintain and strengthen customer relationships while successfully securing payments.

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See High Point, NC salary details

$27.7K

$52.4K

$97.2K

How much do collection manager jobs pay per year?

As of May 29, 2026, the average yearly pay for collection manager in High Point, NC is $52,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $58,400.00 per year, depending on experience, location, and employer.

What Does a Collection Manager Do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.
More about Collection Manager jobs
What are the most commonly searched types of Collection jobs in High Point, NC? The most popular types of Collection jobs in High Point, NC are:
What job categories do people searching Collection Manager jobs in High Point, NC look for? The top searched job categories for Collection Manager jobs in High Point, NC are:
What cities near High Point, NC are hiring for Collection Manager jobs? Cities near High Point, NC with the most Collection Manager job openings:
Collection Manager jobs near you
Intelligence Collection Manager - Subject Matter Expert

Intelligence Collection Manager - Subject Matter Expert

Contact Government Services, LLC

Liberty, NC • On-site

$80.50K - $149.50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Work Location: Fort Liberty, NC
Employment Type: Full-Time, Expert-Level
Department: Administrative and Logistics Support
CGS is seeking a skilledIntelligence Collection Manager - Subject Matter Expert to perform intelligence collection management duties for routine, Special Access Program (SAP), and compartmented projects, operations, and exercises for all intelligence disciplines.
CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
- Focus on all issues pertaining to collection and production management, including doctrine, policy, procedures, oversight, tactical, theater, and national-level coordination and other issues.
- Perform intelligence collection management duties for routine, SAP, and compartmented projects, operations, and exercises for all intelligence disciplines.
- Demonstrate superior proficiency in utilizing current intelligence related automation, requirements-based applications, tools, and databases to support collection, analytical efforts and product development.
- Assist in the development of collection plans, establish priorities for collection and routinely assist with the day-to-day activities of the command collection management activities.
- Develop, plan, support and provide guidance, assistance and have oversight on all intelligence collection and production management functions, projects, and activities.
- Coordinate with appropriate National Intelligence Agencies, Combatant Command Joint Intelligence Centers, and Service Production Centers advocating for inclusion of customer requirements in those activities' standing collection and production requirements, while actively assisting in analyst/collector/collection management partnership forums to support analysts on collection issues.
- Serve as the subject matter expert and advise on all aspects of collection management during routine, contingency, special access program, compartmented projects, operations, and exercises.
Qualifications:
- Minimum of eight (8) years of total intelligence/intelligence operations experience within the DoD or equivalent Government agencies required, with five (5) years at the operational level.
- Minimum of 5 years of experience in collection management with a strong background and firsthand experience in collection management and/or intelligence reporting, including doctrine, policy, procedures, oversight, tactical, theater, and national-level coordination.
- Excellent briefing and executive level writing skills.
- Active DoD Top Secret/SCI.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past nine years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
- Health, Dental, and Vision
- Life Insurance
- 401k
- Flexible Spending Account (Health, Dependent Care, and Commuter)
- Paid Time Off and Observance of State/Federal Holidays
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit:https://www.cgsfederal.comor contact:
Email:[email protected]
#CJ
$80,500 - $149,500 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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