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Collection Manager Jobs in Wake Forest, NC (NOW HIRING)

IQVIA, Inc.

Manager, Emerging Client Collections

Durham, NC · On-site

$70K - $176K/yr

Manager, Emerging Client Collections The Manager, Emerging Client Collections is responsible for ... Drive collection performance, cash flow protection, aging reduction, and issue resolution across a ...

IQVIA

Manager, Emerging Client Collections

Durham, NC · On-site

$70K - $176K/yr

Manager, Emerging Client Collections The Manager, Emerging Client Collections is responsible for ... Drive collection performance, cash flow protection, aging reduction, and issue resolution across a ...

Diverse Lynx

Data Collection Operator

Raleigh, NC · On-site

$32K - $37K/yr

Raleigh, NC (Onsite) Duration: Full Time Pay Rate: $32K - $37K/Year Job Overview:- s a data collection operator, your primary responsibility is to oversee and manage the data collection process to ...

Wipro

Data Collection Operator- Raleigh

Raleigh, NC · On-site

$37K/yr

Monday-Friday (various shift times start early as 7:30am EST and end as late as 8:30pm EST ) As a data collection operator, your primary responsibility is to oversee and manage the data collection ...

REVCO SOLUTIONS

Collection Specialist

Durham, NC

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team ...

Revco Solutions

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team ...

REVCO SOLUTIONS INC

Collection Specialist

Durham, NC · On-site

$15/hr

APPLY TODAY!! Full-Time Collection Specialist We are currently seeking Full-Time Collection ... Revco Solutions Inc. is an Accounts Receivable Management Corporation with a dynamic team ...

WCPSS

Media Coordinator

Wendell, NC

Collection Management With the MTAC, collaboratively develops and maintains a collection management plan for the library program. Facilitates the circulation of the school library collection among ...

WCPSS

Media Coordinator

Wendell, NC

Collection Management * With the MTAC, collaboratively develops and maintains a collection management plan for the library program. * Facilitates the circulation of the school library collection ...

CROSSMARK1

Retail Data Collection Associate - PT

Durham, NC · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

CROSSMARK1

Retail Data Collection Associate - PT

Durham, NC · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

CROSSMARK1

Retail Data Collection Associate - PT

Durham, NC · On-site

$14.75 - $17/hr

Equal Opportunity Employer As a retail data collection associate, you would be a part of our ... directed by management. Qualifications Physical Demands: While working in retail stores the ...

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Collection Manager information

See Wake Forest, NC salary details

$26.6K

$50.4K

$93.5K

How much do collection manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for collection manager in Wake Forest, NC is $50,366.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $56,200.00 per year, depending on experience, location, and employer.

What is a collection manager?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.

What does a collection manager do?

A collection manager at a museum, library, or similar facility ensures the proper care of objects that are a part of the facility’s collections. In this career, your responsibilities include managing storage, working with the catalog, and helping to preserve, curate, archive, and catalog the items at the library or museum. Other duties may include helping to develop the policies associated with the disposal and acquiring of objects for the facility. Such policies outline how the facility plans to collect items, the types of objects that they have interest in, and how and why they may need to dispose of these items.

What are the key skills and qualifications needed to thrive as a collection manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by collection managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.
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For Collection Manager jobs in Wake Forest, NC, the most frequently searched job titles are:

What job categories do people searching Collection Manager jobs in Wake Forest, NC look for?

The top searched job categories for Collection Manager jobs in Wake Forest, NC are:

What cities near Wake Forest, NC are hiring for Collection Manager jobs?

Cities near Wake Forest, NC with the most Collection Manager job openings:

Collection Manager jobs near you
Infographic showing various Collection Manager job openings in Wake Forest, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,366 per year, or $24.2 per hour.

Manager, Emerging Client Collections

Durham, NC • On-site

IQVIA, Inc.
Health Care and Social Assistance • 10K+ employees

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

63rd of 226 rated it services

People enjoy working here

Good employer

Paid breaks

Learn more about IQVIA, Inc.external

$70K - $176K/yr

Full-time

Posted 5 days ago

Job description

Manager, Emerging Client Collections
The Manager, Emerging Client Collections is responsible for leading a team of collections specialists focused on IQVIA's emerging and higher-risk customer segments, including BioTech, MedTech, pre-commercial, and other assigned accounts. This role provides oversight of a significant accounts receivable portfolio and is accountable for improving collection effectiveness, protecting cash flow, enhancing forecast accuracy, and proactively identifying customer payment risk early in the collection lifecycle. The position requires strong leadership, sound business judgment, financial discipline, and the ability to balance cash recovery, customer relationships, and business risk in a high-volume environment.
Essential Tasks / Responsibilities
  • Lead, coach, and develop a team of collections specialists supporting emerging and higher-risk client accounts.
  • Drive collection performance, cash flow protection, aging reduction, and issue resolution across a large, complex portfolio.
  • Oversee collection strategy for high-risk accounts, large balances, delayed payments, disputes, and escalations requiring senior-level intervention.
  • Monitor portfolio trends, payment behavior, disputes, and forecast risk to proactively identify and mitigate collection challenges.
  • Partner with Commercial, Finance, Operations, Billing, and Project Finance teams to resolve issues impacting customer payment and cash realization.
  • Support cash forecasting, portfolio reviews, escalation management, and performance reporting to improve visibility and forecast accuracy.
  • Drive process improvements, automation opportunities, KPI reporting, and operational discipline to enhance scalability, efficiency, and customer experience.

Required Knowledge, Skills, and Abilities
  • Strong knowledge of accounts receivable, collections, cash forecasting, customer payment behavior, and dispute resolution.
  • Proven ability to lead teams in a fast-paced, high-volume finance operations environment.
  • Strong analytical skills with the ability to assess aging, exposure, payment trends, and collection risk.
  • Effective communication and influencing skills with the ability to partner across Finance, Commercial, Operations, Billing, and customer-facing teams.
  • Sound business judgment to balance cash recovery, customer relationships, operational needs, and risk management.
  • Strong organizational, prioritization, and Microsoft Office skills, including Excel-based reporting, portfolio management, and forecasting tools.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $70,600.00 - $176,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA logo

About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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