... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Manager
Worcester, MA · Remote
$70K - $80K/yr
Client Success Managers (CSM) will provide a lead role for client project coordination including ... Analyze performance data, draw actionable insights, and present them in client-friendly reports.
Client Success Manager
Worcester, MA · Remote
$70K - $80K/yr
Client Success Managers (CSM) will provide a lead role for client project coordination including ... Analyze performance data, draw actionable insights, and present them in client-friendly reports.
Client Success Manager
New York, NY · On-site
$93K - $105K/yr
About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and ... Partner with internal teams (Sales, Product, Engineering, Styling, Analytics, Operations) to ...
Client Success Manager
New York, NY · On-site
$93K - $105K/yr
About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and ... Partner with internal teams (Sales, Product, Engineering, Styling, Analytics, Operations) to ...
Director Client Success
$111.70K - $145.20K/yr
Director Client Success Leads client success initiatives across a portfolio of accounts, ensuring ... Data analysis skills Environmental & Physical Requirements Office / Sedentary Requirements:
Director Client Success
$111.70K - $145.20K/yr
Director Client Success Leads client success initiatives across a portfolio of accounts, ensuring ... Data analysis skills Environmental & Physical Requirements Office / Sedentary Requirements:
Client Success Manager
Plymouth Meeting, PA · On-site
Client Success Manager - Make a Lasting Impact! Are you passionate about transforming healthcare ... Analyze and organize client change requests, ensuring seamless execution and continuous improvement.
Quick apply
Client Success Manager
Plymouth Meeting, PA · On-site
Client Success Manager - Make a Lasting Impact! Are you passionate about transforming healthcare ... Analyze and organize client change requests, ensuring seamless execution and continuous improvement.
About the role As a Customer Success Analyst (CSA), you will play a key supporting role in helping ... The primary responsibility of this role is to ensure client success, adoption, and value ...
About the role As a Customer Success Analyst (CSA), you will play a key supporting role in helping ... The primary responsibility of this role is to ensure client success, adoption, and value ...
The Associate Client Success Manager will support the Client Success team in ensuring the success ... Analysis: Assist in preparing and presenting regular reports on client status, performance, and ...
The Associate Client Success Manager will support the Client Success team in ensuring the success ... Analysis: Assist in preparing and presenting regular reports on client status, performance, and ...
Client Success Intern
Miami, FL · On-site
About the Role Dorsia is seeking a highly organized, service-minded Client Success Intern to ... Analytical mindset with interest in client engagement signals and retention metrics * Passion for ...
Client Success Intern
Miami, FL · On-site
About the Role Dorsia is seeking a highly organized, service-minded Client Success Intern to ... Analytical mindset with interest in client engagement signals and retention metrics * Passion for ...
Client Success Manager
New York, NY · On-site +1
The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...
Client Success Manager
New York, NY · On-site +1
The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...
Job Title: Client Success Manager Department: Marketing Reports To: VP / Director of Client ... Analyze campaign performance, track key metrics, and provide strategic recommendations * Develop ...
Job Title: Client Success Manager Department: Marketing Reports To: VP / Director of Client ... Analyze campaign performance, track key metrics, and provide strategic recommendations * Develop ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Manager, Client Success
$150K - $195K/yr
Analyze complex data and translate insights into clear recommendations that inform client strategy. Qualifications: * Bachelor's degree required; BS degree strongly preferred. * Minimum of seven ...
Manager, Client Success
$150K - $195K/yr
Analyze complex data and translate insights into clear recommendations that inform client strategy. Qualifications: * Bachelor's degree required; BS degree strongly preferred. * Minimum of seven ...
Client Success Manager
New York, NY · Remote
The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...
Quick apply
Client Success Manager
New York, NY · Remote
The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...
Client Success Coordinator
Nashville, TN · Remote
$17.75 - $23.75/hr
Analyze campaign performance and client feedback to deliver clear, actionable recommendations that ... client success. * Take ownership of account health by anticipating client needs, addressing ...
Quick apply
Client Success Coordinator
Nashville, TN · Remote
$17.75 - $23.75/hr
Analyze campaign performance and client feedback to deliver clear, actionable recommendations that ... client success. * Take ownership of account health by anticipating client needs, addressing ...
Your role will involve analyzing campaign data, crafting compelling performance narratives, and collaborating with cross-functional teams to enhance client success. With a strong understanding of ...
Your role will involve analyzing campaign data, crafting compelling performance narratives, and collaborating with cross-functional teams to enhance client success. With a strong understanding of ...
About the role The Client Success Executive (CSE) is responsible for ensuring clients achieve ... Analytical thinking and problem-solving skills to proactively address client challenges. * Travel ...
About the role The Client Success Executive (CSE) is responsible for ensuring clients achieve ... Analytical thinking and problem-solving skills to proactively address client challenges. * Travel ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Client Success Leader
Atlanta, GA · On-site
... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...
Customer Success Analyst
San Francisco, CA · On-site
The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant ... Success, Account Management, or upper management retail/food industry).- Bachelor's degree in ...
Customer Success Analyst
San Francisco, CA · On-site
The CSM collaborates closely with Client Partners and Account Managers, to analyze merchant ... Success, Account Management, or upper management retail/food industry).- Bachelor's degree in ...
Client Success Analyst information
See salary details
$17.07 - $19.12
8% of jobs
$20.13 is the 25th percentile. Wages below this are outliers.
$19.12 - $21.18
35% of jobs
The median wage is $23.08 / hr.
$21.18 - $23.23
8% of jobs
$23.23 - $25.28
13% of jobs
$25.28 - $27.34
11% of jobs
$27.51 is the 75th percentile. Wages above this are outliers.
$27.34 - $29.39
10% of jobs
$29.39 - $31.45
4% of jobs
$31.45 - $33.50
3% of jobs
$33.50 - $35.56
1% of jobs
$35.56 - $37.61
1% of jobs
$37.61 - $39.66
6% of jobs
$17
$25
$39
How much do client success analyst jobs pay per hour?
As of Jun 2, 2026, the average hourly pay for client success analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?
To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.
How does a Client Success Analyst typically collaborate with other departments to address client needs?
Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.
What is a Client Success Analyst?
A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.
What is the difference between Client Success Analyst vs Customer Support Specialist?
| Aspect | Client Success Analyst | Customer Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM tools | High school diploma or equivalent; some roles prefer certifications in customer service or product knowledge |
| Work Environment | Collaborative, strategic, client-facing roles within SaaS or service companies | Support-focused, troubleshooting, and issue resolution in call centers or online support platforms |
| Employer & Industry Usage | Used in SaaS, tech, and service industries to enhance client retention and satisfaction | Common across retail, telecom, tech, and service sectors for direct customer assistance |
The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.
More about Client Success Analyst jobs
What cities are hiring for Client Success Analyst jobs? Cities with the most Client Success Analyst job openings:
What states have the most Client Success Analyst jobs? States with the most job openings for Client Success Analyst jobs include:
What job categories do people searching Client Success Analyst jobs look for? The top searched job categories for Client Success Analyst jobs are:
Job description
ABOUT THE COMPANY
Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.
Job Description:
The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention.Â
Responsibilities:
Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth.Â
The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.
Recruiting Guidelines:
· 5 Years of Client Success Management experience
· MBA is highly desirable, 4-year college degree required
· Demonstrated the ability to manage a team of at least ten
· Prior experience with tech touch application like Gainsight preferable