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Client Success Analyst Jobs (NOW HIRING)

Logility

Client Success Leader

Atlanta, GA

... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

American Software

Client Success Leader

Atlanta, GA · On-site

... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

ATB Technologies

Client Success Manager

Chesterfield, MO · On-site

$65K - $90K/yr

The Client Success Manager is responsible for building trusted advisor relationships, driving ... Provide clients with relevant reporting, service insights, trend analysis, and recommendations for ...

New Perspective

Client Success Manager

Worcester, MA · Remote

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Analyze performance data, draw actionable insights, and present them in client-friendly reports.

Valve And Meter

Client Success Manager

Indianapolis, IN · On-site +1

$80K/yr

You will collaborate with internal experts across SEO, paid media, analytics, creative, development ... The Client Success Manager is the bridge between client goals, strategy, and execution. You help ...

GoodRx

Manager, Client Success

$113K - $180K/yr

The Manager, Client Success will be responsible for leading a team of Account Managers focused on ... Ability to apply analytics and data to a value proposition * Willingness to think critically and ...

Maven Clinic

Client Success Manager

New York, NY · On-site +1

The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced ... Analytical skills and strategic thinking - able to translate data and client performance into ...

Propio

Client Success Manager

Overland Park, KS · On-site

Provide data-driven insights through reporting and analytics to support client engagement ... success, or customer-facing experience, preferably in a B2B environment managing a large book of ...

Affirm

Client Success Lead

$110K - $172K/yr

Client Success also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes ...

PSST

Client Success Advisor

Middletown, OH · On-site

Support Staff/Client Success Advisor Date Posted: 8/2/2019 Location: Middletown Office Date ... User product analysis * Write PSST application user guides * General PC troubleshooting skills

Harris

Client Success Executive

Carolina, RI · Remote

$70K - $80K/yr

Overview As a Client Success Executive (CSE), you will be a strategic partner and advocate for our ... Analyze client data to identify trends, risks, and opportunities for improvement. * Operational ...

Daily Wire

Client Success Manager

Nashville, TN · On-site

At The Daily Wire, the Client Success Manager (CSM) is responsible for the end-to-end execution and ... Advanced proficiency in Microsoft Excel and PowerPoint, with strong analytical and reporting skills.

Stylitics

Client Success Manager

New York, NY · On-site

$93K - $105K/yr

About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and ... Partner with internal teams (Sales, Product, Engineering, Styling, Analytics, Operations) to ...

Logility

Client Success Leader

Atlanta, GA · On-site

... analytics to automate planning, accelerate cycle times, increase precision, improve operating ... The Client Success Leader is accountable for leading a team who works with existing clients toward ...

WGSN

Client Success Coordinator

New York, NY · Hybrid

$53K - $65K/yr

The role We're looking for a Client Success Coordinator to join our team in North America and ... We're a team of consumer and design trend forecasters, content creators, designers, data analysts ...

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Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client success analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.

How does a Client Success Analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a Client Success Analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

Is being a CSM stressful?

Client Success Analysts often experience stress due to managing client expectations, resolving issues quickly, and maintaining high satisfaction levels. The role requires strong communication skills, problem-solving, and the ability to handle multiple accounts simultaneously, which can contribute to a high-pressure environment.

How much does a CSM earn?

A Client Success Manager (CSM) typically earns between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior CSMs or those in high-demand sectors can earn higher salaries, often supplemented with bonuses and commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Do CSMS make good money?

Client Success Managers (CSMs) or Analysts typically earn competitive salaries that vary by industry, experience, and location. Entry-level roles may start around $50,000 annually, while experienced professionals can earn over $80,000 or more, especially with certifications or specialized skills. Compensation often includes bonuses and benefits aligned with customer success and account management responsibilities.

What are the key skills and qualifications needed to thrive as a Client Success Analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What jobs in the US pay 300,000 a year?

For a Client Success Analyst, earning $300,000 annually is uncommon and typically requires senior-level experience, specialized skills, or leadership roles within large organizations. High-paying roles in related fields may include executive positions, management consultants, or senior sales and business development roles, often requiring advanced certifications and extensive industry experience.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

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Client Success Analyst jobs near you
Client Success Leader

Client Success Leader

Logility

Atlanta, GA

Full-time

Posted 28 days ago

Job description

ABOUT THE COMPANY

Accelerating the digital sustainable supply chain, Logility helps companies seize new opportunities, sense and respond to changing market dynamics, and more profitably manage their complex global businesses. The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence (AI) and advanced analytics to automate planning, accelerate cycle times, increase precision, improve operating performance, break down business silos and deliver greater visibility. Logility’s SaaS-based platform transforms sales and operations planning (SandOP) and integrated business planning (IBP) processes; demand, inventory, and replenishment planning; global sourcing; quality and compliance management; product life cycle management; supply and inventory optimization; manufacturing planning and scheduling; retail merchandise planning, assortment, and allocation. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com.

Job Description:

The Client Success Leader is accountable for leading a team who works with existing clients toward realizing business value from our relationship, services, and solutions ultimately driving solution adoption, business value, and client retention. 

Responsibilities:

Our next Client Success Leader will need to have a passion to help clients while effectively managing the team and programs to achieve enterprise (vs. department) level engagement in their assigned accounts. They will develop growth strategy for each assigned account and conduct regular cadence of client business reviews and measure and report on overall client health metrics. This leader will be accountable for building programs to drive positive referenceability and retention across the install base and manage select clients to ensure retention and growth. They will be responsible for proactively identifying issues, initiate resolutions, and stimulate growth within client base while simultaneously identifying and closing new expansion opportunities within assigned accounts. Collaborating with Marketing on outreach programs will be imperative to drive value and growth. 

The Client Success Leader will need to be an avid and proficient recruiter of talent for his/her organization as well as the company in general. Collaborates with peers and talent team to create and update Job scorecards to align to today’s roles. Effectively interviews candidates and actively on-boards new team members and effectively mentors them to becoming proficient team members.

Recruiting Guidelines:

· 5 Years of Client Success Management experience

· MBA is highly desirable, 4-year college degree required

· Demonstrated the ability to manage a team of at least ten

· Prior experience with tech touch application like Gainsight preferable

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