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Client Success Analyst Jobs (NOW HIRING)

Everseen LTD

Customer Success Analyst

Cincinnati, OH · On-site

The Role TheCustomer Success Analystis a high-impact, customer-facing team member dedicated to ... Partner with client-side champions to establish internal peer-enablement programs. CSM ...

Aon

AVP, Client Success

Wildwood, MO · On-site

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

Redfish Recruiting

Client Success Lead

Client Success Lead Location: Remote Company Overview: Cotribute is a groundbreaking B2B SaaS ... Key Responsibilities: 1. Dashboards, Analytics, and Case Studies * Configure and manage internal ...

iVision Scale LLC

Client Success Executive

Atlanta, GA · On-site

$72K - $98K/yr

Client Success Executive Your Opportunity The Client Success Executive is responsible for working ... Develop and present Executive Business Reviews that deliver business analytics and insights ...

Posted today

Everseen

Customer Success Analyst

Cincinnati, OH · On-site

The Role TheCustomer Success Analystis a high-impact, customer-facing team member dedicated to ... Partner with client-side champions to establish internal peer-enablement programs. CSM ...

DebtBlue LLC

Client Success Manager

Richardson, TX

The Client Success Manager reports to the Director of Fulfillment. Duties amp; Responsibilities ... Analyze, compile, and present call center performance data; ensure accuracy of reporting and ...

Emergicon LLC

Client Success Specialist

Terrell, TX · On-site

$18 - $22/hr

This position prepares reports and presentations for internal and external recipients, providing an analysis of the data preparation. REPORTS TO The Client Success Specialist reports to the Manager ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

  • Medical

  • Retirement

Analyze client usage patterns and feedback to develop tailored action plans for maximizing value from Arcesium solutions * Proactively monitor client success metrics ensuring a high level of client ...

Dow Jones & Company, Inc.

Director, Client Success

Manhattan, NY · On-site

$160 - $200/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Success Group is a team of post‑sale leaders responsible for ensuring the successful ... Strong analytical mindset, with the ability to assess program performance, identify optimization ...

Aon

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

NFP

AVP, Client Success

Ballwin, MO · On-site

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

NFP Corp

AVP, Client Success

Chesterfield, MO

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

Carenet Health

Director, Client Success

San Antonio, TX · On-site

We are hiring for a Director, Client Success , who will lead a portfolio of enterprise clients and ... Strong analytical and strategic planning capabilities. * Ability to travel up to 50% as needed to ...

New

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

The AVP, Client Success - Pharmacy Benefits is a pivotal leadership role sitting at the ... Partner with Product, Clinical Analytics, and other internal teams to create solutions for ...

Carenet Health

Director, Client Success

San Antonio, TX · On-site

We are hiring for a Director, Client Success , who will lead a portfolio of enterprise clients and ... Strong analytical and strategic planning capabilities. * Ability to travel up to 50% as needed to ...

Posted today

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Client Success Analyst information

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How much do client success analyst jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for client success analyst in the United States is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $28.85 per hour, depending on experience, location, and employer.

How does a client success analyst typically collaborate with other departments to address client needs?

Client Success Analysts frequently work cross-functionally, partnering with teams such as Sales, Product, and Support to ensure client satisfaction. They often act as the main point of contact for client feedback, relaying concerns or feature requests to the appropriate internal teams. This collaboration helps drive process improvements, resolve issues efficiently, and ensures the client's voice is heard throughout the organization. Effective communication and relationship-building skills are essential for success in this role.

What is a client success analyst?

A Client Success Analyst is a professional who ensures that clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, troubleshooting issues, and identifying opportunities for clients to maximize value. Their responsibilities often include onboarding new clients, analyzing client data to track satisfaction and success, and collaborating with internal teams to resolve client concerns. Ultimately, they help foster long-term client relationships and drive customer retention.

What are the key skills and qualifications needed to thrive as a client success analyst, and why are they important?

To thrive as a Client Success Analyst, you need strong analytical abilities, customer relationship management skills, and a bachelor’s degree in business, marketing, or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and project management systems is typically required. Excellent communication, problem-solving, and adaptability are crucial soft skills for building trust and proactively addressing client needs. These qualifications enable analysts to deliver value, foster long-term client satisfaction, and drive business growth.

What is the difference between Client Success Analyst vs Customer Support Specialist?

AspectClient Success AnalystCustomer Support Specialist
Required CredentialsBachelor's degree often in business, marketing, or related fields; certifications in customer success or CRM toolsHigh school diploma or equivalent; some roles prefer certifications in customer service or product knowledge
Work EnvironmentCollaborative, strategic, client-facing roles within SaaS or service companiesSupport-focused, troubleshooting, and issue resolution in call centers or online support platforms
Employer & Industry UsageUsed in SaaS, tech, and service industries to enhance client retention and satisfactionCommon across retail, telecom, tech, and service sectors for direct customer assistance

The main difference is that a Client Success Analyst focuses on proactive engagement, retention, and strategic account management, while a Customer Support Specialist handles reactive issue resolution and technical support. Both roles require strong communication skills, but the Client Success Analyst typically works more strategically to ensure long-term client success.

More about Client Success Analyst jobs
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Client Success Analyst jobs near you
Infographic showing various Client Success Analyst job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $53,249 per year, or $25.6 per hour.

Client Success Senior Data Analyst (Pittsburgh Office)

Triple LLC

Pittsburgh, PA • On-site

$83K - $105K/yr

Full-time

Re-posted 22 days ago

Job description

Description:

About Triple
triple (www.tripleup.com) is an innovative platform supporting card-linked offers (CLO) that puts
money directly into the pockets of consumers. The market is large ($15B) and rapidly growing
(20% per year). With our innovative insights, robust platform, and predictive capabilities, we’re
well positioned to grow and make a big impact on the industry.


Join a talented, fast-paced team as we build software that changes the way people find
products and services and rewards them for their purchases. We strive to provide great
experiences to consumers, advertisers, and publishers and deliver real value to all our
stakeholders.


We are seeking a highly skilled Client Success Data Analyst to join our team. The ideal
candidate brings several years of experience analyzing transactions and performance data
within fintech, payments or digital rewards environments. This role partners closely with the
Client Success Manager, Product and cross-functional teams to translate complex Card-Linked
Offer (CLO) data into clear, client-ready insights, dashboards and performance narratives that
drive client satisfaction, retention and program health.


Key Responsibilities:

  • Hybrid work - Ability to work 3 days per week in our great Pittsburgh, PA office space in
    East Liberty and 2 days per week remotely.
  • Own end-to-end client performance analytics for Card-Linked Offer (CLO) programs,
    ensuring accuracy, consistency, and insight quality.
  • Lead QBR and executive-level reporting, including dashboards, scorecards and
    performance narratives tailored to clients goals.
  • Translate complex transaction-level data into clear insights, trends, and actionable
    recommendations for clients.
  • Respond to and manage ad-hoc client data requests with speed, accuracy and context.
    Develop, maintain, and standardize client-facing dashboards and recurring reports.
  • Support Client Success Manager with data story telling and insights.
  • Collaborate with Product, Engineering and Operations to aid in client dashboard needs.


Requirements:
  • Bachelor's degree in Information Systems, Analytics or Communications.
  • 2-3 years of experience in data analytics, client success analytics.
  • Proven ability to own client-facing reporting.
  • Experience working with data pipelines and data warehouses.
  • Exceptional attention to detail with strong sense of data integrity.

Skills

  • Proficiency in SQL for querying, validating, and analyzing large transactional datasets
  • Advanced skills in Excel/Google Sheets Experience with BI & visualization tools (Tableau, Power BI)
  • Ability to translate complex raw data into actionable insights, trends, and performance drivers.

What we offer:

  • Competitive salary + great benefits.
  • Passionate, driven team members.
  • Opportunity to own equity in this innovative product.
  • Dog-friendly workspace.
  • Subsidized lunches and parking