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Client Services Representative Jobs (NOW HIRING)

NVA

Client Services Representative

Mansfield Center, CT · On-site

$16.25 - $22.25/hr

Client Service Representative (CSR) East Brook Animal Hospital Full-Time Veterinary Receptionist / Client Service Representative Are you an experienced customer service professional who loves animals ...

VerifiedFirst

Client Services Representative

$15 - $17/hr

Client Services Representative Status: Full-Time FLSA Code: Non-Exempt About Us: Verified First is a booming tech company on a mission to deliver cutting-edge technology transforming how ...

NVA

Client Services Representative

Sioux Falls, SD

$16 - $21.75/hr

Client Services Representative About Heather Ridge Pet Hospital Heather Ridge Pet Hospital is a full-service companion animal hospital dedicated to compassionate care for pets and exceptional service ...

NVA

Client Services Representative

Sioux Falls, SD · On-site

$16 - $21.75/hr

Client Services Representative About Heather Ridge Pet Hospital Heather Ridge Pet Hospital is a full-service companion animal hospital dedicated to compassionate care for pets and exceptional service ...

Saks Global

Client Services Representative

Manhattan, NY

$19.61 - $24.51/hr

Client Services Representative Salary Range $19.61 - $24.51* WHO WE ARE: A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its ...

NVA

Client Services Representative

Naples, FL · On-site

$15 - $20.50/hr

Client Service Representative Animal Oasis Veterinary Hospital 2700 Immokalee Rd, Suite 16, Naples, FL 34110 Join a Supportive Veterinary Team Focused on Exceptional Client Care Animal Oasis ...

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How much do client services representative jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for client services representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Client Services Representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are some common challenges faced by Client Services Representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as a Client Services Representative, and why are they important?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What job makes $10,000 a month without a degree?

A Client Services Representative typically does not earn $10,000 a month without significant experience or advanced skills. High earnings in this role usually require strong communication, sales ability, and industry knowledge, but such income levels are uncommon without specialized training or a high-volume client base. Most roles with this income level are in sales, entrepreneurship, or specialized consulting that may not require a degree but do demand expertise and proven performance.
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Client Services Representative jobs near you
Client Services Representative

Client Services Representative

NVA

Mansfield Center, CT • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Job Description
Client Service Representative (CSR)
East Brook Animal Hospital
Full-Time Veterinary Receptionist / Client Service Representative
Are you an experienced customer service professional who loves animals and enjoys building relationships with people? Join the team at East Brook Animal Hospital as a Veterinary Client Service Representative (CSR)!
We're looking for a friendly, organized, and compassionate individual who thrives in a fast-paced environment and enjoys helping both pets and the people who love them. As the first and last point of contact for our clients, you'll play an important role in creating a welcoming, supportive experience for every visit.
If you enjoy teamwork, communication, and making a difference every day, we'd love to meet you.
What You'll Do
  • Greet clients and patients with warmth and professionalism
  • Answer phones, schedule appointments, and manage client communication
  • Educate clients on vaccines, wellness care, and hospital services
  • Process medical records, notes, and client information accurately
  • Support veterinarians and technicians through effective communication
  • Handle multiple tasks while maintaining a calm and positive attitude
  • Provide compassionate support during emotionally sensitive situations

What We're Looking For
Preferred Qualifications
  • 1 or more years of veterinary receptionist, veterinary assistant, or animal care experience
  • Knowledge of veterinary terminology, vaccines, and wellness services
  • Experience working in a veterinary hospital or animal-related field

Required Skills
  • Strong customer service and communication skills
  • Comfortable using computers and navigating multiple software systems
  • Ability to multitask and stay organized in a busy environment
  • Positive attitude and strong teamwork mentality
  • Ability to handle challenging conversations with empathy and professionalism

Physical Requirements
This role can be physically active and may include:
  • Standing, walking, bending, and lifting throughout the day
  • Navigating stairs regularly
  • Lifting and carrying up to 50 pounds when needed

Schedule
  • Full-time opportunity
  • 4-5 day work week
  • Flexible scheduling based on hospital needs
  • Saturday availability required

Benefits
Full-time team members are eligible for:
  • Medical, dental, and additional benefit options
  • Paid vacation
  • Generous employee pet discounts on services, medications, and food
  • Supportive team environment with opportunities to learn and grow

Why East Brook Animal Hospital?
At East Brook Animal Hospital, we believe great client care starts with a strong, supportive team culture. We work together to provide compassionate care for pets while creating a welcoming environment for our clients and coworkers alike.
If you're passionate about animals, client service, and being part of a collaborative veterinary team, apply today!
East Brook Animal Hospital is an Equal Opportunity Employer and values diversity in the workplace.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.
At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position
If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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