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Client Services Representative Jobs in Wisconsin

Kaman & Cusimano LLC

Client Services Representative

Milwaukee, WI · On-site

$15.75 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The client services representative interacts with clients, as well as attorneys and staff within the Firm. Extremely competitive benefits package, including health insurance, dental, vision ...

Arvato

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

Bertelsmann

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

Bertelsmann-Jobs

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

New

arvato Bertelsmann

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

New

Bertelsmann

Client Services Representative

Kenosha, WI · On-site

$15.50 - $21/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

New

Bertelsmann

Client Services Representative

Pleasant Prairie, WI · On-site

$15.25 - $20.75/hr

  • Retirement

  • PTO

The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules ...

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Client Services Representative information

See Wisconsin salary details

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How much do client services representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client services representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What is the role of a client services representative?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What are popular job titles related to Client Services Representative jobs in WI?

For Client Services Representative jobs in WI, the most frequently searched job titles are:

Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Client Services Representative

Kaman & Cusimano LLC

Milwaukee, WI • On-site

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Job description

Description:

Established community association (condo/HOA law) firm that offers a tremendous opportunity for long term advancement and professional development opportunities is excited to add a client services representative to our dynamic and engaging Wisconsin office that offers a tremendous opportunity to begin or continue a career in the legal field, with long term advancement and professional development opportunities. The client services representative interacts with clients, as well as attorneys and staff within the Firm. Extremely competitive benefits package, including health insurance, dental, vision, disability, and 401(k) plan.


Position Description:

Answering correspondence, deliveries, and phone calls

Format, revise, and finalize correspondence

Practice management software data entry and management

Timely and effectively manage calendar for multiple people

Help with the preparation of documents using Microsoft Office Suite

Attend and help administer client seminars

Assist with Firm event planning

Assist with team projects


Requirements:

Optimum Skills:

Must contain excellent skills in Microsoft Word, including the ability to create an automatic outline, print mailing labels, and insert/format multiple columns

Excellent personal skills

Must be available weekdays between 8:00am - 5:00pm for in-office work. An occasional week night or weekend may be required.

Prior work experience required - must demonstrate dedication and hard work

Most recent cumulative grade point average must be 3.0 or higher

High school diploma required

Excellent verbal and written communication skills required


Ability to work high volume under pressure while still demonstrating excellent personal skills