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Client Services Representative Jobs in Wisconsin

Jewelers Mutual Group

Client Service Representative

Neenah, WI · On-site

$16.50 - $22.50/hr

Summary The Client Service Representative (CSR) is responsible for facilitating renewals, providing ... services, and customer experience. Our mission is to be the industry's most trusted advisor by ...

Jewelers Mutual Group

Client Service Representative

Neenah, WI · On-site

$16.50 - $22.50/hr

Summary The Client Service Representative (CSR) is responsible for facilitating renewals, providing ... services, and customer experience. Our mission is to be the industry's most trusted advisor by ...

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See Wisconsin salary details

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How much do client services representative jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for client services representative in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

A Client Services Representative role involves communication, problem-solving, and attention to detail, which can suit overthinkers who enjoy analyzing situations and providing solutions. This job often requires strong interpersonal skills, patience, and the ability to manage multiple tasks efficiently. It can be well-suited for individuals who prefer structured environments and clear procedures.

What does a Client Services Representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What is the role of a client service representative?

A client service representative is responsible for assisting customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication skills, customer management software, and problem-solving abilities to ensure customer satisfaction and maintain positive relationships.

How can I make 2000 a week working from home?

A Client Services Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing income may also involve taking on additional shifts, gaining certifications, or working for companies that offer performance-based bonuses or commissions.

What are some common challenges faced by Client Services Representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as a Client Services Representative, and why are they important?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What jobs pay 4000 a week without a degree?

A Client Services Representative typically earns less than $4,000 weekly, but some high-paying sales roles, such as real estate brokers or insurance agents, can reach or exceed that amount with commissions. These positions often require strong communication skills, sales experience, and sometimes licensing or certifications, but they do not always require a college degree.
What are popular job titles related to Client Services Representative jobs in WI? For Client Services Representative jobs in WI, the most frequently searched job titles are:
Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Wisconsin as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.
Client Service Representative

Client Service Representative

Jewelers Mutual Insurance Company

Neenah, WI

$16.50 - $22.50/hr

Full-time

Retirement, PTO

Posted 14 days ago

Job description

Summary
The Client Service Representative (CSR) is responsible for facilitating renewals, providing support to specific producers, and addressing daily client inquiries and issues. The position involves account support for Property & Casualty accounts and might also include support for Specialty business. This role requires a licensed individual, with industry designations preferred (CISR, CIC, or similar).
Why Jewelers Mutual
Since 1913 we’ve been committed to supporting the Jewelry industry and putting customers at the center of everything we do. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity. Guided by our core values of Agility, Accountability, and Relevancy, we lead through innovation.
As a technology focused organization, we embrace cutting-edge tools and data-driven insights to continuously improve our products, services, and customer experience. Our mission is to be the industry’s most trusted advisor by investing in our people, adopting new technologies, and striving for excellence.
We’re dedicated to fostering growth through collaboration, powered by bold thinking, teamwork, and the passion of our people.
What You'll Be Doing

  • Renewal Process Support: Assist in the renewal application processes for Specialty insurance products such as Jewelers Block and Pawn. This includes collecting and verifying information, coordinating quotes, and ensuring timely delivery of policy documents.
  • Producer Support: Provide assistance to specific 1099 producers as needed, supporting their client service and sales activities. Collaborate with producers to understand client needs and preferences, offering support in meeting client expectations
  • Versatility: Depending on skill set and training, support multiple producers and types of business. Opportunities for learning and growth within the insurance industry will be provided.
  • Documentation and Tracking: Ensure accurate documentation and tracking of policies, endorsements, and client communications in agency management systems.
  • Process Improvement: Identify opportunities for process improvement and contribute ideas to enhance operational efficiency and client service delivery.
  • Confidentiality: Maintain strict confidentiality in handling client information and adhere to all privacy regulations and protocols.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications

  • High school diploma or equivalent; additional education or certification in insurance or related fields is a plus.
  • 2+ years experience in insurance client service, support, or related roles preferred
  • Active Property & Casualty insurance license required
  • Industry designation preferred, such as CISR (Certified Insurance Service Representative) and/or CIC (Certified Insurance Counselor) preferred
  • Strong communication and interpersonal skills
  • Ability to work collaboratively with producers and other team members
  • Proficiency in using computer systems and office software
  • Detail-oriented with excellent organizational and time management

What We Offer You

  • Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
  • Great Place to Work® Certified: Join a team recognized for an environment of innovation and growth.
  • Collaborative Culture: Work alongside talented, passionate peers who value ownership and continuous learning.
  • Competitive Compensation & Benefits: Includes performance bonuses, generous paid time off, and a top-tier retirement program with 401(k) matching and additional company contributions.

Accessibility and Accommodations
We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com

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