ZipRecruiter

Log In

1

Client Services Representative Jobs Near Me

Hibu

Client Services Representative

Columbus, OH · Hybrid

$18.70/hr

Job Requirements A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products. A representative provides accurate information ...

KDC One Knowlton

Client Services Representative

Groveport, OH · On-site

$15.50 - $21/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdcone

Client Services Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdcone

Client Services Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdcone

Client Services Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdcone

Client Services Representative

Groveport, OH

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdcone

Client Services Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

KDC One Knowlton

Client Services Representative

Groveport, OH · On-site

$15.25 - $20.50/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

kdc/one

Client Services Representative

Groveport, OH · On-site

$15.50 - $21/hr

Client Services Representative Kdc/one Groveport Groveport, Ohio, Beauty & Personal Care Manufacturing We're looking for a Client Services Representative who thrives on solving problems, building ...

Lawrence Law Office

Client Services Director

Columbus, OH · On-site

$20 - $22/hr

As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients. In this position, you will be responsible for providing administrative support to our sales ...

Lawrence Law Office

Client Services Director

Columbus, OH · On-site

$20 - $22/hr

As a Client Services Director, you will play a crucial role in obtaining and retaining satisfied clients. In this position, you will be responsible for providing administrative support to our sales ...

CFS

Member Services Representative

Heath, OH

$30 - $32K/hr

Member Services Representative (Teller) Client in the financial services industry is seeking a Member Services Representative to assist with processing transactions, handling cash, and supporting ...

Amicis Global

Client Service Representative

Columbus, OH · On-site

$15.50 - $21/hr

Client Service Representative Location: Columbus, OH Duration: 12 Months Preference for 1 of the ... Functional support areas include Brokerage Cash Management products and services, Brokerage Online ...

next page

Showing results 1-20

All JobsClient Services Representative JobsClient Services Representative Jobs Near Me

Client Services Representative information

See salary details

$9

$18

$26

How much do client services representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for client services representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Client Services Representative jobs?

Cities with the most Client Services Representative job openings:

What states have the most Client Services Representative jobs?

States with the most job openings for Client Services Representative jobs include:

Who are the top companies hiring for Client Services Representative jobs?

The top 10 employers for Client Services Representative jobs are:

Client Services Representative jobs near you
A map of the United States highlighting the number of Client Services Representative job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Client Services Representative job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Client Services Representative

Hibu

Columbus, OH • Hybrid

$18.70/hr

Full-time

Re-posted 12 days ago

Hibu rating

7.8

Company rating: 7.8 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

14th of 50 rated marketing agency

Job description

Job Requirements

A Client Services Representative researches and resolves issues and concerns for clients and Sales related to all Hibu products.  A representative provides accurate information regarding company products and processes, partners with clients and Sales to resolve claims, and works to retain clients by reselling product value when appropriate.

A Client Services Representative is responsible for answering calls from Client’s and Sales regarding any billing-related concerns the Hibu Support team is unauthorized to handle. A representative processes credit cards and ACH payments made during phone calls or as part of claim resolution. A representative must ensure all clients’ account information is accurate and updated when necessary. Clients’ information is vital as it directly impacts clients’ billing and financial reporting.

Additionally, a Client Services Representative may handle special projects or additional tasks as assigned by management.

Compensation for this role starts at $18.70 per hour

Primary Responsibilities:

  • Handle appropriate calls as one-call resolutions to increase client satisfaction.
  • Must be knowledgeable of Hibu processes and policies.
  • Handle incoming phone calls from clients, other departments, and sales, regarding claims, payments, or other general inquiries. Must maintain department service level expectations.
  • Conducts a thorough investigation into every claim concern.
  • Process advance payment deposits and customer payments via credit card transactions and ACH transactions.
  • Research clients’ billing issues and take any specific action required as well as ascertain why the problem occurred.
  • Resolve inquiries in a timely manner, adhering to department specific standards.
  • Initiate refund requests for clients due to overpayments, credit adjustments, or misapplication of payments. May handle refund requests from other departments.
  • Must get appropriate approvals following the Client Services Authority Levels.
  • Handles miscellaneous duties as required.

Competencies / Critical Skills:

  • Knowledgeable of Hibu processes and policies.
  • Strong communication skills, both written and verbal.
  • Ability to work independently and multi-task.
  • Strong resolution & negotiation skills.
  • Excellent organizational skills and must be detail oriented.
  • Client for Life mentality - must be able to balance client satisfaction vs. company revenue impacts.

Experience, Qualifications, Technical Requirements, Education:

  • Minimum of 2 years’ billing and/or client facing experience preferred.
  • Microsoft (Excel, Word, Outlook).
  • Strong communication skills, verbal and written.
  • Strong analytical skills.
  • Ability to prioritize without direct supervision.
  • Excellent customer service skills.

 Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.

Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address applicationaccomodation@hibu.com : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

IND10

#LI-CK1

#LI-HYBRID


What Hibu employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply