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Client Services Representative Jobs in Minnesota

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Client Services Representative information

See Minnesota salary details

$9

$18

$26

How much do client services representative jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for client services representative in Minnesota is $18.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.48 per hour, depending on experience, location, and employer.

What's a good job for overthinkers?

A Client Services Representative role involves communication, problem-solving, and attention to detail, which can suit overthinkers who enjoy analyzing situations and providing solutions. This job often requires strong interpersonal skills, patience, and the ability to manage multiple tasks efficiently. It can be well-suited for individuals who prefer structured environments and clear procedures.

What does a Client Services Representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What is the role of a client service representative?

A client service representative is responsible for assisting customers by addressing inquiries, resolving issues, and providing information about products or services. They often use communication skills, customer management software, and problem-solving abilities to ensure customer satisfaction and maintain positive relationships.

How can I make 2000 a week working from home?

A Client Services Representative can potentially earn $2,000 a week by working full-time, handling high-volume customer inquiries, and developing specialized skills such as CRM software proficiency. Increasing income may also involve taking on additional shifts, gaining certifications, or working for companies that offer performance-based bonuses or commissions.

What are some common challenges faced by Client Services Representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What are the key skills and qualifications needed to thrive as a Client Services Representative, and why are they important?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What jobs pay 4000 a week without a degree?

A Client Services Representative typically earns less than $4,000 weekly, but some high-paying sales roles, such as real estate brokers or insurance agents, can reach or exceed that amount with commissions. These positions often require strong communication skills, sales experience, and sometimes licensing or certifications, but they do not always require a college degree.
What are popular job titles related to Client Services Representative jobs in MN? For Client Services Representative jobs in MN, the most frequently searched job titles are:
Infographic showing various Client Services Representative job openings in Minnesota as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, and 6% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $38,293 per year, or $18.4 per hour.

Client Services Representative - Full-Time

Animal Humane Society

Saint Paul, MN

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Animal Humane Society rating

6.8

Company rating: 6.8 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

400th of 759 rated non-profit organizations


Job description

Description
Are you passionate about community support and providing exceptional service? Become a vital part of our compassionate and community-focused veterinary clinic team, as a Client Services Representative. In this role, you’ll be the first point of contact for pet owners—helping schedule appointments, manage communications, and ensure a smooth experience from check-in to checkout.
Our clinics are committed to delivering high-quality veterinary care at affordable rates, with additional discounts available based on income. If you’re looking for a meaningful role where you can make a difference in the lives of pets and their people, we’d love to meet you!

Benefits:
  • Health, dental, and vision insurance
  • 401k retirement plan with 4% company match
  • 15 days of Paid Time Off in your first year + Paid and Floating Holidays
  • Work-life balance
Schedule: Full-Time, 40 hours/week
Four 10-hour shifts per week between Monday and Friday (no weekends)
Shift time is 7:00am - 5:30pm primarily at St. Paul clinic; occasionally at Golden Valley clinic
Schedule to be determined based on current need/candidate availability
Job Summary: The Client Services Representative is responsible for the daily coordination and scheduling of Pet Clinic Spay/Neuter, Wellness, Dental, and Specialty surgery appointments.
Here's what you'd be doing:
Client Services:
  • Greet clients and maintain a professional and welcoming environment.
  • Answer incoming phone calls and make outgoing calls to return voice messages.
  • Respond to email inquiries regarding services.
  • Schedule clients for services.
  • Prepare and ensure proper paperwork and consent forms are completed prior to services.
  • Collect payment from clients.
  • Email invoices, receipts, and records as needed.
  • Make reminder, follow up, and no-show calls for services.
  • Escalate complex client questions and concerns as appropriate.
Communication and Culture:
  • Communicate in a positive and professional manner with customers, other employees, and volunteers.
  • Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all.
Technology:
  • Accurately enter and maintain client files and required information in Evet.
  • Manage and view work schedule in Makeshift.
  • Clock in and out of shifts using Paycor.
  • Monitor AHS email and other messaging software.
Other duties as assigned.
Additional Information:
Schedule and Attendance:
  • Required to be on time to scheduled shifts during operational hours which may include evenings, weekends, and holidays.
  • Attend and participate in regular team meetings and one-on-one meetings with direct leader.
  • May be required to work at a different site based on department needs.
  • May be required to attend occasional off-site meetings and events.
Work Environment:
  • Primarily desk based.
  • Exposure to unpleasant odors, chemicals, and noises, including barking.
Requirements
Experience:
  • 2+ years of customer service experience required.
  • Experience scheduling appointments and/or serving at a reception desk preferred.
Skills:
  • Excellent customer service and communication skills.
  • Strong administrative and process management skills.
  • Strong multi-tasking and problem-solving skills.
  • Proficient with computers, specifically a working knowledge of Microsoft products.
Physical Demands:
  • Prolonged sitting at a desk.
  • Must be able to lift and carry up to 10 lbs.
Emotional Demands:
  • Must be comfortable with the emotional aspect of work in the veterinary field, including the use of humane euthanasia.
Transportation:
  • Reliable transportation required.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits
About AHS
Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota.
As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere.
Why Work Here
  • Make a difference in the lives of animals and people
  • Join a team of coworkers who love animals as much as you do
  • Work-life balance
  • Unique animal adoption benefits and discounts on veterinary care and pet supplies
  • Health insurance coverage for full-time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance; critical illness insurance; hospital indemnity insurance; employee- paid supplemental life; employee-paid accidental death amp; dismemberment; and long-term disability insurance.
  • Employer-paid benefits for full-time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability.
  • Support for student loans: we are a Public Service Loan Forgiveness qualified employer
  • Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year
  • 401(K) for part-time and full-time staff
  • Nine paid holidays for full-time staff
  • Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)
  • Paid Time Off for part-time and full-time staff (amount is based on hours worked and FTE status)
  • Paid parent leave for full-time staff
Our Organizational Commitment to Diversity, Equity and Inclusion:
As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.
At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota and ultimately have a positive impact on animals in our care.

What Animal Humane Society employees say

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