The Client Services Representative is responsible for the daily coordination and scheduling of Pet Clinic Spay/Neuter, Wellness, Dental, and Specialty surgery appointments. Here's what you'd be doing
The Client Services Representative is responsible for the daily coordination and scheduling of Pet Clinic Spay/Neuter, Wellness, Dental, and Specialty surgery appointments. Here's what you'd be doing
Full-time Senior Client Services Representative
Hopkins, MN · On-site
$60K - $90K/yr
Senior Client Services Representative. Reports to: Director of Client Services. COMPENSATION & BENEFITS: * PTO package, including vacation and holidays. * Medical, Dental, Employer-paid Life ...
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Full-time Senior Client Services Representative
Hopkins, MN · On-site
$60K - $90K/yr
Senior Client Services Representative. Reports to: Director of Client Services. COMPENSATION & BENEFITS: * PTO package, including vacation and holidays. * Medical, Dental, Employer-paid Life ...
Client Services Representative (CSR)
$16 - $21.50/hr
The Client Services Position is an external position for a long-term care pharmacy providing ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Client Services Representative (CSR)
$16 - $21.50/hr
The Client Services Position is an external position for a long-term care pharmacy providing ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Client Services Representative (CSR)
Duluth, MN · On-site
$55K - $65K/yr
The Client Services Position is an external position for a long-term care pharmacy providing ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
Client Services Representative (CSR)
Duluth, MN · On-site
$55K - $65K/yr
The Client Services Position is an external position for a long-term care pharmacy providing ... The requirements listed below are representative of the knowledge, skill, and/or ability required.
MCS Client Services Supervisor
Eagan, MN · On-site
You'll supervise a team of Client Service Representatives and/or related support employees, providing day-to-day direction, performance feedback, and ongoing communication to help the team meet ...
MCS Client Services Supervisor
Eagan, MN · On-site
You'll supervise a team of Client Service Representatives and/or related support employees, providing day-to-day direction, performance feedback, and ongoing communication to help the team meet ...
You'll supervise a team of Client Service Representatives and/or related support employees, providing day-to-day direction, performance feedback, and ongoing communication to help the team meet ...
You'll supervise a team of Client Service Representatives and/or related support employees, providing day-to-day direction, performance feedback, and ongoing communication to help the team meet ...
Client Service Representative
Hopkins, MN · On-site
$45K - $60K/yr
Client Service Representative. Reports to ... Director of Client Services. COMPENSATION & BENEFITS: * PTO package, including vacation and ...
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Client Service Representative
Hopkins, MN · On-site
$45K - $60K/yr
Client Service Representative. Reports to ... Director of Client Services. COMPENSATION & BENEFITS: * PTO package, including vacation and ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Through providing personalized benefits solutions, you'll be the architect of your client ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Through providing personalized benefits solutions, you'll be the architect of your client ...
We are helping teams find qualified candidates the chance to enter financial services on a ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
We are helping teams find qualified candidates the chance to enter financial services on a ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
Qualified candidates are wanted for the chance to enter financial services on a part-time basis ... Cultivate client bonds that stand the test of time. Ride the crest of industry trends, fortifying ...
Work From Home - Client Services Representative
Lakeville, MN · On-site +1
$16.50 - $22.50/hr
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Work From Home - Client Services Representative
Lakeville, MN · On-site +1
$16.50 - $22.50/hr
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Work From Home - Client Services Representative
Lakeville, MN · On-site +1
$16.50 - $22.50/hr
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Work From Home - Client Services Representative
Lakeville, MN · On-site +1
$16.50 - $22.50/hr
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Work From Home - Client Services Representative
Rochester, MN · On-site +1
$16.25 - $22/hr
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Work From Home - Client Services Representative
Rochester, MN · On-site +1
$16.25 - $22/hr
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Work From Home - Client Services Representative
Rochester, MN · On-site +1
$16.25 - $22/hr
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Work From Home - Client Services Representative
Rochester, MN · On-site +1
$16.25 - $22/hr
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related administrative tasks (like note taking, appointment setting, etc.) as needed. Incentives include ...
Director, Client Services
Minneapolis, MN · On-site +1
As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...
Director, Client Services
Minneapolis, MN · On-site +1
As Director, Client Services, you will lead strategic client relationships and oversee the delivery of loyalty programs that drive customer engagement and grow enterprise value. This role combines ...
Client Services Coordinator (Entry-Level)
Faribault, MN · On-site
$40K - $50K/yr
Account Manager, Customer Service Representative, Client Relationship Specialist, Business Development Specialist, Sales Coordinator, Sales Associate, Retail Sales, Sales Representative, Marketing ...
Client Services Coordinator (Entry-Level)
Faribault, MN · On-site
$40K - $50K/yr
Account Manager, Customer Service Representative, Client Relationship Specialist, Business Development Specialist, Sales Coordinator, Sales Associate, Retail Sales, Sales Representative, Marketing ...
Client Services Coordinator (Entry-Level)
Faribault, MN · On-site
$40K - $50K/yr
Account Manager, Customer Service Representative, Client Relationship Specialist, Business Development Specialist, Sales Coordinator, Sales Associate, Retail Sales, Sales Representative, Marketing ...
Client Services Coordinator (Entry-Level)
Faribault, MN · On-site
$40K - $50K/yr
Account Manager, Customer Service Representative, Client Relationship Specialist, Business Development Specialist, Sales Coordinator, Sales Associate, Retail Sales, Sales Representative, Marketing ...
Client Services Team Lead
Minneapolis, MN · On-site
$70K - $85K/yr
PRIMARY FUNCTION The Client Services Team Leader is responsible for overseeing the daily operations ... While this accurately represents the current primary duties of the role, functions may be adapted ...
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Client Services Team Lead
Minneapolis, MN · On-site
$70K - $85K/yr
PRIMARY FUNCTION The Client Services Team Leader is responsible for overseeing the daily operations ... While this accurately represents the current primary duties of the role, functions may be adapted ...
Client Services Team Lead
$70K - $85K/yr
PRIMARY FUNCTION The Client Services Team Leader is responsible for overseeing the daily operations ... While this accurately represents the current primary duties of the role, functions may be adapted ...
Client Services Team Lead
$70K - $85K/yr
PRIMARY FUNCTION The Client Services Team Leader is responsible for overseeing the daily operations ... While this accurately represents the current primary duties of the role, functions may be adapted ...
Client Services Representative information
See Minnesota salary details
$9.65 - $11.17
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$9
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$26
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$18/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
Animal Humane Society rating
6.8
Based on 27 frontline employees who took The Breakroom Quiz
400th of 759 rated non-profit organizations
Job description
Are you passionate about community support and providing exceptional service? Become a vital part of our compassionate and community-focused veterinary clinic team, as a Client Services Representative. In this role, you’ll be the first point of contact for pet owners—helping schedule appointments, manage communications, and ensure a smooth experience from check-in to checkout.
Benefits:
- Health, dental, and vision insurance
- 401k retirement plan with 4% company match
- 15 days of Paid Time Off in your first year + Paid and Floating Holidays
- Work-life balance
Shift time is 7:00am - 5:30pm primarily at St. Paul clinic; occasionally at Golden Valley clinic
Schedule to be determined based on current need/candidate availability
Job Summary: The Client Services Representative is responsible for the daily coordination and scheduling of Pet Clinic Spay/Neuter, Wellness, Dental, and Specialty surgery appointments.
Here's what you'd be doing:
Client Services:
- Greet clients and maintain a professional and welcoming environment.
- Answer incoming phone calls and make outgoing calls to return voice messages.
- Respond to email inquiries regarding services.
- Schedule clients for services.
- Prepare and ensure proper paperwork and consent forms are completed prior to services.
- Collect payment from clients.
- Email invoices, receipts, and records as needed.
- Make reminder, follow up, and no-show calls for services.
- Escalate complex client questions and concerns as appropriate.
- Communicate in a positive and professional manner with customers, other employees, and volunteers.
- Promote a culture of diversity, equity, and inclusion to make AHS a welcoming environment for all.
- Accurately enter and maintain client files and required information in Evet.
- Manage and view work schedule in Makeshift.
- Clock in and out of shifts using Paycor.
- Monitor AHS email and other messaging software.
Additional Information:
Schedule and Attendance:
- Required to be on time to scheduled shifts during operational hours which may include evenings, weekends, and holidays.
- Attend and participate in regular team meetings and one-on-one meetings with direct leader.
- May be required to work at a different site based on department needs.
- May be required to attend occasional off-site meetings and events.
- Primarily desk based.
- Exposure to unpleasant odors, chemicals, and noises, including barking.
Experience:
- 2+ years of customer service experience required.
- Experience scheduling appointments and/or serving at a reception desk preferred.
- Excellent customer service and communication skills.
- Strong administrative and process management skills.
- Strong multi-tasking and problem-solving skills.
- Proficient with computers, specifically a working knowledge of Microsoft products.
- Prolonged sitting at a desk.
- Must be able to lift and carry up to 10 lbs.
- Must be comfortable with the emotional aspect of work in the veterinary field, including the use of humane euthanasia.
- Reliable transportation required.
Benefits
About AHS
Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota.
As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere.
Why Work Here
- Make a difference in the lives of animals and people
- Join a team of coworkers who love animals as much as you do
- Work-life balance
- Unique animal adoption benefits and discounts on veterinary care and pet supplies
- Health insurance coverage for full-time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance; critical illness insurance; hospital indemnity insurance; employee- paid supplemental life; employee-paid accidental death amp; dismemberment; and long-term disability insurance.
- Employer-paid benefits for full-time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability.
- Support for student loans: we are a Public Service Loan Forgiveness qualified employer
- Mental Health and Counseling Support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per year
- 401(K) for part-time and full-time staff
- Nine paid holidays for full-time staff
- Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)
- Paid Time Off for part-time and full-time staff (amount is based on hours worked and FTE status)
- Paid parent leave for full-time staff
As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide.
At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota and ultimately have a positive impact on animals in our care.
What Animal Humane Society employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Animal Humane Society
Sourced by ZipRecruiter
Industry
Non-profits
Company size
51 - 200 Employees
Headquarters location
Golden Valley, MN, US
Year founded
1878