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Client Services Representative Jobs in New York (NOW HIRING)

Integrityfex

Client Services Representative

New York, NY · Remote

$17.50 - $23.75/hr

Client Services Representative **Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet ...

Cetera

Client Services Representative

Clarkstown, NY

$20.54 - $27.46/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Cetera

Client Services Representative

Iselin, NJ · Hybrid

$16.25 - $22/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Cetera

Client Services Representative

Westbury, NY

$16.50 - $22.50/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Cetera

Client Services Representative

Iselin, NJ · Hybrid

$16.25 - $22/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Cetera

Client Services Representative

Westbury, NY · On-site

$16.50 - $22.50/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Cetera

Client Services Representative

Clarkstown, NY · On-site

$20.54 - $27.46/hr

Prepare and complete client paperwork and follow up tasks to support registered representative. Spend time with clients on the phone, via virtual visits and in person to ensure client service level ...

Osaic

Client Services Representative

Manhattan, NY · On-site

$17.75 - $24/hr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Client Services Representative Location(s): CT/Remote Role Type: Full-time, Non-Exempt ...

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How much do client services representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client services representative in New York is $20.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What is the role of a client services representative?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What cities in New York are hiring for Client Services Representative jobs?

Cities in New York with the most Client Services Representative job openings:

What are popular job titles related to Client Services Representative jobs in NY?

For Client Services Representative jobs in NY, the most frequently searched job titles are:

Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $42,774 per year, or $20.6 per hour.

Client Services Representative

KLEINFELD BRIDAL CORP

Manhattan, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 10 days ago

Job description

Overview:

The Client Services Representative is the company?s first representative of support for customers and ensures they are satisfied with their phone/email experience. The Client Services Representative will mainly answer phones, voicemail, store email and order requests. In addition they will schedule appointments and enter client data.

Roles and Responsibilities:

The Client Services Representative will/is:

  • Provide courteous service to all customers in accordance with Kleinfeld Bridal Standards
  • Be courteous and pleasant with coworkers and supervisors
  • Uphold and practice company policies, procedures and Kleinfeld Bridal service standards
  • Encourages positive working relationships between departments that enhances the customer experience
  • Resolve any issue partnering with the appropriate person to ensure a timely and productive solution
  • Answer and respond to all customer phone calls, voicemails, and email by partnering, forwarding/communicating all information in a timely manner
  • Manage/book customer appointments
  • Assist clients with the status of their purchases and assist with their questions, needs and order requests
  • Complete all necessary data entry. Ensure all administration and client service paperwork is accurate, processed and updated
  • Ensure that offices and common areas are kept organized, clean and safe for all employees and customers
  • Provide back up support for Reception and Financial Services

Qualifications and Education Requirements

Educations:

  • High School diploma/GED required
  • 5+ years in cash handling and customer service

Communication:

  • Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff

Leadership:

  • Able to demonstrate problem resolution skills
  • Able to work effectively with all departments, associates, management, visitors and customers from diverse backgrounds

Organizational Skills:

  • Ability to manage multiple tasks simultaneously while prioritizing
  • Detail oriented
  • Demonstrate the highest level of ethics and integrity

Required Skills:

  • Excellent verbal and written communication skills with attention to detail
  • Excellent time management
  • Excellent professional interpersonal skills both in person and by phone
  • Ability to manage multiple projects independently
  • MS Office (word, excel, power point & email) proficiency