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Client Services Representative Jobs in Gilbert, AZ

NVA

Client Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Client Service Representative (CSR) Seeking a Change? Love Animals? Ready to Grow Your Career? For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary ...

NVA

Client Services Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Client Service Representative (CSR) Seeking a Change? Love Animals? Ready to Grow Your Career? For over 35 years, Stonecrest Animal Hospital has provided compassionate, state-of-the-art veterinary ...

NVA

Client Services Representative

Tempe, AZ · On-site

$15.25 - $20.75/hr

Veterinary Client Service Representative (CSR) Countryside Animal Hospital Full-Time or Part-Time AAHA-Accredited Occasional Saturdays About Us At Countryside Animal Hospital, we are a small animal ...

TEKsystems

Client Services Associate

Tempe, AZ

$21/hr

Client Service Representative * Customer Service Representative * Service Associate * Call Center Representative * Financial Services Representative * Member Services Representative * Customer ...

TEKsystems

Client Services Associate

Tempe, AZ

$21/hr

Client Service Representative * Customer Service Representative * Service Associate * Call Center Representative * Financial Services Representative * Member Services Representative * Customer ...

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Client Services Representative information

See Gilbert, AZ salary details

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$26

How much do client services representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client services representative in Gilbert, AZ is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.24 per hour, depending on experience, location, and employer.

What does a client services representative do?

A Client Services Representative acts as the main point of contact between a company and its clients, helping to answer questions, resolve issues, and ensure customer satisfaction. They handle client inquiries via phone, email, or chat, process orders, provide information about products or services, and address any concerns clients may have. Their goal is to build and maintain positive relationships, ensuring clients have a seamless and positive experience with the company.

What are the key skills and qualifications needed to thrive as a client services representative?

To thrive as a Client Services Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent with some customer service experience. Familiarity with customer relationship management (CRM) software, phone systems, and email platforms is commonly required. Standout representatives demonstrate patience, empathy, and adaptability when addressing client concerns and building relationships. These skills and qualities are crucial for ensuring customer satisfaction, effective issue resolution, and long-term client retention.

What are some common challenges faced by client services representatives, and how can they be managed effectively?

Client Services Representatives often encounter challenges such as handling high volumes of client inquiries, managing difficult or dissatisfied customers, and balancing multiple tasks simultaneously. To manage these effectively, strong organizational skills, patience, and clear communication are essential. Many organizations provide ongoing training, mentorship, and support resources to help representatives develop effective problem-solving strategies and maintain positive client relationships, which are critical for success in this role.

What is the role of a client services representative?

A client services representative is responsible for assisting customers, addressing inquiries, resolving issues, and providing product or service information. They often communicate via phone, email, or chat and need strong communication and problem-solving skills to ensure customer satisfaction.

What cities near Gilbert, AZ are hiring for Client Services Representative jobs?

Cities near Gilbert, AZ with the most Client Services Representative job openings:

Client Services Representative jobs near you
Infographic showing various Client Services Representative job openings in Gilbert, AZ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,880 per year, or $18.2 per hour.

Client Services Representative

ProSkill Services

Phoenix, AZ • On-site

$19 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Client Services Representative

Anthem, AZ

ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional. This is an in office role in Anthem, AZ.

Position Overview: The Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.

Key Responsibilities:

  • Manage inbound calls for service scheduling.
  • Coordinate appointments for maintenance, repairs, and equipment replacement.
  • Respond to email and web portal inquiries for scheduling requests.
  • Conduct outbound calls to existing clients for follow-ups and scheduling.
  • Assist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.
  • Serve as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.

Required Skills & Qualifications:

  • Bilingual in Spanish (preferred but not required).
  • Strong commitment to superior customer service.
  • Excellent phone etiquette and interpersonal skills.
  • Outstanding written and verbal communication abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Sound judgment and problem-solving skills with a calm, professional approach.
  • Proficiency in Microsoft Word, Outlook, and Excel.
  • Ability to talk and type simultaneously; typing speed of at least 40 words per minute.
  • Previous experience handling high call volumes in a dynamic environment.
  • Successful completion of pre-employment drug screening and background check.

Benefits:

  • Competitive pay and great work environment
  • Opportunities for career growth and continued training
  • Competitive pay with bonus and commission opportunities
  • Comprehensive benefits - Medical, Dental, Vision insurance
  • 401K retirement plan with partial company match
  • Company-provided iPhone and iPad
  • Life insurance coverage
  • Paid vacation and holidays
  • Company events

Work Environment:

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.

Pay Range: $19 - $23 USD

About ProSkill Services: Thousands of people across the North Valley have become ProSkill life-long customers. Our plumbers, electricians and HVAC technicians are highly trained professionals with genuinely good hearts and great personalities. We're located in beautiful Anthem Arizona, just North of Phoenix, and we service the entire Northern part of the Valley. Our AC and heating experts, electricians and plumbers in Anthem cover everything from Scottsdale to Glendale to Surprise. Electrical work, plumbing, heating and air conditioning is our life!

We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.

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