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Client Onboarding Coordinator Jobs (NOW HIRING)

MediaCross

Onboarding Coordinator

Norfolk, VA · On-site

$38K/yr

As a NEO Coordinator, you will work individually and on the NEO team as a representative of ... Client. You will report to the NEO Manager and work out of the CIVMAR Support Center at Naval ...

Propio

Onboarding Coordinator I

Leawood, KS · On-site

If you're passionate about delivering technology-driven solutions and building lasting client ... We are seeking an Offshore Onboarding Coordinator to manage the onboarding and activation of ...

MediaCross

Onboarding Coordinator

Norfolk, VA · On-site

$21.25 - $28/hr

... Client. You will report to the NEO Manager and work out of the CIVMAR Support Center at Naval ... onboarding paperwork. * Meeting new employees off-site at the contract hotel and Naval Station ...

e2E LLC

Client Onboarding Consultant

The Client Onboarding Consultant plays a critical role in successfully onboarding new clients by coordinating and executing assigned accounting and finance-related onboarding tasks. This role ...

MediaCross

Onboarding Coordinator

Norfolk, VA · On-site

$38K/yr

... Client. You will report to the NEO Manager and work out of the CIVMAR Support Center at Naval ... onboarding paperwork. * Meeting new employees off-site at the contract hotel and Naval Station ...

e2E, LLC

Client Onboarding Consultant

Kansas City, MO · On-site +1

$75K - $90K/yr

The Client Onboarding Consultant plays a critical role in successfully onboarding new clients by coordinating and executing assigned accounting and finance-related onboarding tasks. This role ...

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How much do client onboarding coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client onboarding coordinator in the United States is $23.97, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by a client onboarding coordinator, and how can they be addressed?

Client Onboarding Coordinators often encounter challenges such as managing tight deadlines, handling complex client requirements, and ensuring clear communication between internal teams and clients. To address these, staying organized with project management tools, proactively clarifying expectations with clients, and maintaining regular check-ins with cross-functional teams are essential. Developing a deep understanding of company processes and fostering strong relationships both internally and externally can greatly improve the onboarding experience for all parties involved.

What is a client onboarding coordinator?

A client onboarding coordinator is responsible for guiding new clients through the onboarding process, ensuring a smooth transition and understanding of services or products. They coordinate communication between clients and internal teams, often using customer relationship management (CRM) tools, and may require strong organizational and communication skills. The role typically involves managing documentation, setting expectations, and providing support during the initial stages of client engagement.

What is the difference between Client Onboarding Coordinator vs Customer Service Representative?

AspectClient Onboarding CoordinatorCustomer Service Representative
CredentialsTypically requires a bachelor's degree or relevant experienceOften requires high school diploma or equivalent
Work EnvironmentCorporate, financial, or service industries focusing on client setupRetail, call centers, or support centers assisting customers
Employer UsageUsed in industries with complex onboarding processesUsed across various industries for general customer support
Search/Comparison IntentFocuses on client onboarding and account setupFocuses on customer support and issue resolution

The main difference is that a Client Onboarding Coordinator specializes in guiding new clients through the onboarding process, ensuring smooth account setup and integration. In contrast, a Customer Service Representative handles ongoing customer inquiries, support, and issue resolution. While both roles require strong communication skills, the onboarding coordinator focuses more on initial client engagement, whereas the customer service role emphasizes ongoing support.

What does a client onboarding coordinator do?

A Client Onboarding Coordinator is responsible for guiding new clients through the initial setup and integration process with a company’s products or services. They ensure all necessary documentation is completed, coordinate with internal teams, and provide clients with the information and support needed to start using the service efficiently. Their goal is to create a smooth transition for clients, address any initial concerns, and set the tone for a positive ongoing relationship.

What are the key skills and qualifications needed to thrive as a client onboarding coordinator?

To thrive as a Client Onboarding Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or account management, often supported by a relevant bachelor's degree. Familiarity with CRM platforms, onboarding software, and project management tools such as Salesforce or Asana is typically required. Exceptional communication, problem-solving skills, and a client-focused attitude set standout candidates apart. These skills ensure new clients experience a smooth, positive transition, driving satisfaction and long-term business relationships.
What cities are hiring for Client Onboarding Coordinator jobs? Cities with the most Client Onboarding Coordinator job openings:
What are the most commonly searched types of Client Onboarding jobs? The most popular types of Client Onboarding jobs are:
What states have the most Client Onboarding Coordinator jobs? States with the most job openings for Client Onboarding Coordinator jobs include:
What job categories do people searching Client Onboarding Coordinator jobs look for? The top searched job categories for Client Onboarding Coordinator jobs are:
Client Onboarding Coordinator jobs near you
Infographic showing various Client Onboarding Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $49,866 per year, or $24 per hour.

Client Onboarding & Systems Integration Coordinator

Medical Billing Center

Greenville, SC

$52K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Medical Billing Center (MBC) is a service-based healthcare revenue management company supporting independent outpatient physical therapy practices nationwide. For over 22 years, we have partnered with clinic owners to deliver efficient, accurate billing and collections services through a strong focus on relationships, accountability, and operational excellence.


Position Summary:

The Client Onboarding & Systems Integration Coordinator is responsible for managing the successful transition of new clients from contract execution through implementation, onboarding, training, operational go-live, and post-implementation stabilization. This role serves as the primary liaison between clients, vendors, and internal teams to ensure a seamless implementation experience while establishing strong client relationships.

In addition to client onboarding, this position coordinates the implementation and integration of new systems, technologies, and workflows into existing operational environments. Responsibilities include supporting the deployment of solutions such as Inbox, Teams, and other operational platforms, ensuring successful integration with current systems and processes. The Coordinator also manages client software conversions and platform migrations, serving as the primary resource when clients transition from one practice management, billing, or operational system to another.

The Coordinator remains actively engaged for approximately 30 days following go-live to support stabilization efforts, resolve implementation issues, monitor workflow performance, and coordinate the handoff of ongoing responsibilities to the Accounts Receivable Operations team.

Key Responsibilities:

- Lead client onboarding, implementation, and go-live activities.

- Coordinate system implementations, data migrations, software configurations, and third-party integrations.

- Serve as one of the client contacts during onboarding and implementation phases.

- Coordinate activities between Operations, Billing, AR, Credentialing, IT, Training, and Leadership teams.

- Facilitate kickoff meetings, status calls, training sessions, workflow reviews, and readiness assessments.

- Ensure all implementation requirements, documentation, and data are validated prior to go-live.

- Monitor project timelines and proactively resolve implementation issues.

- Provide post-go-live support for approximately 30 days to ensure successful stabilization.

- Coordinate transition and handoff to the AR team following the stabilization period.

- Support RCM, medical AR workflow optimization, KPI review, denial management awareness, and process improvement initiatives.


Full-time employees are eligible for a comprehensive benefits package, including:

  • Medical, Dental, and Vision Insurance
  • 401(k) with 50% employer match up to 6% per paycheck
  • Paid holidays and paid time off
  • Company-paid life insurance and voluntary life options
  • Short- and long-term disability coverage
  • Employee Assistance Program (including mental health services)
  • Bonus program

Medical Billing Center is committed to building a diverse and inclusive workforce. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected status.


Qualifications.

- 3-5+ years of healthcare RCM, medical billing, onboarding, implementation, or operations

experience.

- Knowledge of medical AR, billing workflows, claims, collections, and denial management.

- Strong communication, organizational, and project coordination skills.

- Experience with healthcare software systems, EHR/EMR platforms, and integrations preferred.


USD $52,000.00/Yr.
USD $60,000.00/Yr.

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