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Client Manager Jobs in Hawaii (NOW HIRING)

Xerox

Client Associate - Honolulu, HI

Honolulu, HI

The Client Associate serves as the primary on-site operational support representative for Xerox-managed services at assigned client locations. This role is responsible for ensuring the successful ...

UHA

Client Relations Consultant I

Honolulu, HI · On-site

$45K - $54K/yr

The Client Relations Consultant I is responsible for managing and retaining assigned employer group clients through proactive servicing, renewal planning, and solution-based support. This role serves ...

HDR

Drinking Water Market Sector Lead

Honolulu, HI · On-site

Serve as a client manager for select drinking water agencies. Oversee other client managers for other drinking water agencies in collaboration and with support from the Area Water Business Group ...

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Client Manager information

See Hawaii salary details

$34.3K

$68.7K

$111.2K

How much do client manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for client manager in Hawaii is $68,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $81,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client manager, and why are they important?

To excel as a Client Manager, you need strong relationship-building, account management, and negotiation skills, typically supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is commonly required. Exceptional communication, problem-solving abilities, and emotional intelligence help you stand out when managing client expectations and fostering loyalty. These skills and qualities are crucial for maintaining client satisfaction, growing business accounts, and ensuring long-term partnerships.

What does a client manager do?

A Client Manager is responsible for maintaining and growing relationships with an organization’s clients. They serve as the main point of contact, ensuring clients' needs are met and addressing any issues or concerns. Their duties often include managing client accounts, communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. The goal of a Client Manager is to foster client satisfaction and loyalty, ultimately contributing to the company’s growth.

What is the difference between Client Manager vs Account Executive?

AspectClient ManagerAccount Executive
Primary RoleMaintains client relationships, ensures client satisfaction, manages ongoing accountsGenerates new business, acquires new clients, presents products/services
Required SkillsCustomer service, communication, relationship managementSales, negotiation, presentation skills
Work EnvironmentLong-term client engagement, account management teamsSales pitches, client meetings, prospecting
Industry UsageCommon in consulting, marketing, techCommon in sales, advertising, tech

While both roles involve client interaction, a Client Manager focuses on maintaining and growing existing client relationships, ensuring satisfaction and retention. An Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges client managers face when handling multiple client accounts simultaneously?

Client Managers often juggle several client accounts at once, which can present challenges such as managing competing priorities, ensuring consistent communication, and meeting diverse expectations. Time management and organization skills are crucial, as is the ability to quickly adapt to different client needs and industry sectors. Building strong relationships with both clients and internal teams helps mitigate misunderstandings and ensures deadlines and deliverables are met. Regular check-ins, clear documentation, and proactive problem-solving are key strategies to successfully navigate these challenges.

How to become a client manager?

To become a client manager, typically one needs a bachelor's degree in business, marketing, or a related field, along with experience in customer service or sales. Strong communication, relationship management skills, and proficiency with CRM software are important. Gaining relevant certifications or training can also enhance job prospects.

Is a client manager a good job?

A client manager is a professional responsible for maintaining client relationships, ensuring customer satisfaction, and supporting business growth. The role often requires strong communication, problem-solving skills, and familiarity with customer management tools. It can offer stable employment and opportunities for advancement in various industries.
More about Client Manager jobs
What are the most commonly searched types of Client jobs in Hawaii? The most popular types of Client jobs in Hawaii are:
What cities in Hawaii are hiring for Client Manager jobs? Cities in Hawaii with the most Client Manager job openings:
What are popular job titles related to Client Manager jobs in HI? For Client Manager jobs in HI, the most frequently searched job titles are:
Client Manager jobs near you
Infographic showing various Client Manager job openings in Hawaii as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, and 5% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $68,677 per year, or $33 per hour.

Client Delivery Manager, Talent Services

ProService Hawaii

Honolulu, HI • On-site

$99K - $119K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 19 days ago

Job description

At ProService, we don’t just support Hawaii businesses—we help them grow. TalentPro is our newest business unit and our first venture into managed recruiting: a high-touch, end-to-end hiring service built for Hawaii employers who need a real partner, not just a tool. We’re building TalentPro to be the most credible, operationally excellent recruiting service in the islands, and this role is how it gets done.

The Client Delivery Manager owns the full client lifecycle for TalentPro—from signed contract through ATS go-live, ongoing service management, and continuous improvement of how the service runs. You’re not a coordinator or a middleman. You’re the operator: you configure the platform, hold the vendor accountable, manage the client relationship, and build the playbook as you go. TalentPro is early-stage inside a 30-year-old company—which means real infrastructure and backing, plus genuine opportunity to shape something from the ground up.

IN THIS ROLE YOU WILL

  • Lead end-to-end client onboarding—from kickoff through ATS configuration, workflow setup, and first candidate slate delivery—on time and without hand-holding from leadership.
  • Own the post-sale client relationship, proactively managing service health, surfacing issues before they escalate, and serving as the primary point of contact throughout the engagement.
  • Manage the Talent OS vendor relationship with teeth—holding the ATS and onboarding platform partner to performance standards, escalating strategically, and advocating on behalf of clients when the platform falls short.
  • Configure and troubleshoot the ATS and integrated platforms independently, translating client business requirements into system workflows without relying on vendor support for routine setup.
  • Design, document, and continuously improve TalentPro’s service delivery playbook—building the operational infrastructure this service will run on for years.
  • Identify and close service gaps by analyzing patterns across client feedback, pipeline data, and SLA performance—and acting on what you find, not just reporting it.

IS THIS ROLE RIGHT FOR YOU?

Client accountability and platform ownership aren’t optional in this role—they’re the job. You’ll manage multiple active client workstreams at once, maintain a vendor relationship that requires ongoing pressure to perform, and resolve issues at your level without escalating upward. The margin for dropped balls is low. Clients experience TalentPro through you, and the service’s reputation is built one engagement at a time.

This isn’t a role where the playbook is handed to you on day one. You’ll be building it as you go, which requires genuine comfort with ambiguity and a bias toward creating structure rather than waiting for it. You’ll also be expected to get into the platform yourself—configure it, diagnose issues, and figure things out independently. If you do your best work when the stakes are real and the problems aren’t solved yet, this is worth your time.

WHAT YOU’LL BRING TO THE TEAM

We’re looking for someone with a proven track record in client delivery, platform management, or managed services—someone who has owned an end-to-end engagement, not just a piece of one. Recruiting experience isn’t required, but you’ll need to show you can pick up a new domain quickly and operate credibly within it.

You’re probably a fit if:

  • You’ve owned client delivery end-to-end in a managed service, SaaS implementation, or consulting environment. You’ve run a client kickoff, hit a go-live milestone, and navigated a mid-engagement issue—without someone managing the process for you. The client stayed, and the engagement improved.
  • You’re comfortable getting into a platform and figuring it out. You’ve configured an ATS, CRM, HRIS, or equivalent tool—not just used it, but built workflows and diagnosed issues independently. A client got what they needed faster because you didn’t wait for vendor support.
  • You know how to hold a vendor accountable. You’ve managed an external partner to SLAs, pushed back when performance slipped, and escalated strategically—not reactively. The client never had to feel the friction.
  • You’ve built or meaningfully improved a service process from the inside. You identified a gap, redesigned something, and left it better than you found it. A downstream team or client noticed the difference.
  • You learn new domains fast. Recruiting may not be your background—and that’s okay. What matters is that you have clear evidence of having picked up a new field and becoming credible in it within months, not years.

WORK LOCATION

Hawaii Kai, Oahu — Hybrid

This role is based out of our Hawaii Kai office. We offer a flexible hybrid schedule that gives you the structure of in-person collaboration with the flexibility of remote work.

In office: Tuesday – Thursday | Remote: Monday & Friday

COMPENSATION

The base compensation for this position is $99,670.00 to $119,000.00 per year, commensurate with experience and qualifications. This role comes with a variable compensation structure based on performance, ranging from 20% to 30% of your base salary, with an OTE range between $142,800.00 and $154,700.00.

At ProService, compensation is tied to performance. We recognize and reward strong results, and there are clear paths to advance within the Client Delivery track and into broader leadership opportunities across TalentPro and the organization as it grows.

WHY PROSERVICE

ProService is a Hawaii-based PEO combining payroll, HR, and benefits expertise with purpose-built technology — all backed by the best local service in the islands. Backed by Silver Lake and recognized as one of Hawaii’s Best Places to Work for 20 consecutive years, we’re a team of high performers united by one mission: Empowering Employers to Succeed in Hawaii.

  • A PROhana unlike any other. We assume the best in each other, give feedback focused on what’s right—not who’s right—and show up every day. This isn’t just a workplace. It’s a community.
  • Do work that matters. You’ll see exactly how your contributions move the needle—meaningful problems, real decisions, and a seat at the table.
  • Grow without a ceiling. Internal roles post first, and we reimburse certifications, conferences, and memberships. Your growth is our growth.
  • Compete, collaborate, and win together. High expectations, real accountability, and a team of experts ready to help you push through any obstacle.
  • Total rewards built around your whole life. Fully paid healthcare, 401(k) matching, paid parental leave, student loan assistance, employee assistance programs, and paid time off—just to name a few.