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Chat Manager Jobs (NOW HIRING)

The AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features ...

The AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features ...

The AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features ...

The AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features ...

The AWS Chat Product Manager will lead product ownership for a newly established Scrum team responsible for enhancing and evolving digital chat functionality. This includes delivering new features ...

Online Chat Marketing

Dedham, MA ยท On-site

$85K - $120K/yr

Manage vendor relationships * Build upon chat roadmap and socialize 12-18 month strategy * Develop, refine and execute online chat and customer engagement recommendations * Manage the monthly online ...

Live Chat Agent

Harrisburg, IL

$14.75 - $19.50/hr

About WLC Management Firm LLCAt WLC Management Firm LLC, we are dedicated to providing premier ... As the digital front door to our organization, our Live Chat team plays a critical role in guiding ...

Live Chat Agent

Atlanta, GA ยท Remote

$15 - $20/hr

... using chat and CRM software - Ability to work in a fast-paced and dynamic environment - Flexible schedule, including availability to work weekends and holidays if needed We Offer: - Competitive ...

$13.50 - $17.75/hr

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Chat Operator based in Netherlands. This role sits at the ...

Live Chat Support Agent

Phoenix, AZ ยท Remote

$18.50 - $24.75/hr

... and manage time effectively in a fast-paced environment - Familiarity with live chat software and customer relationship management (CRM) tools - Availability to work flexible hours, including ...

Live Chat Specialist

Pasadena, CA ยท On-site

$19 - $22/hr

???? Live Chat Specialist - Pasadena, CA (91107) Pay: $19.00 - $22.00/hr | Location: Pasadena, CA 91107 ... Respond to live chats, emails, tickets, and other customer inquiries while managing multiple ...

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Chat Manager information

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$23K

$61.4K

$102.5K

How much do chat manager jobs pay per year?

As of Jun 19, 2026, the average yearly pay for chat manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a Chat Manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a Chat Manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

How can I make 2000 a week working from home?

A Chat Manager can potentially earn $2,000 a week by managing multiple client accounts, providing high-quality customer support, and developing efficient communication strategies. Building experience, acquiring relevant tools, and maintaining a flexible schedule can help increase earnings, but income varies based on workload, skill level, and client demand.

What is the work of a chat manager?

A chat manager oversees online customer support through live chat platforms, ensuring timely and effective communication with customers. They monitor chat interactions, resolve issues, and may use tools like CRM software to track conversations and improve service quality. Strong communication skills and familiarity with chat software are essential for this role.

What job makes $10,000 a month without a degree?

A Chat Manager can potentially earn $10,000 a month through managing online chat support teams, especially in high-demand industries like e-commerce or tech. Success depends on experience, leadership skills, and the ability to handle large-scale customer interactions, often requiring strong communication and organizational skills but not necessarily a formal degree.

What are Chat Managers?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like chat managers, are legitimate employment opportunities when offered by reputable companies. These jobs typically involve moderating or engaging in online conversations and may require skills in communication and online tools; however, job seekers should be cautious of scams and verify the legitimacy of the employer before accepting offers.
More about Chat Manager jobs
What cities are hiring for Chat Manager jobs? Cities with the most Chat Manager job openings:
What are the most commonly searched types of Chat jobs? The most popular types of Chat jobs are:
What states have the most Chat Manager jobs? States with the most job openings for Chat Manager jobs include:
Infographic showing various Chat Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Social Media Manager - Chat Sports

Social Media Manager - Chat Sports

Chat Sports

Dallas, TX โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted yesterday


Job description

Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.
The opportunity:
We're looking for a driven, creative, and strategic Social Media Manager to own and elevate our brand presence across X, Instagram, TikTok, and Facebook. This is a high-impact leadership role where you will lead company-wide social strategy while rolling up your sleeves as an individual contributor.
You'll work hand-in-hand with our CEO and Chief Product Officer and with the hosts of our 50+ YouTube shows to turn every episode, highlight, and breaking story into viral moments that grow our audience and strengthen fan loyalty. If you've successfully run social media for a major sports media brand, competitor network, or high-growth digital entertainment company, this is your chance to join one of the fastest-moving teams in sports media.
** Location: This is an in-office role at our 11,000 sq. ft, 16- studio Dallas, TX HQ. **
Key responsibilities:
- Drive Brand Awareness & Growth: Develop and execute comprehensive social media strategies to significantly increase brand awareness, follower growth, engagement, and reach on X, Instagram, TikTok, and Facebook
- Content Marketing for 50+ YouTube Shows: Partner closely with on-air hosts, producers, and talent across our expanding lineup of team-specific shows (NFL, NBA, college football). Create, schedule, and optimize promotional campaigns, clip distribution, teasers, live reactions, and cross-platform content to market individual shows and their hosts on company, show-specific, and personal social channels
- Lead Company-Wide Social Strategy: Own the overall social media vision for Chat Sports. Set platform-specific goals, content calendars, posting cadences, and performance benchmarks. Stay ahead of platform algorithm changes, emerging trends, and best practices in sports and entertainment social media
- Team Leadership & Management: Lead and develop a small, high-performing social media team. Provide hands-on coaching, content feedback, and performance reviews while fostering a collaborative, fast-paced culture
- Individual Contributor Excellence: Actively create original social content (copy, graphics, short-form video edits, captions, polls, and live sessions), monitor real-time trends and conversations, engage directly with fans, and manage community responses during live shows and major sports events
- Performance Tracking & Optimization: Analyze key metrics (reach, engagement, conversions, audience growth) across all platforms using native analytics and third-party tools. Turn insights into actionable strategies that continuously improve results
- Cross-Functional Collaboration: Work seamlessly with video production, on-air talent, editorial, and marketing teams to ensure social content aligns with live streams, breaking news, and overall brand voice
What you bring (Required qualifications):
- 4+ years of professional experience in social media strategy and execution at a sports media company or a major national brand in entertainment/sports
- Proven track record of growing audiences and driving measurable brand awareness on X, Instagram, TikTok, and Facebook in a fast-paced digital media environment
- Experience working with podcasters or video-first content creators/YouTube talent
- Strong leadership experience managing a small team while still thriving as a high-output individual contributor
- Expert-level knowledge of social media best practices, trends, algorithms, and tools (including scheduling platforms, analytics dashboards, and creative software like CapCut, Adobe Premiere, Photoshop, or Canva)
- Passion for sports (NFL, NBA, college football) and a strong understanding of fan culture, memes, live events, and real-time engagement
- Excellent writing, copywriting, and creative storytelling skills with the ability to capture Chat Sports' energetic, conversational, and fan-first voice
- Ability to thrive in a dynamic, deadline-driven environment with flexible hours (including evenings, weekends, and live sports coverage)
Preferred qualifications:
- Experience in sports media, sports gambling, fantasy sports, or live sports streaming environments.
- Bachelor's degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- Portfolio of successful social campaigns with measurable results (growth charts, engagement rates, case studies)
What you get:
- The opportunity to grow our brand voice and reach outside of YouTube and take your best ideas and social media strategies and out them to work at scale
- Competitive salary + full benefits (health, dental, vision, 401k, PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A high-energy, collaborative environment filled with big personalities and big ideas
How to Apply:
Submit your resume and a strong cover letter explaining why you're the right fit, along with:
- Links to your best social media campaigns or posts
- Links to your social media profiles or accounts you've previously managed
Apply right here in this post. Expect multiple rounds of interviews and the opportunity to put together a presentation for your plan and vision for the role.