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Senior Manager, Player Communications and Marketing

New York, New York, United States

The NFL Player Communications and Marketing group is seeking a Senior Manager who will support all 3 units of the Player Operations department – Player Engagement, Player Relations and Player Communications and Marketing – to develop data driven strategies that impact player programs, events, education and engagements; and inform overall department strategy. The ideal candidate possesses moderate experience with data systems and analytics tools for visualization/reports, and an understanding of NFL clubs, players, legends and game rules/operations.

Responsibilities:

• Work across Player Ops to create, develop, and track department business plans, including defining strategic priorities, metric creation, measurement, tracking, and reporting of success metrics
• Manage technology systems related to players and programming including but not limited to Player CRM, NFL Programs, FIS, Legends Business Directory, and ServiceNow, collaborating with NFL IT and external vendors
• Support the development and analysis of Player Operations alignment with League priorities, strategic insights and growth opportunities based on key League and market trends
• Player Operations initiatives tracker to track department goals and KPIs.
• Work across the department to create club dashboards data collection and reporting.
• Player Operations ERM enterprise risk management
• Collaborate with Data & Analytics, Management Council, IT, and other internal stakeholders to accurately capture and measure player information.
• Support department events and initiatives, when applicable

Required Qualifications:

• Bachelor's degree in business or analytics
• Minimum 7-10 years relevant experience
• Proven management experience
• Extensive knowledge in all Microsoft programs and data reporting tools
• Experience in Sport or Player Operations

Preferred Qualifications:

• Masters in sports management, business, or analytics
• Fluency in Power BI, Tableau, Dynamics, Qualtrics
• Knowledge and passion for the sport of football
• Ability to work well under tight deadlines.
• Ability to manage and prioritize multiple tasks independently.
• Thrive in a team setting and can take directions well.
• Collaborate with multiple team members in different areas.

Other Key Attributes / Characteristics:

• Ability to multi-task and prioritize effectively.
• Demonstrate strong communication skills both verbally and written.
• Effective interpersonal skills that enable one to communicate and work across the organization and with outside parties.
• Detail oriented
• Ability to meet deadlines in high pressure situations.
• Ability to work in office settings.

Physical Demands:

N/A

Travel:

Limited travel to special and calendar events (15% of time)

Expected Hours of Work:

Employees are required to work a minimum of 40 hours per week in the office. This role will require additional hours as needed (late nights, weekends) leading up to calendar events.

Salary / Pay Range:

This posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Salary

$100,000 - $130,000 USD

Benefits Information

To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS

At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

The NFL is committed to building an inclusive work environment that reflects our incredible fan base. We provide an environment of mutual respect where equal employment opportunities are available to all employees and applicants without regard to status as protected by applicable federal, state, and local laws.

NFL Core Values:

• Respect: Everyone matters. We celebrate diverse opinions, honor hard work, and value every contribution.
• Integrity: We do what's right, even when it's tough. We hold ourselves accountable and always follow through.
• Team Responsibility: We support each other and our communities. No one is bigger than the game, and every action impacts others.
• Resiliency: We set high standards, overcome adversity, and adapt to challenges, always striving for excellence.

NFL Leadership Attributes:

• Build Talent: We develop and nurture potential, empowering individuals to grow and succeed.
• Execute: We take action with precision, delivering results that drive our goals forward.
• Inspire: We motivate others through vision, energy, and a commitment to excellence.
• Live Our Values: We embody our core principles in every decision and action.
• Know the Business: We stay informed, understand our industry, and make decisions that strengthen our position.
• Think Big: We challenge the status quo, envision bold possibilities, and strive for transformative impact

WHO YOU ARE:

Talent Attributes: What we expect for our employees:

• Embody an enthusiastic, proactive can-do attitude
• Embrace grit, free from ego or entitlement
• Excel as a relationship builder, with the ability to influence
• Eager learner, driven by passion rather than just ambition
• Encompasses an incredible work ethic with an agile mindset