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Chat Manager Jobs in Georgia (NOW HIRING)

AYS

Live Chat Agent

Atlanta, GA · Remote

$15 - $20/hr

... using chat and CRM software - Ability to work in a fast-paced and dynamic environment - Flexible schedule, including availability to work weekends and holidays if needed We Offer: - Competitive ...

Five Star Solutions

Customer Service Mon-Fri

Augusta, GA · On-site +1

$14/hr

In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat * Manage large amounts of ...

Five Star Solutions

Customer Service Mon-Fri

Augusta, GA · On-site

$14/hr

In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat * Manage large amounts of ...

Five Star Solutions

Customer Service Mon-Fri

Augusta, GA · On-site

$14/hr

In this role, you'll take the lead in addressing customer questions and concerns on all products and services through communication channels such as phone, email and chat * Manage large amounts of ...

Sinch

Account Manager I

Atlanta, GA · On-site +1

Account Manager I - SMB Sales (Messaging & Email Solutions) * Job Type: Full-Time * Work Setup ... Handle inbound and outbound sales activities through chat, phone calls, email, and virtual meetings.

Sinch

Account Manager I

Atlanta, GA · Remote

Account Manager I - SMB Sales (Messaging & Email Solutions) * Job Type: Full-Time * Work Setup ... Handle inbound and outbound sales activities through chat, phone calls, email, and virtual meetings.

Sinch

Account Manager I

Atlanta, GA · Remote

Account Manager I - SMB Sales (Messaging & Email Solutions) * Job Type: Full-Time * Work Setup ... Handle inbound and outbound sales activities through chat, phone calls, email, and virtual meetings.

dbi

Store Manager

Macon, GA

Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...

Huddle House

General Manager

Douglas, GA · On-site

$45K - $60K/yr

Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...

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All JobsChat Manager JobsChat Manager Jobs in Georgia

Chat Manager information

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a Chat Manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a Chat Manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

How can I make 2000 a week working from home?

A Chat Manager can potentially earn $2,000 a week by managing multiple client accounts, providing high-quality customer support, and developing efficient communication strategies. Building experience, acquiring relevant tools, and maintaining a flexible schedule can help increase earnings, but income varies based on workload, skill level, and client demand.

What is the work of a chat manager?

A chat manager oversees online customer support through live chat platforms, ensuring timely and effective communication with customers. They monitor chat interactions, resolve issues, and may use tools like CRM software to track conversations and improve service quality. Strong communication skills and familiarity with chat software are essential for this role.

What job makes $10,000 a month without a degree?

A Chat Manager can potentially earn $10,000 a month through managing online chat support teams, especially in high-demand industries like e-commerce or tech. Success depends on experience, leadership skills, and the ability to handle large-scale customer interactions, often requiring strong communication and organizational skills but not necessarily a formal degree.

What are Chat Managers?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like chat managers, are legitimate employment opportunities when offered by reputable companies. These jobs typically involve moderating or engaging in online conversations and may require skills in communication and online tools; however, job seekers should be cautious of scams and verify the legitimacy of the employer before accepting offers.
What are the most commonly searched types of Chat jobs in Georgia? The most popular types of Chat jobs in Georgia are:
What are popular job titles related to Chat Manager jobs in Georgia? For Chat Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chat Manager jobs in Georgia look for? The top searched job categories for Chat Manager jobs in Georgia are:
What cities in Georgia are hiring for Chat Manager jobs? Cities in Georgia with the most Chat Manager job openings:
Chat Manager jobs near you
Infographic showing various Chat Manager job openings in Georgia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Live Chat Agent

Live Chat Agent

AYS

Atlanta, GA • Remote

$15 - $20/hr

Other

Posted 11 days ago

Job description

About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply