Atlanta, GA · On-site
$15 - $20/hr
... using chat and CRM software - Ability to work in a fast-paced and dynamic environment - Flexible schedule, including availability to work weekends and holidays if needed We Offer: - Competitive ...
Atlanta, GA · On-site
$15 - $20/hr
... using chat and CRM software - Ability to work in a fast-paced and dynamic environment - Flexible schedule, including availability to work weekends and holidays if needed We Offer: - Competitive ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Provide timely and professional customer support via phone, email, and chat * Manage client requests, updates, and follow-ups in a timely manner * Collaborate with internal teams to ensure seamless ...
Associate Client Support Consultant for Chat Team ADP is hiring an Associate Client Support ... You will help our clients manage their business using our solutions, which could include ...
Associate Client Support Consultant for Chat Team ADP is hiring an Associate Client Support ... You will help our clients manage their business using our solutions, which could include ...
ADP is hiring an Associate Client Support Consultant for our Chat Team. Position is hybrid, working ... You will help our clients manage their business using our solutions, which could include ...
ADP is hiring an Associate Client Support Consultant for our Chat Team. Position is hybrid, working ... You will help our clients manage their business using our solutions, which could include ...
ADP is hiring an Associate Client Support Consultant for our Chat Team. Position is hybrid, working ... You will help our clients manage their business using our solutions, which could include ...
ADP is hiring an Associate Client Support Consultant for our Chat Team. Position is hybrid, working ... You will help our clients manage their business using our solutions, which could include ...
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Atlanta, GA · On-site
$106.61 - $260.59/hr
Lead channel product strategy and roadmap for Aetna Health Chat and Secure Message Center ... Drive crisp execution: align requirements, manage dependencies, unblock delivery, and communicate ...
New
Atlanta, GA · On-site
$106.61 - $260.59/hr
Lead channel product strategy and roadmap for Aetna Health Chat and Secure Message Center ... Drive crisp execution: align requirements, manage dependencies, unblock delivery, and communicate ...
New
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
I have an awesome Lab Manager role available near Eatonton, Georgia! Details - Full-time and ... You can also schedule a time to chat here - REF#LM3834
I have an awesome Lab Manager role available near Eatonton, Georgia! Details - Full-time and ... You can also schedule a time to chat here - REF#LM3834
Your role as Project Manager will be to oversee and Manage Global Sales and Marketing programs and projects related to mobile guest experience, virtual chat, live chat, and guest satisfaction. You ...
Your role as Project Manager will be to oversee and Manage Global Sales and Marketing programs and projects related to mobile guest experience, virtual chat, live chat, and guest satisfaction. You ...
Your role as Project Manager will be to oversee and Manage Global Sales and Marketing programs and projects related to mobile guest experience, virtual chat, live chat, and guest satisfaction. You ...
Your role as Project Manager will be to oversee and Manage Global Sales and Marketing programs and projects related to mobile guest experience, virtual chat, live chat, and guest satisfaction. You ...
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Quick apply
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Conduct product demonstrations and effectively communicate the value proposition of CarNow's chat ... Utilize a CRM to plan territory visits, manage pipelines, and record activity. Requirements: * 5+ ...
New
Conduct product demonstrations and effectively communicate the value proposition of CarNow's chat ... Utilize a CRM to plan territory visits, manage pipelines, and record activity. Requirements: * 5+ ...
New
$45K - $60K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Quick apply
$45K - $60K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Quick apply
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Atlanta, GA · On-site
$85K - $250K/yr
Conduct product demonstrations and effectively communicate the value proposition of CarNow's chat ... Utilize a CRM to plan territory visits, manage pipelines, and record activity. Requirements: * 5+ ...
Atlanta, GA · On-site
$85K - $250K/yr
Conduct product demonstrations and effectively communicate the value proposition of CarNow's chat ... Utilize a CRM to plan territory visits, manage pipelines, and record activity. Requirements: * 5+ ...
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Quick apply
$40K - $75K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
$45K - $60K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
Quick apply
$45K - $60K/yr
Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ... JOB SUMMARY The General Manager is responsible for running a profitable restaurant and for making ...
| Aspect | Chat Manager | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; experience in chat platforms | High school diploma or equivalent; customer service experience |
| Work Environment | Online, remote or office-based chat platforms | Call centers, online support, retail, or service settings |
| Employer & Industry Usage | Tech companies, e-commerce, customer service firms | Retail, telecom, hospitality, and service industries |
| Common Search & Comparison Intent | Understanding roles in chat-based customer service | Customer support roles and responsibilities |
Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.
About the job Live Chat Agent
Position: Live Chat Agent
Location: Remote
Company Overview:
AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview:
As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Sourced by ZipRecruiter
11 - 50 Employees
Indianapolis, IN, US
1980
