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Remote Chat Jobs in Georgia (NOW HIRING)

Remote Customer Service Specialist

Athens, GA ยท On-site +1

$16.50 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Atlanta, GA ยท On-site +1

$16.25 - $21.75/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Chat information

See Georgia salary details

$7

$19

$51

How much do remote chat jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote chat in Georgia is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $21.51 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Georgia?

The most popular types of Chat jobs in Georgia are:

What are popular job titles related to Remote Chat jobs in Georgia?

For Remote Chat jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Remote Chat jobs?

Cities in Georgia with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Georgia as of August 2026, with employment types broken down into 79% Full Time, 9% Part Time, 2% Temporary, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,914 per year, or $19.7 per hour.

Trauma-Focused Licensed Mental Health Therapist at Chat and Change Counseling, LLC

Chat and Change Counseling, LLC

Columbus, GA โ€ข On-site, Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a highly qualified and compassionate Licensed Mental Health Therapist to join our dedicated team on a full-time basis. This position offers a unique opportunity to work remotely while delivering critical mental health services to individuals coping with trauma. As a key member of our therapeutic team, you will use your expertise to facilitate healing, resilience, and recovery.

About the Organization

Chat and Change Counseling, LLC is a respected outpatient mental health practice located in Columbus, Georgia. We specialize in providing trauma-informed care to individuals who have experienced significant life challenges. Our mission is to foster healing in a safe and supportive environment where clients feel empowered to address their mental health concerns. We pride ourselves on our commitment to continuous improvement and professional development, ensuring that our staff are equipped with the latest insights and tools in the field of trauma recovery.

Work Environment

This role will be primarily remote, providing the flexibility needed to maintain a healthy work-life balance while serving our clients. Our outpatient office serves as the hub for collaboration, team meetings, and ongoing professional development. We promote a culture of support and understanding, encouraging our therapists to thrive in their practice. The team comprises passionate professionals who work collaboratively to provide the best care to our clients.

Key Responsibilities
  • Conduct comprehensive, trauma-informed assessments for new and ongoing clients to accurately identify their trauma history and tailor appropriate therapeutic interventions.
  • Design and implement individualized treatment plans that focus on trauma recovery, resilience-building, and overall mental well-being.
  • Utilize evidence-based therapeutic modalities, including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to guide clients through their healing processes.
  • Facilitate both individual and group therapy sessions aimed at helping clients process their trauma, develop coping strategies, and achieve personal growth.
  • Ensure continuity of care by collaborating closely with psychiatrists and other healthcare providers to coordinate comprehensive treatment strategies.
  • Provide crisis intervention services and support clients during moments of acute trauma-related distress.
  • Educate clients and their families about trauma responses, available support systems, and effective coping mechanisms to promote understanding and recovery.
  • Maintain accurate and confidential treatment documentation in compliance with industry standards and legal requirements.
  • Participate in case consultations, team meetings, and professional development activities that emphasize trauma-informed care practices.
  • Stay informed on the latest research, methodologies, and advancements in trauma therapy to enhance your practice.
Patient Population / Client Focus

Our primary focus is on individuals who have experienced trauma, including those dealing with post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders. The clients we serve come from various backgrounds, each with unique experiences and challenges. As a therapist at Chat and Change Counseling, you will have the profound opportunity to make a genuine impact on the lives of these individuals, guiding them through their journeys toward healing and resilience.

Qualifications
  • Masterโ€™s or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in the state of Georgia.
  • A strong foundation in trauma-related disorders, trauma-informed treatment modalities, and evidence-based therapeutic approaches.
  • Excellent interpersonal and communication skills, characterized by a compassionate and non-judgmental attitude.
  • Ability to remain calm and composed in high-stress or crisis situations, providing support to clients effectively.
  • Proficient in electronic health record (EHR) systems and comfortable using various software applications.
  • Demonstrated ability to work collaboratively within a multidisciplinary team to achieve the best outcomes for clients.
Preferred Experience
  • A minimum of two years of post-licensure experience in providing mental health counseling, preferably with a focus on trauma.
  • Direct experience delivering trauma-focused therapies and interventions successfully.
Compensation and Benefits

We offer a competitive salary range of $90,000 to $100,000 per year, commensurate with experience and qualifications. In addition to a strong salary, employees enjoy a comprehensive benefits package that includes:

  • Healthcare insurance options to support your physical and mental well-being.
  • A retirement savings plan featuring employer-matching contributions, paving the way for your financial security.
  • Generous paid time off (PTO) and holiday pay, ensuring you have time to rest and recharge.
  • Professional liability insurance coverage to safeguard your practice.
  • Continuing education support and professional development opportunities to enhance your skills and advance your career.
  • A collaborative and supportive work environment that encourages employee engagement and innovation.
Career Growth Opportunities

At Chat and Change Counseling, we prioritize the professional development of our staff. We provide ongoing training and mentorship to help you grow in your role as a mental health therapist. With our focus on trauma-informed care, you will have access to the latest research and methodologies, setting you up for success as you advance in your career. There are also opportunities for leadership roles and specialized training for those looking to further their expertise.

Why Join Our Team

If you are passionate about making a difference in the lives of individuals who have experienced trauma, we invite you to apply for this fulfilling position at Chat and Change Counseling, LLC. Your expertise and compassion can create lasting change and support healing journeys. Join us in our mission to provide exceptional care in a supportive environment and become a part of our dynamic team.

Application Information

If you are ready to take the next step in your career and contribute to meaningful trauma recovery work, we encourage you to submit your resume and cover letter outlining your qualifications and experiences. We look forward to reviewing your application and discussing how you can be a valuable member of Chat and Change Counseling, LLC.