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Chat Manager Jobs in Georgia (NOW HIRING)

We want to chat with you! BMW of South Atlanta has achieved tremendous growth over the past few ... Help manage all other aspects of the sales department and variable operations * Offer assistance or ...

As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with ... Our Companydoes not use chat rooms for job searches or communications.Our Companywill never request ...

As an RN Care Manager with VillageMD, you will help us achieve our goals by collaborating with ... Our Company does not use chat rooms for job searches or communications. Our Company will never ...

Description Butler Toyota Assistant Sales Manager Seeking sharp, hard-working, competitive ... phone, chat, text, data-base marketing; learn the multi-layered inventory acquisition systems ...

Apply Now! The Assistant Manager assists the Restaurant Manager with management activities and ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...

Apply Now! The Assistant Manager assists the Restaurant Manager with management activities and ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...

Assistant Manager

Reidsville, GA ยท On-site

$12 - $18/hr

Apply Now! The Assistant Manager assists the Restaurant Manager with management activities and ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...

Apply Now! The Assistant Manager assists the Restaurant Manager with management activities and ... Whether it's a quick bite before work, or a place to sit, chat and laugh with family and friends ...

Showing results 41-60

Chat Manager information

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.
What are the most commonly searched types of Chat jobs in Georgia? The most popular types of Chat jobs in Georgia are:
What are popular job titles related to Chat Manager jobs in Georgia? For Chat Manager jobs in Georgia, the most frequently searched job titles are:
What cities in Georgia are hiring for Chat Manager jobs? Cities in Georgia with the most Chat Manager job openings:
Infographic showing various Chat Manager job openings in Georgia as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Manager, Social Media Manager - Gametime

PrizePicks

Atlanta, GA โ€ข On-site, Remote

$95K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago


Job description

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 550 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together?
About This Role:
As a PrizePicks Manager, Social Media Manager - Gametime, you'll own PrizePicks' live, reactionary social media coverage around sports and culture's biggest events and moments. From cooking up buzzworthy, shareable content, to building genuine connections with our users, you'll be at the center of the action, playing a key role in shaping how our community experiences PrizePicks on social media during live sports moments. This role is perfect for someone who lives and breathes sports and culture, loves creating engaging content that's worth sharing in the group chat, and knows how to capture attention and convert that into loyal fandom.
What you'll do:
  • Help lead Gametime social strategy and content ideation around major leagues, including, but not limited to: NFL, NBA, MLB, WNBA, UFC, college football and college basketball.
  • Own live, reactionary social coverage, ideating, creating, and publishing share-worthy content that resonates with our users and sparks conversations across platforms, including, but not limited to: X, Instagram, TikTok, Threads, and Facebook.
  • Assist with community engagement across platforms, building and maintaining meaningful relationships with our users.
  • Actively monitor social media trends, memes, and cultural conversations to ensure PrizePicks remains at the forefront of the industry.
  • Maintain an "always on" approach to social media, constantly tracking the player, league, team, and cultural storylines that matter to the PrizePicks audience, and surfacing insights that inform planning and execution across the full Social Media & Community team.
  • Support planning for integrated marketing campaigns and tentpole events, ensuring live Gametime coverage supports marketing and business priorities.
  • Conduct content and channel reporting to measure performance, identify strengths and weaknesses, and inform future Gametime strategies.
  • Participate in strategy and campaign planning sessions, ideation sessions, reporting syncs, and other internal and cross-functional processes.
What you have:
  • Flexible scheduling. sports, social media, and our app are not a typical 9-5. This position will be staffed during evenings, weekends, and holidays, aligning with the 24/7 nature of sports.
  • Proven experience in live social media coverage and a demonstrated ability to create high-impact, rapid-turn content around live moments.
  • A strong editorial instinct - you understand cultural momentum, narrative arcs, and how to translate both into content that resonates on social.
  • Creativity and outside-the-box thinking - you're not afraid to take smart risks and try new unconventional approaches.
  • Deep knowledge of sports, especially NFL, NBA, MLB, WNBA, college football, and college basketball (bonus points for broader sports knowledge).
  • Deep understanding of social media platforms and their organic best practices, with a focus on X, Instagram, TikTok, and Threads in particular.
  • Deep understanding of and engagement with internet culture and humor, and social-first formats.
  • Strong organizational skills and the ability to manage a fast-paced, robust, always-on content pipeline without letting balls drop.
  • Strong communication, collaboration, and management skills. Experience managing direct reports is a plus.
  • Proficiency in creative tools like Figma, Photoshop, and Premiere Pro.
  • Familiarity with the PrizePicks brand and product, and the daily fantasy sports industry, is a plus.
Where you'll live:
  • While we prefer candidates based in Atlanta, we are open to qualified applicants from anywhere in the U.S. and are willing to consider remote candidates. #LI-Remote
Working at PrizePicks:
The typical salary range for this position is $95,000 to $105,000. At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process.
This application period will remain open for 30 days. We're committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting.
Date Posted: 7/13/26
Benefits you'll receive:
In addition to your great compensation package, full-time employees will be eligible for the following perks:
  • Company-subsidized medical, dental, & vision plans
  • 401(k) plan with company match
  • Annual bonus
  • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!)
  • Generous paid leave programs, including 16-week paid parental leave and disability benefits
  • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
  • Company-wide in-person events and team outings
  • Lifestyle enhancement program
  • Company equipment provided (Windows & Mac options)
  • Annual performance reviews with opportunities for growth and career development

You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.