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Chat Desk Jobs (NOW HIRING)

ADP - RNOOID0032560661

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Remote Front Desk Assistant

Omaha, NE · Remote

$30 - $35/hr

Respond to client inquiries via email and chat. Perform data entry and maintain digital filing systems. Requirements: 2+ years of front desk or receptionist experience. Excellent phone etiquette and ...

New

Essnova Solutions

Service Desk Lead

Washington, DC · On-site

The Service Desk Lead will provide on-site support for DoD OIG's headquarters personnel and remote ... Resolve inbound calls and chats before disconnecting end user the call or chat. * Develop ...

Soni Resources

Service Desk Technician

New York, NY · On-site

$28 - $32/hr

Contract Service Desk Technician Position Summary Our client is seeking a motivated Service Desk ... Serve as the first point of contact for end-user technical support via phone, email, chat, remote ...

FHR

A48-Help Desk Technician 48

Golden, CO · On-site

$20.75 - $28/hr

As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.

A&T Systems

Service Desk Technician

MD · On-site

The Service Desk Technician serves as the first point of contact for end users requiring technical ... chat, and the organization's IT Service Management (ITSM) platform. Working within an ITIL-based ...

Staffing

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IT Service Desk Agent

South Jordan, UT · On-site

$24 - $25/hr

Position: IT Service Desk Agent Duration: 12 months contract with possible extension Location: 680 ... Provide front-line support via phone or live chat with professionalism, empathy, urgency, and a ...

New

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

Provide first-level technical support for end-user issues via phone, email, and chat. * Create ... Help Desk Support * Service Desk Support * Technical Troubleshooting * Customer Service * Phone ...

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Chat Desk information

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How much do chat desk jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat desk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a chat desk?

A Chat Desk job involves assisting customers through live chat by answering questions, resolving issues, and providing information about products or services. Chat Desk agents typically handle multiple conversations simultaneously, ensuring prompt and efficient responses. Strong communication skills, fast typing, and problem-solving abilities are essential for success in this role.

What does a chat desk do?

A typical day for a Chat Desk agent involves handling multiple customer chats simultaneously, troubleshooting issues, and delivering prompt, accurate responses through online messaging platforms. You’ll be expected to follow established scripts and guidelines while personalizing your approach to ensure customer needs are met. The work is usually fast-paced, and you may collaborate closely with supervisors or technical teams to resolve complex cases. Regular feedback, training sessions, and opportunities for skill development are common aspects of this environment, helping agents stay updated and grow in their careers.

What are the key skills and qualifications needed to thrive in the chat desk position, and why are they important?

To thrive as a Chat Desk agent, you need strong customer service skills, rapid typing abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with chat support platforms, ticketing systems, and CRM software is often required, and some employers may prefer candidates with basic IT support certifications. Excellent written communication, empathy, and problem-solving skills set top performers apart in this role. These abilities are essential for efficiently addressing customer inquiries, ensuring high satisfaction, and maintaining a positive company reputation.

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What cities are hiring for Chat Desk jobs?

Cities with the most Chat Desk job openings:

What are the most commonly searched types of Chat Desk jobs?

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What states have the most Chat Desk jobs?

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Chat Desk jobs near you
Infographic showing various Chat Desk job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, and 4% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Remote Front Desk Assistant

ADP - RNOOID0032560661

Omaha, NE • Remote

$30 - $35/hr

Full-time

Posted 2 days ago

New

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Job description

Remote Front Desk Assistant – Be the Voice of Our Company!

Description:
We are looking for a highly organized and personable Remote Front Desk Assistant to be the first point of contact for our clients. You will handle inbound calls, schedule appointments, manage emails, and provide administrative support—all from the comfort of your home office.

Key Responsibilities:
Answer phone calls and route them appropriately.
Manage calendars and schedule meetings.
Respond to client inquiries via email and chat.
Perform data entry and maintain digital filing systems.

Requirements:

2+ years of front desk or receptionist experience.
Excellent phone etiquette and a quiet workspace.
Proficient in Microsoft Office and Google Suite.
High-speed internet connection required.

Flexible hours | Work from home | Competitive pay.