Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
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Columbus, OH · On-site
$20 - $21/hr
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Quick apply
The Service Desk Chat Agent is the first point of contact that supports end users via our live chat channel for IT Service support in a fast-paced 24x7x365 environment. While providing the highest ...
Powell, OH · On-site
$11 - $18/hr
Front Desk Associate (Evening) Join the Sweet Peas Family as a Front Desk Rockstar! Are you ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Front Desk Associate (Evening) Join the Sweet Peas Family as a Front Desk Rockstar! Are you ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Columbus, OH · On-site
$60K - $65K/yr
... chat in a timely manner. • Adhere to all SLAs for ticket handling and KPIs associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Columbus, OH · On-site
$60K - $65K/yr
... chat in a timely manner. • Adhere to all SLAs for ticket handling and KPIs associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Columbus, OH · On-site
$50K - $55K/yr
... chat in a timely manner. • Adhere to all SLAs for ticket handling and KPIs associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Columbus, OH · On-site
$50K - $55K/yr
... chat in a timely manner. • Adhere to all SLAs for ticket handling and KPIs associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Columbus, OH · On-site
$16.50 - $21/hr
... chat in a timely manner. • Adhere to all SLA's for ticket handling and KPI's associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Columbus, OH · On-site
$16.50 - $21/hr
... chat in a timely manner. • Adhere to all SLA's for ticket handling and KPI's associate to ... Desk • Proactive, effectively addressing Incidents and Service Requests, having efficient ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar!Are you energetic, love working with people, and ... Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in ...
Quick apply
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar!Are you energetic, love working with people, and ... Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in ...
Powell, OH · On-site
$12 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar!Are you energetic, love working with people ... Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in ...
Quick apply
Powell, OH · On-site
$12 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar!Are you energetic, love working with people ... Greet and assist families with a smileAnswer customer inquiries via phone, email, chat, or in ...
Columbus, OH · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
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Columbus, OH · On-site
$22 - $25/hr
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Powell, OH · On-site
$12 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$12 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
$11 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
$11 - $18/hr
Join the Sweet Peas Family as a Front Desk Rockstar! Are you energetic, love working with people ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
Powell, OH · On-site
$11 - $18/hr
Join the Sweet Peas team as a Front Desk Rockstar! Are you energetic, love working with people, and ... Answer customer inquiries via phone, email, chat, or in-person * Provide support with sign-ups and ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Quick apply
The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...
Columbus, OH · On-site
$16.50 - $21/hr
Service Desk Quality Analyst Location: Columbus, OH, Duration: 6-12 Months Job Summary: The Service ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
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Columbus, OH · On-site
$16.50 - $21/hr
Service Desk Quality Analyst Location: Columbus, OH, Duration: 6-12 Months Job Summary: The Service ... online chat and/or in person * Create a positive customer support experience, build rapport and ...
Columbus, OH · On-site
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat ... Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the ...
Columbus, OH · On-site
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat ... Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the ...
$12.11 - $13.94
2% of jobs
$13.94 - $15.77
6% of jobs
$15.77 - $17.60
12% of jobs
$18.11 is the 25th percentile. Wages below this are outliers.
$17.60 - $19.42
17% of jobs
The median wage is $20.89 / hr.
$19.42 - $21.25
16% of jobs
$21.25 - $23.08
16% of jobs
$24 is the 75th percentile. Wages above this are outliers.
$23.08 - $24.91
12% of jobs
$24.91 - $26.74
7% of jobs
$26.74 - $28.57
6% of jobs
$28.57 - $30.39
3% of jobs
$30.39 - $32.22
2% of jobs
$12
$22
$32
A Chat Desk job involves assisting customers through live chat by answering questions, resolving issues, and providing information about products or services. Chat Desk agents typically handle multiple conversations simultaneously, ensuring prompt and efficient responses. Strong communication skills, fast typing, and problem-solving abilities are essential for success in this role.
A typical day for a Chat Desk agent involves handling multiple customer chats simultaneously, troubleshooting issues, and delivering prompt, accurate responses through online messaging platforms. You’ll be expected to follow established scripts and guidelines while personalizing your approach to ensure customer needs are met. The work is usually fast-paced, and you may collaborate closely with supervisors or technical teams to resolve complex cases. Regular feedback, training sessions, and opportunities for skill development are common aspects of this environment, helping agents stay updated and grow in their careers.
To thrive as a Chat Desk agent, you need strong customer service skills, rapid typing abilities, and a high school diploma or equivalent as a minimum qualification. Familiarity with chat support platforms, ticketing systems, and CRM software is often required, and some employers may prefer candidates with basic IT support certifications. Excellent written communication, empathy, and problem-solving skills set top performers apart in this role. These abilities are essential for efficiently addressing customer inquiries, ensuring high satisfaction, and maintaining a positive company reputation.
$20 - $21/hr
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