ZipRecruiter

Log In

1

Call Center Representative Jobs in Florida (NOW HIRING)

Alta Resources

Call Center Representative

Fort Myers, FL · On-site

$15 - $18.75/hr

Alta Resources is looking for full-time and part-time call center representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a call ...

Biz Voice Boost

Call Center Representative

Hollywood, FL · On-site

$53K - $59K/yr

Call Center Representative At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image ...

Lost Returns, Inc.

Be Seen First

Call Center Representative

Winter Park, FL · On-site

$18/hr

We are seeking an Experienced Call Center Representative to join our team! You will be responsible for helping customers by providing product support, service information and resolving technical ...

ASCENSUS

Call Center Representative

Miami, FL · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

ASCENSUS

Call Center Representative

Tampa, FL · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

Ascensus

Call Center Representative

Tampa, FL · On-site

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

Ascensus

Call Center Representative

Miami, FL · On-site

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

previous page

Showing results 41-60

All JobsCall Center Representative JobsCall Center Representative Jobs in Florida

Call Center Representative information

See Florida salary details

$8

$13

$18

How much do call center representative jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for call center representative in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Florida?

The most popular types of Call Center Representative jobs in Florida are:

What are popular job titles related to Call Center Representative jobs in Florida?

For Call Center Representative jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Florida look for?

The top searched job categories for Call Center Representative jobs in Florida are:

What cities in Florida are hiring for Call Center Representative jobs?

Cities in Florida with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in FL?

For Call Center Representative jobs in FL, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

Alta Resources

Fort Myers, FL • On-site

$15 - $18.75/hr

Other

Re-posted 11 days ago

Alta Resources rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

18th of 72 rated call and contact centers

Job description

Alta Resources Hiring!

Alta Resources is looking for full-time and part-time call center representatives to provide professional, high-quality, "best-in-class" customer service.

When you join Alta Resources as a call center rep, you will have the opportunity to make a difference in the life of customers. You will listen to, talk with, and problem solve the issues of concerned customers.

What You'll Do:

  • Work with inbound and/or outbound phone calls, email, social media, and other forms of communication to address the needs of our clients' customers.
  • Help facilitate, analyze, and resolve (i.e., troubleshoot) customer issues. Provide product support.
  • Investigate and follow up on questions/issues to resolve concerns in an accurate and timely manner.
  • Provide solutions, recommendations, and product information with a sense of urgency, positivity, and empathy.

Qualifications/Requirements:

  • Strong desire and passion to help people, or as we say at Alta Resources, "Take care of people."
  • Excellent interpersonal, verbal, and written communication skills.
  • Ability to build relationships with clients, consumers, and coworkers.
  • Strong organization and time management skills.

Education & Experience:

  • High school diploma or equivalent (GED, HSED) required. Post high school education is preferred.
  • Previous work experience in customer service, sales, training, or member retention required.
  • Ability to quickly learn program and product knowledge, work on a PC, and navigate a Windows environment.
  • Beginner to intermediate knowledge and use of Microsoft Word, Excel, PowerPoint, and Outlook.
  • Polished phone demeanor, tone, and etiquette is required.

Neenah, WI | Brea, CA | Fort Myers, FL | Pasig City, PH | Belize City, BZ | Mexico City, MX

What Alta Resources employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply