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At Home Call Center Representative Jobs in Florida

Bath Concepts

Call Center Representative

Jacksonville, FL · On-site

$14.75 - $18.50/hr

... homes and quality of life. We are currently seeking a Call Center Representative to join our ... Jacksonville, FL market and surrounding areas. If you enjoy speaking with people, providing ...

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All JobsAt Home Call Center Representative JobsAt Home Call Center Representative Jobs in Florida

At Home Call Center Representative information

See Florida salary details

$8

$13

$18

How much do at home call center representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for at home call center representative in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is an at home call center representative?

At Home Call Center Representatives are customer service professionals who work remotely, typically from their own homes, to handle customer inquiries, resolve issues, and provide support over the phone, email, or chat. They use specialized software to connect with customers and access necessary information. This role allows for flexible work arrangements and is popular among those seeking remote employment. Responsibilities may include answering questions, processing orders, troubleshooting technical problems, and maintaining customer satisfaction. Many companies provide training and equipment to help representatives succeed in a remote environment.

What are the key skills and qualifications needed to thrive as an at home call center representative?

To excel as an At Home Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is usually required. Outstanding representatives demonstrate patience, active listening, and resilience in handling diverse customer queries. These capabilities ensure efficient issue resolution, high customer satisfaction, and reliable remote service delivery.

What are some common challenges faced by at home call center representatives, and how can they be managed?

At Home Call Center Representatives often encounter challenges such as managing distractions in a home environment, maintaining consistent productivity, and staying connected with remote supervisors and teammates. To overcome these, it’s important to establish a dedicated, quiet workspace and set clear boundaries with household members during work hours. Utilizing company-provided communication tools, participating in regular team check-ins, and following a structured daily routine can help maintain focus and foster a sense of team connection, even while working remotely.

What is the difference between At Home Call Center Representative vs Customer Service Agent?

AspectAt Home Call Center RepresentativeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCustomer support, telecommunication, retailRetail, banking, tech support
Job FocusHandling inbound/outbound calls, troubleshooting, supportAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Representatives primarily work remotely handling calls for various companies, while Customer Service Agents may work in-office or remotely, often within specific industries like retail or banking. The main difference lies in the work setting and sometimes the scope of responsibilities.

What are the most commonly searched types of Call Center Representative jobs in Florida?

The most popular types of Call Center Representative jobs in Florida are:

What cities in Florida are hiring for At Home Call Center Representative jobs?

Cities in Florida with the most At Home Call Center Representative job openings:

At Home Call Center Representative jobs near you
Infographic showing various At Home Call Center Representative job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

Bath Concepts

Jacksonville, FL • On-site

$14.75 - $18.50/hr

Other

Posted 15 days ago

Job description

Call Center Representative

With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.

We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.

If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.

General Purpose

As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.

Responsibilities
  • Deliver a scripted presentation to homeowners
  • Adapt the scripted presentation to address individual homeowner needs
  • Answer questions and handle homeowner concerns and objections professionally
  • Collect homeowner information, including names, addresses, and phone numbers
  • Schedule appointments over the telephone
  • Enter appointment details into the computer system
  • Document homeowner information and important details from conversations
  • Confirm appointments scheduled by canvassers or sales representatives
  • Schedule appointments for sales representatives to meet with prospective homeowners
  • Conduct quality-control calls
  • Answer calls from potential customers responding to advertisements
  • Follow up with homeowners after initial contact
  • Update lead information and maintain accurate reports
Qualifications
  • Strong customer service and communication skills
  • Knowledge of sales and marketing principles and strategies
  • Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
  • Ability to communicate confidently and professionally with homeowners
  • Comfortable handling questions, concerns, and objections
  • Basic computer skills and proficiency with relevant computer applications
  • Strong attention to detail and organizational skills
  • Product knowledge will be provided through training

Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.

Apply today and become part of the One & Done Bath Solutions team!

Apply