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Call Center Representative From Home Jobs in Florida

Bath Concepts

Call Center Representative

Jacksonville, FL · On-site

$14.75 - $18.50/hr

... homes and quality of life. We are currently seeking a Call Center Representative to join our ... Answer calls from potential customers responding to advertisements * Follow up with homeowners ...

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All JobsCall Center Representative JobsCall Center Representative From Home JobsCall Center Representative From Home Jobs in Florida

Call Center Representative From Home information

See Florida salary details

$8

$13

$18

How much do call center representative from home jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for call center representative from home in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is a call center representative from home?

Call center representatives from home are customer service professionals who handle inbound or outbound calls for a company while working remotely. They assist customers with issues, answer questions, process orders, or provide technical support using phone, chat, or email. These roles require good communication skills, a quiet workspace, and typically involve using company software and systems to manage customer interactions. Working from home allows for flexibility but also requires self-motivation and reliable internet access.

What are the key skills and qualifications needed to thrive as a call center representative from home?

To excel as a Call Center Representative From Home, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Outstanding active listening, patience, and self-motivation help you manage customer needs and stay productive in a remote setting. These skills ensure efficient customer service, high satisfaction, and reliable performance when working independently.

What are some common challenges faced by remote call center representatives, and how can they be managed?

Remote call center representatives often encounter challenges such as maintaining focus in a home environment, managing time effectively, and overcoming feelings of isolation due to limited in-person interaction. To address these, it’s important to set up a dedicated workspace free from distractions, follow a consistent daily routine, and actively engage in team communications through virtual meetings or chat platforms. Many companies also provide regular training and support to help remote representatives stay connected and productive.

What is the difference between Call Center Representative From Home vs Customer Service Agent?

AspectCall Center Representative From HomeCustomer Service Agent
Work EnvironmentRemote, home-basedTypically office-based or remote
Required CredentialsHigh school diploma, communication skillsHigh school diploma, communication skills
Industry UsageCustomer support, sales, technical supportCustomer support, sales, technical support
Common Search IntentRemote jobs, work from home customer serviceCustomer service jobs, remote customer support

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference is that Call Center Representative From Home works entirely remotely from home, while Customer Service Agent may work in an office or remotely. Both positions are common in customer support industries and often require similar credentials.

What are the most commonly searched types of Call Center Representative jobs in Florida?

The most popular types of Call Center Representative jobs in Florida are:

What are popular job titles related to Call Center Representative From Home jobs in Florida?

For Call Center Representative From Home jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Call Center Representative From Home jobs in Florida look for?

The top searched job categories for Call Center Representative From Home jobs in Florida are:

What cities in Florida are hiring for Call Center Representative From Home jobs?

Cities in Florida with the most Call Center Representative From Home job openings:

Call Center Representative From Home jobs near you
Infographic showing various Call Center Representative From Home job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Call Center Representative

Bath Concepts

Jacksonville, FL • On-site

$14.75 - $18.50/hr

Other

Posted 16 days ago

Job description

Call Center Representative

With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.

We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.

If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.

General Purpose

As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.

Responsibilities
  • Deliver a scripted presentation to homeowners
  • Adapt the scripted presentation to address individual homeowner needs
  • Answer questions and handle homeowner concerns and objections professionally
  • Collect homeowner information, including names, addresses, and phone numbers
  • Schedule appointments over the telephone
  • Enter appointment details into the computer system
  • Document homeowner information and important details from conversations
  • Confirm appointments scheduled by canvassers or sales representatives
  • Schedule appointments for sales representatives to meet with prospective homeowners
  • Conduct quality-control calls
  • Answer calls from potential customers responding to advertisements
  • Follow up with homeowners after initial contact
  • Update lead information and maintain accurate reports
Qualifications
  • Strong customer service and communication skills
  • Knowledge of sales and marketing principles and strategies
  • Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
  • Ability to communicate confidently and professionally with homeowners
  • Comfortable handling questions, concerns, and objections
  • Basic computer skills and proficiency with relevant computer applications
  • Strong attention to detail and organizational skills
  • Product knowledge will be provided through training

Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.

Apply today and become part of the One & Done Bath Solutions team!

Apply