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Entry Level Call Center Representative Jobs in Florida

PostcardMania

Call Center Representative

Clearwater, FL · On-site

$15 - $16/hr

Join Our Team as a Call Center Representative! Are you interested in joining one of Tampa Bay's Top ... This is an entry level position. * Pay starts at $15/hour while you complete 4 weeks of training.

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Call Center Representative Responsibilities Include: * Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics

RejuvenX

Call Center Representative

Port Charlotte, FL · On-site

$14.50 - $18/hr

Call Center Representative Responsibilities Include: * Managing large amounts of inbound and outbound calls in a timely manner * Following call center "scripts" when handling different topics

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How much do entry level call center representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for entry level call center representative in Florida is $13.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $14.38 per hour, depending on experience, location, and employer.

What is an Entry Level Call Center Representative job?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What are the key skills and qualifications needed to thrive in the Entry Level Call Center Representative position, and why are they important?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

What does a typical workday look like for an Entry Level Call Center Representative?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.
More about Entry Level Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Florida? The most popular types of Call Center Representative jobs in Florida are:
What are popular job titles related to Entry Level Call Center Representative jobs in Florida? For Entry Level Call Center Representative jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Entry Level Call Center Representative jobs in Florida look for? The top searched job categories for Entry Level Call Center Representative jobs in Florida are:
What cities in Florida are hiring for Entry Level Call Center Representative jobs? Cities in Florida with the most Entry Level Call Center Representative job openings:
Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Florida as of May 2026, with employment types broken down into 1% As Needed, 61% Full Time, 33% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $27,842 per year, or $13.4 per hour.

Entry Level Call Center Rep

Tax Defense Network, A MoneySolver Company

Jacksonville, FL • Remote

$15/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 hours ago

Job description

Description

We are seeking a motivated and customer-focused Call Center Agents to handle inbound and outbound calls. This role requires strong communication skills, persuasion and negotiation skills, and the ability to work in a fast-paced environment while maintaining professionalism and accuracy. Prior sales or call center experience is preferred.


Who We Are


MoneySolver, also known as Tax Defense Network (TDN) is a national tax company that is dedicated to changing the lives of our clients by providing superior customer service and affordable tax debt solutions. Since 2007, our company has worked tirelessly to be one of the best in the tax debt services industry by ensuring our customers' best interests are always put first. If you're looking for an exciting career with great benefits and flexibility, consider joining the TDN/MoneySolver team. We are always on the lookout for compassionate, talented tax professionals who want to make a difference in other people's lives.


Why Work Here

  • Winner of Glassdoor best Place to Work 2021
  • Winner of Jacksonville Business Journal Best Places to Work 2021
  • Full range of benefits including medical, dental, vision, disability, PTO, etc.
  • $1 employee dental coverage (bi-weekly)
  • Free $20k life insurance benefit
  • Free Employee Assistance Program
  • 401(k) plan with match that vests immediately
  • 4 weeks paid parental leave
  • Discounted Annual Tax Preparation

What you Will Do

  • Make Outbound calls utilizing a dialer, answer incoming phone calls, and properly qualify all potential clients, while following the MoneySolver Scripts, Talk Track, and protocols.
  • Accurately document customer interactions in company systems
  • Meet performance goals for call quality, attendance, and productivity
  • Follow company policies, procedures, and compliance guidelines

Requirements


  • Minimum of high school diploma or GED
  • Steady job history, with strong job tenure pattern preferred
  • Sales experience preferred
  • Updated resume required for consideration

PHYSICAL DEMANDS:

  • Sitting at a desk and working on a computer for prolonged periods.
  • Continuously requires close vision, talking, hearing, using hands and fingers, twisting, standing, walking, reaching, kneeling, bending, crouching and keyboarding.
  • Occasionally requires lifting, carrying, pushing/pulling, reaching overhead and reaching at or below shoulder level.
  • Frequent light work that includes moving objects up to 15 pounds.

WORK ENVIRONMENT:

  • Indoor office setting.
  • Noise level usually quiet to moderate.
  • Working in close proximity to others (not applicable to remote or work-from-home status)

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It in no way implies that these are the only functions to be performed by the incumbent. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All functions are subject to reasonable modification to accommodate individuals with disabilities. MoneySolver is an Equal Opportunity Employer.

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