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Brand Protection Manager Jobs (NOW HIRING)

Saks

Asset Protection Manager

Naples, FL · On-site

The Asset Protection Manager is responsible for the inventory shortage performance and total ... Exposure to rewarding career advancement opportunities across the largest multi-brand luxury ...

Zquared, LLC

Brand Manager

Chesterfield, MO

... protection under one operational system. We currently manage a portfolio of 50+ brand partners across multiple pods and continue to scale toward 100. Role The Brand Manager at ZQUARED is the ...

Zquared, LLC

Brand Manager

Chesterfield, MO · On-site

$80K - $90K/yr

... protection under one operational system. We currently manage a portfolio of 50+ brand partners across multiple pods and continue to scale toward 100. Role The Brand Manager at ZQUARED is the ...

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How much do brand protection manager jobs pay per year?

As of May 31, 2026, the average yearly pay for brand protection manager in the United States is $49,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $55,000.00 per year, depending on experience, location, and employer.

How to Become a Brand Protection Manager?

The qualifications that you need to become a brand protection manager include a degree and knowledge of trademarks and intellectual property laws. You can start this career by earning a bachelor’s degree in legal studies or a similar field. If you have specialized duties and responsibilities, you may need to obtain additional credentials. Some employers prefer to hire a brand protection manager with a master’s degree relevant to the industry in which they work. Other companies seek candidates who have a law degree (JD) and skills and experience with copyright or trademark law.

What are the key skills and qualifications needed to thrive as a Brand Protection Manager, and why are they important?

To thrive as a Brand Protection Manager, you need expertise in intellectual property law, risk assessment, and investigative research, often supported by a degree in law, business, or a related field. Familiarity with online monitoring tools, anti-counterfeiting technologies, and legal enforcement platforms is typically required. Exceptional analytical thinking, communication, and negotiation skills help you collaborate with stakeholders and respond to infringement effectively. These skills are crucial to safeguard a company's brand reputation, minimize legal risk, and protect revenue streams.

What are some common challenges a Brand Protection Manager faces when combating counterfeit products online?

Brand Protection Managers often encounter the challenge of identifying and removing counterfeit listings across various e-commerce platforms, social media, and third-party websites. Staying ahead of counterfeiters requires continuous monitoring, analysis of new sales channels, and collaboration with legal teams to enforce intellectual property rights. Additionally, the constantly evolving tactics of infringers and the global nature of online marketplaces mean that Brand Protection Managers must adapt quickly and work closely with cross-functional teams to ensure the integrity of the brand.

What does a Brand Protection Manager do?

A Brand Protection Manager is responsible for safeguarding a company's brand from infringement, counterfeiting, and unauthorized use. They develop and implement strategies to monitor, detect, and address intellectual property violations across various channels, including online marketplaces and physical markets. Their duties often involve working closely with legal teams, conducting investigations, and educating internal teams about brand protection. The goal is to maintain the integrity and reputation of the brand while minimizing financial and reputational risks.

What is the difference between Brand Protection Manager vs Trademark Specialist?

AspectBrand Protection ManagerTrademark Specialist
CredentialsBachelor's degree, experience in brand management or legal complianceBachelor's degree, legal background, certification in trademarks or IP law
Work EnvironmentCorporate, retail, or online brand management teamsLegal departments, IP firms, or corporate legal teams
Industry UsageUsed across consumer goods, retail, and online sectorsPrimarily in legal, IP, and trademark-focused roles
Search & Comparison IntentUnderstanding roles in brand protection and managementClarifying legal and trademark responsibilities

The Brand Protection Manager focuses on safeguarding brand reputation, monitoring infringement, and coordinating with marketing and legal teams. The Trademark Specialist concentrates on trademark registration, legal enforcement, and IP rights management. While both roles involve brand and legal aspects, the Brand Protection Manager has a broader scope in brand strategy, whereas the Trademark Specialist specializes in trademark law and registration processes.

More about Brand Protection Manager jobs
What cities are hiring for Brand Protection Manager jobs? Cities with the most Brand Protection Manager job openings:
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What states have the most Brand Protection Manager jobs? States with the most job openings for Brand Protection Manager jobs include:
What job categories do people searching Brand Protection Manager jobs look for? The top searched job categories for Brand Protection Manager jobs are:
Brand Protection Manager jobs near you
Infographic showing various Brand Protection Manager job openings in the United States as of May 2026, with employment types broken down into 70% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $49,999 per year, or $24 per hour.

Brand Protection & Customer Service Associate

IMH Fragrance

Columbus, OH • On-site

$25 - $27/hr

Part-time

Posted 15 days ago

Job description

Job description

JOB SUMMARY

We are looking for a sharp, responsible, and proactive individual with strong digital skills to join our growing team as a Brand Protection & Customer Service Associate. This onsite role combines direct-to-consumer customer support with essential brand protection responsibilities and is ideal for someone seeking meaningful, flexible part-time work in a fast-paced and growing company.

A background in customer service and strong digital fluency are essential. Full training will be provided for all brand protection tasks. We're looking for someone analytical, organized, detail-oriented, and eager to learn and contribute.

Key ResponsibilitiesCustomer Support Operations, D2C (20%)

  • Deliver professional and empathetic assistance to end-users via digital channels, including email, chat, and contact forms (no phone support).
  • Efficiently manage the daily queue of inquiries to ensure every customer receives a thorough and timely resolution.
  • Address a diverse array of requests ranging from returns, exchanges, and refunds to shipping complications and product guidance.
  • Liaise with logistics, finance, marketing, and distribution teams to resolve complex shipping claims and supply chain issues.
  • Enhance the overall brand experience by tracking satisfaction metrics, analyzing trends, and developing proactive communication templates.

Marketplace Integrity & Brand Protection (75%)

  • Actively monitor major e-commerce hubs like Amazon, Walmart, and eBay to detect unauthorized sellers and pricing policy breaches.
  • Execute enforcement actions by filing IP infringement reports and takedown requests via Brand Registry, VeRO, and Google tools.
  • Investigate suspicious marketplace patterns and analyze seller activity to build evidence-based cases for policy enforcement.
  • Validate seller compliance by cross-referencing external marketplace listings with internal sales records.
  • Engage with B2B partners regarding brand registration efforts and the enforcement of established pricing policies.

Analytics & Knowledge Management (5%)

  • Generate comprehensive weekly reports summarizing support activity and the progress of brand protection initiatives.
  • Monitor key performance indicators (KPIs) to ensure alignment with broader departmental objectives.
  • Develop and maintain internal knowledge base assets, including SOPs, templates, and documentation of unique case insights.

What We're Looking For

  • Proven background managing customer service within digital environments
  • Excellent command of written English for professional communication
  • High degree of reliability, autonomy, and meticulous attention to detail
  • Skilled at organizing and ranking multiple concurrent responsibilities
  • Confident in adapting to and navigating diverse digital platforms and tools
  • Strong problem-solving abilities paired with an analytical perspective
  • Team-oriented mindset with a drive to help a developing department succeed
  • Poised and capable when handling sensitive or challenging interactions with stakeholders and policy offenders

Qualifications

  • Fluency in English (written and spoken)
  • Experience in customer support or e-commerce customer service required
  • Proficiency with Google Workspace and cloud-based tools
  • Familiarity with CRM or helpdesk systems is a plus
  • Experience with Amazon, eBay, Walmart, or other eCommerce platforms is a plus
  • Additional languages are a plus

Job Details

Pay: $2526/hour

Schedule: 2025 hours per week

Working Hours: Flexible within 9:00 AM5:00 PM EST

Reports to: Director of Special Projects

Work Type: Onsite