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Billing Customer Service Representative Jobs (NOW HIRING)

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Comfortable billing customers and taking payments * Prior clerical and data entry experience

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Comfortable billing customers and taking payments * Prior clerical and data entry experience

lynden

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

Process Bills of Lading for receiving, review bills for complete information, assign codes and ... Customer Service Representative II ESSENTIAL DUTIES AND RESPONSIBILITIES include the above and ...

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Billing Customer Service Representative information

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How much do billing customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for billing customer service representative in the United States is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Billing Customer Service Representative vs Accounts Receivable Clerk?

AspectBilling Customer Service RepresentativeAccounts Receivable Clerk
Primary RoleHandles customer billing inquiries, resolves billing issues, and provides account supportManages invoicing, tracks payments, and maintains accounts receivable records
CredentialsHigh school diploma; customer service experience often preferredHigh school diploma; accounting or finance knowledge beneficial
Work EnvironmentCustomer service centers, call centers, or office settingsOffice environment, accounting or finance departments
Industry UsageCommon across industries with billing needs, such as healthcare, telecom, and utilitiesPrimarily in finance, accounting, and administrative departments

While both roles involve billing processes, the Billing Customer Service Representative focuses on customer interactions and resolving billing issues, whereas the Accounts Receivable Clerk manages invoicing and payment tracking. Both roles are essential in financial operations but serve different functions within an organization.

What skills and qualifications are needed to be a billing customer service representative?

To thrive as a Billing Customer Service Representative, you need strong problem-solving abilities, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with billing software, customer relationship management (CRM) systems, and proficiency in office applications like Excel are typically required. Excellent communication, patience, and conflict resolution skills set top performers apart in handling customer inquiries and disputes. These skills ensure accurate billing, timely resolution of issues, and a positive customer experience, which are critical for business reputation and client retention.

What challenges do billing customer service representatives face and how can they manage them?

Billing Customer Service Representatives often encounter challenges such as handling upset customers, resolving billing discrepancies, and managing high call volumes. To effectively manage these situations, strong communication and problem-solving skills are essential. Representatives benefit from staying organized, remaining patient, and utilizing available resources and company protocols to resolve issues efficiently. Building rapport and demonstrating empathy can also help diffuse tense situations and lead to more positive customer interactions.

What is a billing customer service representative?

Billing Customer Service Representatives are professionals who assist customers with billing inquiries, payment issues, and account discrepancies. They typically work for companies in industries like healthcare, utilities, telecommunications, and retail. Their responsibilities include answering questions about bills, processing payments, resolving disputes, and ensuring customers understand their charges. They may also update account information and escalate complex issues to the appropriate department. Strong communication and problem-solving skills are essential for this role.
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Billing Customer Service Representative jobs near you
Infographic showing various Billing Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,254 per year, or $19.4 per hour.

Customer Service Representative

Classet

Tigard, OR • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Ace Handyman Services is hiring a Customer Service Representative!
Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit team! We are Portland's top-rated handyman business, focusing on community and bringing helpful services to Portland area homes since 2010. Our mission is to continue the premium customer experience found in Ace Hardware stores to our customers' homes by helping with their home improvement needs.
As a Customer Service Representative (CSR), you'll play the critical role of engaging customers and assisting them with getting the home improvement services they seek scheduled and completed.
Starting Pay Rate: $20 per hour
Responsibilities:
  • Partner with other CSRs to answer phone calls and respond to online inquiries
  • Book appointments and resolve scheduling conflicts as they occur
  • Input and maintain job information in customer management software
  • Team with field employees to provide a superior customer experience
  • Perform quality assurance and warranty calls to ensure customer satisfaction
Requirements
  • 3+ years of customer service experience in the construction/home improvement industry
  • 1+ year experience booking appointments and resolving scheduling conflicts
  • Great attitude with ability to accurately communicate and schedule services on the phone
  • Good organizational and multitasking skills
  • Comfortable billing customers and taking payments
  • Prior clerical and data entry experience
  • Proficient with Microsoft Office, including Outlook, Word, Excel and Mac computers
Nice to Have:
  • Experience using customer management software
  • Project management experience
  • Prior sales experience and experience leveraging a sales script
  • QuickBooks experience
Benefits
Community is important to us and that starts with a team that takes care of each other. We offer an
employee-friendly work environment with plenty of opportunities to advance in our quickly growing
company. Additionally, we offer the following best-in-class benefits package:
  • Health, dental, vision, 401(k) benefits
  • Paid vacation days
  • Sick pay
  • Paid holidays
  • $50 monthly mobile phone stipend
  • Monthly performance bonuses
  • Regular pay reviews
  • A flexible work environment, and more!

Apply today to join our team!
Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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