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Billing Customer Service Jobs (NOW HIRING)

Billing Customer Service Representative Portland, Maine The Billing Customer Service Representative is responsible for providing high-quality service to internal and external customers by supporting ...

Billing Customer Service Representative

Phoenix, AZ ยท On-site

$16 - $20.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Job Summary Our client is seeking a dedicated Billing Customer Service Representative to handle patient inquiries and resolve billing issues. The primary responsibilities include managing inbound ...

Billing Customer Service Representative

Phoenix, AZ ยท On-site

$16 - $20.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Billing Customer Service Representative

Phoenix, AZ ยท On-site

$17 - $21.75/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Billing Customer Service Representative

O Fallon, MO ยท On-site

$16 - $20.50/hr

Phone servicing of billing inquiries, taking payments, client concerns, portal navigation assistance, etc. * Provide excellent customer service and quality technical content via incoming telephone ...

Medical Billing CSR

Boardman, OH ยท On-site

$16 - $19/hr

Medical Billing CSR Location: Boardman, OH (Onsite) Industry: Healthcare / Medical Services Pay: $16 - $19 / Hour Benefits: This position is eligible for Medical, Dental, Vision, and 401K benefits.

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Billing Customer Service information

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How much do billing customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for billing customer service in the United States is $19.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is a billing customer service?

A Billing Customer Service job involves assisting customers with billing inquiries, resolving payment issues, processing invoices, and explaining charges. Representatives handle account discrepancies, process refunds, and ensure accurate billing records. They also provide support for payment plans, dispute resolutions, and customer account updates. Strong communication and problem-solving skills are essential for this role.

What are some typical challenges faced in a billing customer service role?

In a Billing Customer Service role, you may encounter challenges such as addressing complex account discrepancies, explaining detailed invoices to customers, and resolving payment issues in a timely and professional manner. Multitasking is often required as you handle a high volume of inquiries through phone, email, or chat, all while maintaining accuracy and compliance with company policies. You may also need to collaborate closely with accounting teams and other departments to investigate and resolve contested charges. Overcoming these challenges helps build your problem-solving skills and can prepare you for advancement into more specialized billing or supervisory roles.

What are the key skills and qualifications needed to thrive in billing customer service?

To thrive as a Billing Customer Service professional, you need strong attention to detail, knowledge of billing procedures, and experience with customer support, often complemented by a high school diploma or equivalent. Familiarity with billing software, CRM systems, and basic accounting tools is typically required, with some employers preferring candidates experienced in platforms like SAP, QuickBooks, or Oracle. Excellent communication, problem-solving, and patience help candidates excel when addressing customer inquiries or resolving discrepancies. These skills and qualities are crucial for ensuring accurate billing, delivering positive customer experiences, and efficiently supporting overall revenue cycles.

More about Billing Customer Service jobs
What cities are hiring for Billing Customer Service jobs? Cities with the most Billing Customer Service job openings:
What states have the most Billing Customer Service jobs? States with the most job openings for Billing Customer Service jobs include:
Infographic showing various Billing Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $40,254 per year, or $19.4 per hour.

Billing Customer Service Representative

AtWork - Harrisonburg

Harrisonburg, VA โ€ข On-site

$20/hr

Other

Posted 8 days ago


Job description

Temporary Billing Customer Service Representative $20.00/hour | Mondayโ€“ Friday | 8: 00 AM โ€“ 5: 00 PM Temporary Assignment โ€“ Minimum 6-Month Opportunity Looking for a stable, full-time position without a long-term commitment? AtWork Personnel is seeking a dependable, detail-oriented professional for a temporary Billing Customer Service Representative position. This assignment is expected to last a minimum of six months and offers a great opportunity to gain valuable office and customer service experience in a professional environment. If you' re organized, enjoy helping customers, and thrive in a fast-paced office setting, we' d love to hear from you! What You' ll Be Doing As a Billing Customer Service Representative, you' ll play an important role in ensuring customers receive accurate, timely service while maintaining detailed records. Responsibilities include: Processing payments accurately and efficiently Performing data entry and maintaining customer account information Assisting customers by phone, email, mail, and in person Answering questions regarding utility bills, payments, services, and account information Processing collections and service requests Completing daily and monthly balancing procedures Researching and resolving billing discrepancies Maintaining accurate records in a fast-paced office environment Assisting with additional clerical and administrative duties as assigned What We' re Looking For The ideal candidate is someone who: Has exceptional attention to detail Enjoys providing outstanding customer service Can multitask while maintaining accuracy Is dependable with excellent attendance and punctuality Works well independently and as part of a team Communicates professionally with customers and coworkers Qualifications High school diploma or GED required Bilingual (English/Spanish) is preferred, but not required Basic knowledge of: Windows operating system Microsoft Word and Excel Firefox and internet browsers Email applications Comfortable typing multiple lines of information while speaking with customers Able to efficiently use a numeric keypad for data entry Strong basic math skills Excellent communication and organizational abilities Ability to follow written and verbal instructions Ability to adapt to changing priorities in a busy office Physical Requirements Primarily seated office position Occasionally required to stand, walk, bend, kneel, or crouch Must occasionally lift and/or move up to 20 pounds or team lift up to 50 pounds Position Details Pay: $20.00 per hour Schedule: Monday-Friday, 8: 00 AM-5: 00 PM Duration: Temporary assignment expected to last at least six (6) months Location: Harrisonburg area Ready to Get Started? If you' re looking for a rewarding office position where your attention to detail and customer service skills will shine, we' d love to hear from you! Apply today with AtWork Personnel or call us at 540-617-0082 to learn more.