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Billing Customer Service Jobs in Raleigh, NC (NOW HIRING)

WakeMed

Customer Service Assistant

Raleigh, NC · On-site

$16.75 - $23/hr

Overview The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center ...

Verdesian

Customer Service Representative

Cary, NC · On-site

$15 - $20.25/hr

The CSR will be responsible for delivering exceptional customer service. The position is ... bill of lading, and sending shipment releases to warehouses and/or manufacturing sites.

Caliber Collision

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

... for a Customer Service Representative to perform all-purpose duties, which may include, but not ... billing and load level processes. BENEFITS OF JOINING CALIBER * Benefits from day one: Immediately ...

Caliber Collision

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

... for a Customer Service Representative to perform all-purpose duties, which may include, but not ... billing and load level processes. BENEFITS OF JOINING CALIBER * Benefits from day one: Immediately ...

Caliber Collision

Customer Service Representative

Raleigh, NC · On-site

$15.50 - $21.25/hr

... billing and load level processes. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: BENEFITS OF JOINING CALIBER * Benefits from day one: Immediately eligible for medical ...

Caliber Collision

Customer Service Representative

Raleigh, NC

$15.50 - $21.25/hr

... billing and load level processes. OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO: BENEFITS OF JOINING CALIBER * Benefits from day one: Immediately eligible for medical ...

Air Clean Systems

Customer Service Representative

Creedmoor, NC · On-site

$11.50 - $15.50/hr

Kim Benton and Bill Wickward Job Summary: As part of the overall sales team, the Customer Service Representative is tasked with account retention and notification to ensure proper maintenance and use ...

Adecco

Customer Service Representative

Cary, NC

$20.40/hr

Responsibilities: · Answer incoming calls and assist patients with prescription status, billing ... For instant consideration for this for Customer Service Representative. Position with Adecco CARY ...

Addison Group

Customer Service Officer

Apex, NC · On-site

$65K - $70K/yr

Process billing transactions, credits, and account adjustments. * Generate reports related to orders, customer activity, and service performance. * Collaborate with cross-functional teams to ...

WakeMed

Customer Service Assistant, Bilingual

Raleigh, NC · On-site

$16.75 - $23/hr

Overview The Customer Service Assistant is responsible for assisting patients with insurance and billing questions and performs functions directly associated with a customer service call center ...

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All JobsBilling Customer Service JobsBilling Customer Service Jobs in Raleigh, NC

Billing Customer Service information

See Raleigh, NC salary details

$8

$18

$27

How much do billing customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for billing customer service in Raleigh, NC is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What is a Billing Customer Service job?

A Billing Customer Service job involves assisting customers with billing inquiries, resolving payment issues, processing invoices, and explaining charges. Representatives handle account discrepancies, process refunds, and ensure accurate billing records. They also provide support for payment plans, dispute resolutions, and customer account updates. Strong communication and problem-solving skills are essential for this role.

What are some typical challenges faced in a Billing Customer Service role?

In a Billing Customer Service role, you may encounter challenges such as addressing complex account discrepancies, explaining detailed invoices to customers, and resolving payment issues in a timely and professional manner. Multitasking is often required as you handle a high volume of inquiries through phone, email, or chat, all while maintaining accuracy and compliance with company policies. You may also need to collaborate closely with accounting teams and other departments to investigate and resolve contested charges. Overcoming these challenges helps build your problem-solving skills and can prepare you for advancement into more specialized billing or supervisory roles.

What are the key skills and qualifications needed to thrive in the Billing Customer Service position, and why are they important?

To thrive as a Billing Customer Service professional, you need strong attention to detail, knowledge of billing procedures, and experience with customer support, often complemented by a high school diploma or equivalent. Familiarity with billing software, CRM systems, and basic accounting tools is typically required, with some employers preferring candidates experienced in platforms like SAP, QuickBooks, or Oracle. Excellent communication, problem-solving, and patience help candidates excel when addressing customer inquiries or resolving discrepancies. These skills and qualities are crucial for ensuring accurate billing, delivering positive customer experiences, and efficiently supporting overall revenue cycles.

What are popular job titles related to Billing Customer Service jobs in Raleigh, NC? For Billing Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Billing Customer Service jobs in Raleigh, NC look for? The top searched job categories for Billing Customer Service jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Billing Customer Service jobs? Cities near Raleigh, NC with the most Billing Customer Service job openings:
Billing Customer Service jobs near you
Infographic showing various Billing Customer Service job openings in Raleigh, NC as of July 2026, with employment types broken down into 76% Full Time, 16% Part Time, 2% Temporary, 2% Contract, and 4% Nights. Highlights an 100% In-person job distribution, with an average salary of $39,130 per year, or $18.8 per hour.

Customer Service Representative | Technical Support

Customer Operations

Morrisville, NC

Full-time

Re-posted 29 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you.


As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers.

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST

  • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service
  • Representing a Fortune 100 company and being the voice of Spectrum
  • Troubleshooting and resolving technical issues related to cable and video services
  • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more
  • Resolving TV inquiries while creating best-in-class customer experiences
  • Working in an open, friendly environment with a supportive, energetic team
     

We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment.


WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient

#LI-SA3
CRP113 2026-77066 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM
Required Qualifications

  • Education: High school diploma or equivalent
  • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
  • Language: Ability to read, write, speak and understand English

Preferred Qualifications

  • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center
  • Technical Skills: MS Office, computer skills, typing
  • Skills: Communication, organization, time management, multi-tasking, customer service
  • Abilities: Dependable, professional, solution-oriented, results-driven, resilient
Employment Type: Full Time

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