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Billing Customer Service Representative Jobs in Georgia

FastTek

Customer Service Representative

Powder Springs, GA

$15.25 - $20.50/hr

Customer Service Representative #1058650 * This role will be Partnering with local branches along ... Will manage billing projects for all equipment orders to assure that invoices are prepared and ...

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Billing Customer Service Representative information

See Georgia salary details

$7

$16

$23

How much do billing customer service representative jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for billing customer service representative in Georgia is $16.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.

What is a billing customer service representative?

Billing Customer Service Representatives are professionals who assist customers with billing inquiries, payment issues, and account discrepancies. They typically work for companies in industries like healthcare, utilities, telecommunications, and retail. Their responsibilities include answering questions about bills, processing payments, resolving disputes, and ensuring customers understand their charges. They may also update account information and escalate complex issues to the appropriate department. Strong communication and problem-solving skills are essential for this role.

What skills and qualifications are needed to be a billing customer service representative?

To thrive as a Billing Customer Service Representative, you need strong problem-solving abilities, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with billing software, customer relationship management (CRM) systems, and proficiency in office applications like Excel are typically required. Excellent communication, patience, and conflict resolution skills set top performers apart in handling customer inquiries and disputes. These skills ensure accurate billing, timely resolution of issues, and a positive customer experience, which are critical for business reputation and client retention.

What challenges do billing customer service representatives face and how can they manage them?

Billing Customer Service Representatives often encounter challenges such as handling upset customers, resolving billing discrepancies, and managing high call volumes. To effectively manage these situations, strong communication and problem-solving skills are essential. Representatives benefit from staying organized, remaining patient, and utilizing available resources and company protocols to resolve issues efficiently. Building rapport and demonstrating empathy can also help diffuse tense situations and lead to more positive customer interactions.

What is the difference between Billing Customer Service Representative vs Accounts Receivable Clerk?

AspectBilling Customer Service RepresentativeAccounts Receivable Clerk
Primary RoleHandles customer billing inquiries, resolves billing issues, and provides account supportManages invoicing, tracks payments, and maintains accounts receivable records
CredentialsHigh school diploma; customer service experience often preferredHigh school diploma; accounting or finance knowledge beneficial
Work EnvironmentCustomer service centers, call centers, or office settingsOffice environment, accounting or finance departments
Industry UsageCommon across industries with billing needs, such as healthcare, telecom, and utilitiesPrimarily in finance, accounting, and administrative departments

While both roles involve billing processes, the Billing Customer Service Representative focuses on customer interactions and resolving billing issues, whereas the Accounts Receivable Clerk manages invoicing and payment tracking. Both roles are essential in financial operations but serve different functions within an organization.

What are popular job titles related to Billing Customer Service Representative jobs in Georgia?

For Billing Customer Service Representative jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Billing Customer Service Representative jobs in Georgia look for?

The top searched job categories for Billing Customer Service Representative jobs in Georgia are:

What are popular job titles related to Billing Customer Service Representative jobs in GA?

For Billing Customer Service Representative jobs in GA, the most frequently searched job titles are:

Billing Customer Service Representative jobs near you
Infographic showing various Billing Customer Service Representative job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,990 per year, or $16.3 per hour.

CSR / Customer Service Rep

JN Electrical Temperature Control, Inc

Bowersville, GA • On-site

$12 - $22/hr

Full-time

PTO

Re-posted 11 hours ago

Job description

JN Electrical Temperature Control in Bowersville, GA is calling all go-getters to apply to join our amazing team as a full-time CSR / Customer Service Rep!


WHY YOU SHOULD JOIN OUR TEAM

We are a leading company that cares about its employees. We pay our CSR / Customer Service Reps a competitive wage of $12 - $22 per hour, dependent upon personal mindset and skillset. Additionally, we offer our CSR / Customer Service Reps the opportunity to receive a performance bonus. Our team also enjoys great benefits, including paid time off (PTO), birthdays off, a flexible schedule, personal growth opportunities, and a caring team. Plus, we make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading!


ABOUT JN ELECTRICAL TEMPERATURE CONTROL

Since 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence, and more!

We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance.


ARE YOU A GOOD FIT?

Ask yourself: Can you effectively prioritize multiple tasks and stay organized? Do you have great communication skills? Are you professional and polite? If yes, you might just be perfect for this scheduling position! If so, please consider applying for this CSR / Customer Service Rep position today!


YOUR LIFE AS CSR / CUSTOMER SERVICE REP

As a CSR / Customer Service Rep, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!

SERVICE AREAS

Employees are expected to work and commute to the following areas, alongside Bowersville:

  • Athens, GA 30601
  • Anderson, SC 29621

WHAT WE NEED FROM YOU

  • Computer literacy
  • Phone skills

Strong interpersonal skills are preferred. If you can meet these requirements and perform this CSR job as described above, we would be happy to have you as part of our team!

Apply