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Bdc Representative Jobs in Georgia (NOW HIRING)

Loganville Ford

BDC Manager

Loganville, GA · On-site

Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency. * Lead Management: Monitor ...

Asbury Automotive Group

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Loganville Ford

BDC Manager

Loganville, GA

Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency. * Lead Management: Monitor ...

Loganville Ford

BDC Manager

Loganville, GA · On-site

Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency. * Lead Management: Monitor ...

Jim Ellis Chevrolet Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

Jim Ellis Chevrolet Atlanta

SERVICE BDC

Atlanta, GA

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

Jim Ellis Ford - Sandy Spring

SERVICE BDC

Sandy Springs, GA · On-site

$15 - $19.75/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

Jim Ellis Audi Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

Jim Ellis Ford - Sandy Spring

SERVICE BDC

Sandy Springs, GA

$15 - $19.75/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

Carl Black Automotive Group

BDC SERVICE

Kennesaw, GA · On-site

Automotive Service Business Development Representative Kennesaw, GA At Carl Black Chevrolet Buick ... The Service BDC Representative position has a base hourly pay + commission pay scale. Job Duties:

Jim Ellis Audi Atlanta

SERVICE BDC

Atlanta, GA · On-site

$14.50 - $19.25/hr

Whether you are just starting in your career or are an experienced BDC Representative, Jim Ellis is the place for you! We have a hands-on management team to help you grow & succeed all while earning ...

NISSAN LITHIA SPRINGS LLC

BDC SALES

Lithia Springs, GA · On-site

$13.75 - $18.50/hr

Post scheduled appointments on appointment board in BDC. * Reschedule no-show Customer appointments. * Follow up with Sales or Service Department to determine if appointment was kept and the outcome.

NISSAN MORROW LLC

BDC SALES

Morrow, GA

$14.25 - $19/hr

Post scheduled appointments on appointment board in BDC. * Reschedule no-show Customer appointments. * Follow up with Sales or Service Department to determine if appointment was kept and the outcome.

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Bdc Representative information

See Georgia salary details

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How much do bdc representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for bdc representative in Georgia is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is a BDC representative?

BDC Representatives, or Business Development Center Representatives, are professionals who typically work in car dealerships to manage incoming and outgoing customer communications. They handle phone calls, emails, and online inquiries, schedule appointments, and follow up with potential and existing customers to generate leads and support the sales team. Their main goal is to enhance customer experience and contribute to the dealership's sales growth by ensuring effective communication between customers and the sales department.

What are the key skills and qualifications needed to thrive as a BDC representative?

To thrive as a BDC Representative, strong communication skills, customer service aptitude, and basic computer literacy are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Outstanding organizational skills, resilience, and a positive attitude help candidates excel in this fast-paced, customer-focused environment. These skills enable BDC Representatives to efficiently manage leads, build customer relationships, and drive sales success for the dealership.

How does a BDC representative typically interact with sales and service teams to ensure a seamless customer experience?

BDC Representatives play a vital role in bridging communication between customers and dealership sales or service teams. They handle inbound and outbound customer inquiries, schedule appointments, and follow up on leads, ensuring all information is accurately relayed to the appropriate department. Regular collaboration with sales and service staff helps resolve customer concerns quickly and ensures that appointments and follow-ups are managed efficiently. This teamwork not only improves the overall customer experience but also helps drive dealership goals.

What is the difference between Bdc Representative vs Customer Service Representative?

AspectBdc RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma, CRM familiarityHigh school diploma, communication skills
Work EnvironmentDealerships, automotive industryVarious industries, call centers, retail
Employer & Industry UsageAuto dealerships, sales-focusedBroad, customer-focused roles
Common Search & ComparisonYesYes

The main difference is that a Bdc Representative primarily works in automotive dealerships, focusing on lead generation and appointment setting, while a Customer Service Representative works across various industries, handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but the Bdc Representative often requires familiarity with CRM systems and sales processes specific to the automotive industry.

Is being a Bdc Representative a good job?

A BDC (Business Development Center) Representative is responsible for generating leads, setting appointments, and supporting sales efforts, often working in a dealership or sales environment. The role can offer a steady income with commissions or bonuses and requires good communication skills and familiarity with CRM tools. Job satisfaction depends on individual preferences for sales work, customer interaction, and performance-based incentives.

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What job categories do people searching Bdc Representative jobs in Georgia look for?

The top searched job categories for Bdc Representative jobs in Georgia are:

What cities in Georgia are hiring for Bdc Representative jobs?

Cities in Georgia with the most Bdc Representative job openings:

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For Bdc Representative jobs in GA, the most frequently searched job titles are:

Bdc Representative jobs near you
Infographic showing various Bdc Representative job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,728 per year, or $15.3 per hour.

Service BDC Representative - Group 1 Toyota Rivertown

Group 1 Automotive, Inc.

Columbus, GA • On-site

$11.75 - $15.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Group 1 Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

82nd of 154 rated car dealerships

Job description

About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
We are looking for a high-energy, results-driven Service BDC Agent to be the "voice" of our service department. Your primary goal is to turn inbound inquiries and outbound reminders into scheduled service appointments. This role is perfect for someone who thrives in a fast-paced environment and enjoys building rapport over the phone, text, and email. .
In addition to competitive pay, we offer our associates the following benefits:
  • Attractive Commission Structure: Performance-based bonuses for every appointment that is set and "shows".
  • Career Growth: Clear pathways to becoming a Service Advisor, BDC Manager, or Sales Consultant.
  • Full Benefits: Medical, Dental, Vision, 401(k), and Paid Time Off.
  • Perks: Employee discounts on vehicle purchases, parts, and service repairs.

Responsibilities
  • Lead Response: Respond to all service inquiries and website leads within minutes.
  • Appointment Setting: Manage high-volume inbound/outbound calls to schedule vehicle maintenance, repairs, and recalls.
  • Outbound Outreach: Conduct 160+ daily outbound touches for service reminders, missed appointments, and declined service follow-ups to keep the service drive full.
  • CRM Management: Log every interaction with 100% accuracy in our CRM/Xtime.
  • Goal Tracking: Meet or exceed daily KPIs for call volume, appointment set rates, and appointment show rates.
  • Customer Education: Promote current dealership service specials and maintenance packages to maximize upsell opportunities.

Qualifications
  • Experience: Previous automotive industry experience is required.
  • Tech Savvy: Skilled in using CRM software, Microsoft Office, and Xtime.
  • Communication: Elite phone etiquette and the ability to follow professional scripts while remaining personable.
  • Resilience: A "can-do" attitude and the ability to handle customer objections with empathy.
  • Availability: Monday-Friday 9-6, Saturday 9-7, including rotating Saturdays

Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.

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