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Dealership Bdc Jobs in Georgia (NOW HIRING)

Landmark Automotive Group

Internet Manager

Morrow, GA · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Landmark Automotive Group

Internet Manager

Morrow, GA · On-site

When you join our dealership family, you'll be asked to manage, supervise and execute BDC customer communications (email and telephone) in a manner that aligns with our dealership's highest standards.

Loganville Ford

BDC Manager

Loganville, GA · On-site

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Loganville Ford

BDC Manager

Loganville, GA · On-site

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

Loganville Ford

BDC Manager

Loganville, GA

Position Overview The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ...

NISSAN LITHIA SPRINGS LLC

BDC MANAGER

Lithia Springs, GA · On-site

Description The Automotive Customer Service BDC Manager is the direct Supervisor of the Automotive ... Be proficient in dealing with customers via telephone and email * Measure and maintain performance ...

Smith Automotive Group

BDC MANAGER

Lithia Springs, GA · On-site

Job Type Full-time Description The Automotive Customer Service BDC Manager is the direct Supervisor ... Be proficient in dealing with customers via telephone and email * Measure and maintain performance ...

Sons Auto Group

BDC Representative

Mcdonough, GA

$13.75 - $18.25/hr

Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... Provide customers with initial product information & direct them to the appropriate dealership ...

Sons Auto Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... Provide customers with initial product information & direct them to the appropriate dealership ...

Son's Automotive Group

BDC Representative

Mcdonough, GA · On-site

$13.75 - $18.25/hr

Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... Provide customers with initial product information & direct them to the appropriate dealership ...

Son's Automotive Group

Automotive BDC Rep

Columbus, GA · On-site

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Utilize the dealership's CRM system daily for lead tracking and updates What We're Looking For

Sons Auto Group

Automotive BDC Rep

Columbus, GA · On-site

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Utilize the dealership's CRM system daily for lead tracking and updates What We're Looking For

Sons Auto Group

Automotive BDC Rep

Columbus, GA

$12 - $15.75/hr

Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... Utilize the dealership's CRM system daily for lead tracking and updates What We're Looking For

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Dealership Bdc information

See Georgia salary details

$8

$15

$24

How much do dealership bdc jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for dealership bdc in Georgia is $15.25, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is a Dealership BDC?

A Dealership BDC, or Business Development Center, is a department within a car dealership that handles customer communications and follow-ups, primarily through phone calls, emails, and online inquiries. The BDC team is responsible for setting appointments, responding to leads, and nurturing potential buyers to help drive showroom traffic and sales. They play a crucial role in improving customer service and increasing sales opportunities by ensuring timely and professional interactions with both prospective and existing customers.

What are the key skills and qualifications needed to thrive as a Dealership BDC representative?

To thrive as a Dealership BDC Representative, you need strong communication, customer service, and organizational skills, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) systems, dealership management software, and phone/email communication tools is typically required. Outstanding interpersonal skills, resilience, and the ability to multitask set top performers apart in this role. These skills ensure efficient lead management, positive customer experiences, and increased sales opportunities for the dealership.

What are some common challenges faced by a Dealership BDC representative and how can they be overcome?

Dealership BDC Representatives often face challenges such as handling a high volume of inbound and outbound calls, managing follow-ups with potential customers, and coordinating effectively with the sales team. Staying organized and using a good CRM system can help manage customer information and follow-ups more efficiently. Regular communication with sales staff ensures that customer needs are met and prevents leads from falling through the cracks. Continuous training on customer service and dealership products also helps representatives provide accurate information and build rapport with clients.

What is the difference between Dealership Bdc vs Dealership Sales Associate?

AspectDealership BdcDealership Sales Associate
Primary RoleHandles inbound/outbound customer calls, appointment setting, lead managementAssists customers on the sales floor, demonstrates vehicles, closes sales
Required SkillsCustomer service, communication, CRM proficiencyProduct knowledge, sales techniques, customer interaction
Work EnvironmentOffice-based, call center settingShowroom, dealership floor
Common CertificationsNone required, but CRM and customer service training preferredNone required, sales training often provided by dealership

Dealership Bdc roles focus on customer outreach and lead management via calls and emails, working mainly in an office setting. In contrast, Dealership Sales Associates engage directly with customers on the showroom floor, focusing on vehicle demonstrations and closing sales. Both roles require strong communication skills but differ in daily tasks and work environment.

Is being a dealership Bdc a good job?

A dealership BDC (Business Development Center) representative typically handles customer inquiries, appointment setting, and lead management, requiring strong communication and organizational skills. The role can offer steady hours, commission opportunities, and experience in sales and customer service, making it a viable entry-level position in the automotive industry.

What are popular job titles related to Dealership Bdc jobs in Georgia?

For Dealership Bdc jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Dealership Bdc jobs in Georgia look for?

The top searched job categories for Dealership Bdc jobs in Georgia are:

What cities in Georgia are hiring for Dealership Bdc jobs?

Cities in Georgia with the most Dealership Bdc job openings:

Dealership Bdc jobs near you
Infographic showing various Dealership Bdc job openings in Georgia as of August 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $31,728 per year, or $15.3 per hour.

Service BDC Representative

Gainesville, GA • On-site

Milton Martin Toyota
51 - 200 employees
Learn more about Milton Martin Toyotaexternal

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Type
Full-time
Description
Service BDC
Location: Gainesville, GA
Department: Service / Business Development Center (BDC)
Employment Type: Full-Time
Job Summary
Milton Martin Toyota is seeking a Service BDC Client Care Coordinator to join our Service Business Development Center (BDC). In this customer service role, you will answer inbound calls, schedule service appointments, follow up with customers, and help create an outstanding service experience from the first interaction.
This position is ideal for candidates with experience in customer service, call centers, appointment scheduling, automotive service, dealership BDC operations, or administrative support.
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Employer-paid Basic Life Insurance with AD&D
  • Employer-paid Short-Term Disability
  • Paid Time Off (PTO)
  • Employee Discounts and Rewards Program
  • Work-Life Balance
  • Paid Training and Career Development
  • Opportunities for Advancement
  • Supportive Team Environment

Responsibilities
  • Answer inbound customer calls professionally and efficiently.
  • Schedule, confirm, and manage service appointments.
  • Make outbound calls regarding recalls, ToyotaCare maintenance, loyalty programs, service reminders, and extended warranty opportunities.
  • Review customer service history and recommend appropriate maintenance services when scheduling appointments.
  • Maintain accurate customer information using CRM and dealership management system (DMS) software.
  • Stay current on Toyota service campaigns, recalls, promotions, and maintenance recommendations.
  • Deliver exceptional customer service while maintaining a positive and professional attitude.
  • Work closely with service advisors and the service department to ensure a seamless customer experience.

Qualifications
  • Previous customer service, call center, BDC, receptionist, appointment scheduling, or administrative experience preferred.
  • Strong verbal communication and active listening skills.
  • Excellent organizational skills with strong attention to detail.
  • Ability to multitask in a fast-paced, high-volume environment.
  • Comfortable learning and using CRM, DMS, and scheduling software.
  • Professional phone etiquette.
  • Positive attitude with a strong work ethic.
  • Ability to work independently and as part of a team.
  • Bilingual candidates are encouraged to apply.

Preferred Experience
  • Automotive dealership or service department experience.
  • Experience with CRM or dealership management software.
  • Knowledge of Toyota products or automotive maintenance is a plus but not required.

Why Join Milton Martin Toyota?
Milton Martin Toyota has been family-owned for more than 60 years and has built a reputation for exceptional customer service, integrity, and community involvement. Our culture is centered around our core values of Character, Care for People, Commitment to Service, and Continuous Improvement.
If you're looking for a long-term career with opportunities to grow, we'd love to hear from you.
Apply today and become part of the Milton Martin Toyota team.
Salary Description
$14 /hr + incentives

Apply