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Bdc Agent Jobs in Georgia (NOW HIRING)

asburyauto

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

Asbury Automotive Group

Service BDC Agent

Sandy Springs, GA · On-site

$15 - $19.75/hr

Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on ...

asburyauto

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

asburyauto

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

asburyauto

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

Asbury Automotive Group

BDC Service Agent

Duluth, GA · On-site

$13.75 - $18.50/hr

As a BDC Service Agent, you will have the opportunity to positively impact our business and the lives of our team members and customers every day. We seek an energetic, customer-focused BDC Service ...

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Bdc Agent information

See Georgia salary details

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How much do bdc agent jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for bdc agent in Georgia is $19.85, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.29 per hour, depending on experience, location, and employer.

What is a BDC agent?

BDC Agents, or Business Development Center Agents, are professionals who work primarily in the automotive industry to handle inbound and outbound communications with potential and existing customers. Their main responsibilities include scheduling service appointments, following up on leads, answering customer inquiries, and supporting the sales team by generating appointments. BDC Agents play a critical role in improving customer satisfaction, increasing dealership sales, and maintaining ongoing relationships with clients. They typically work over the phone, through email, or via online chat platforms.

How does a BDC agent typically collaborate with the sales and service teams in a dealership?

As a BDC (Business Development Center) Agent, close collaboration with the sales and service teams is essential to ensure a seamless customer experience. BDC Agents handle inbound and outbound calls and online inquiries, setting appointments and gathering information, which they promptly relay to the appropriate department. They often coordinate schedules, follow up on leads, and provide updates to both sales consultants and service advisors. This teamwork helps maximize customer satisfaction and drives dealership goals, making strong communication skills and a proactive approach particularly valuable in the role.

What are the key skills and qualifications needed to thrive as a BDC agent, and why are they important?

To thrive as a BDC (Business Development Center) Agent, you need excellent communication skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and appointment scheduling tools is typically required. Outstanding interpersonal skills, resilience, and a customer-focused attitude help BDC Agents stand out in fast-paced environments. These competencies are crucial for efficiently generating leads, building customer relationships, and supporting sales team objectives.

What is the difference between Bdc Agent vs Customer Service Representative?

AspectBdc AgentCustomer Service Representative
Required CredentialsHigh school diploma, sales or customer service experienceHigh school diploma or equivalent, customer service skills
Work EnvironmentDealerships, automotive industry, sales-focusedCall centers, retail, various industries
Employer & Industry UsageAuto dealerships, finance companiesBroadly used across many sectors
Search & Comparison IntentSales, lead generation, appointment settingCustomer support, issue resolution

While both roles involve customer interaction, a Bdc Agent primarily focuses on sales, lead management, and appointment setting within the automotive industry. In contrast, a Customer Service Representative handles customer inquiries, support, and issue resolution across various sectors. The roles differ mainly in their objectives and work environments, but both require strong communication skills and customer service experience.

How do BDC agents get paid?

BDC agents typically earn a combination of base salary and commissions or bonuses based on their performance, such as lead conversions or appointment setting. Some employers also offer incentives or profit-sharing programs to motivate productivity. Compensation structures can vary depending on the dealership or company policies.

Is a Bdc agent a good job?

A BDC (Business Development Center) agent is responsible for handling customer inquiries, setting appointments, and supporting sales teams, often working in automotive or sales environments. The role can offer steady income, commission opportunities, and skill development in customer service and sales, but job satisfaction depends on the work environment and individual preferences.

What are popular job titles related to Bdc Agent jobs in Georgia?

For Bdc Agent jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Bdc Agent jobs in Georgia look for?

The top searched job categories for Bdc Agent jobs in Georgia are:

What cities in Georgia are hiring for Bdc Agent jobs?

Cities in Georgia with the most Bdc Agent job openings:

Bdc Agent jobs near you
Infographic showing various Bdc Agent job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 5% Part Time, 7% Contract, and 3% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $41,283 per year, or $19.8 per hour.

Sales BDC Agent

PowerHouse Automotive Group

Sylvester, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Description:

Powerhouse Automotive Group | Central Georgia


Powerhouse Automotive Group is a fast-growing, people-first automotive organization built on performance, integrity, and community—investing in our people as we modernize the dealership experience and create clear career paths.


The Sales BDC Agent serves as the first point of contact for customers inquiring about vehicle purchases. This role is responsible for managing inbound and outbound sales communications and converting leads into high-quality showroom appointments. The Sales BDC Agent plays a critical role in driving traffic, supporting the sales team, and delivering a professional, engaging, and brand-aligned customer experience across all digital and phone channels. 


Perks and Benefits

  • Medical, dental, and vision insurance
  • Short-term disability, Life and AD&D, and supplemental insurance
  • 401(k) retirement plan 
  • Paid time off and paid holidays 
  • Employee vehicle and service discounts 
  • Performance-based incentives  
  • Training and growth opportunities 

Essential Duties and Responsibilities

  • Respond promptly and professionally to inbound sales inquiries via phone, email, text, website, and third-party lead sources. 
  • Make outbound follow-up calls to internet, phone, and marketing-generated leads. 
  • Schedule, confirm, and manage sales appointments for the showroom sales team. 
  • Maintain accurate and detailed customer records in the dealership CRM system. 
  • Conduct follow-up communications with customers who have not yet visited the dealership. 
  • Coordinate closely with sales managers and sales consultants to ensure smooth customer handoff and appointment readiness. 
  • Meet or exceed daily, weekly, and monthly activity, contact, and appointment-setting goals. 
  • Represent Powerhouse Automotive Group with a professional, positive, and customer-focused approach. 
  • Adhere to all company policies, compliance standards, and customer privacy requirements. 
  • Participate in training, coaching, and team meetings to continuously improve results. 
Requirements:

Qualifications & Experience

  • Strong verbal and written communication skills. 
  • Comfortable communicating with customers via phone, text, email, and digital platforms. 
  • Ability to multitask, stay organized, and prioritize effectively in a fast-paced environment. 
  • Customer-focused mindset with a professional and positive demeanor. 
  • Reliable attendance and strong work ethic. 
  • Comfortable using CRM systems, phones, and basic computer applications. 
  • Must be authorized to work in the United States.
  • Able to pass a pre-employment screening, as applicable. 
  • High school diploma or equivalent preferred. 
  • Previous experience in BDC, call center, retail sales, or customer service preferred. 
  • On-the-job training provided for candidates with strong communication skills and drive. 

What This Role Requires

  • Ability to sit at a workstation and use a computer and phone for extended periods. 
  • Ability to focus on detail-oriented tasks while handling multiple customer interactions. 
  • Ability to perform essential job functions with or without reasonable accommodation. 

Powerhouse Automotive Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information or any other protected status as outlined by federal, state, or local laws. We are committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process.