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Automotive Call Center Jobs in Georgia (NOW HIRING)

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

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Automotive Call Center information

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How much do automotive call center jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for automotive call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is an automotive call center?

An Automotive Call Center job involves handling inbound and outbound customer calls related to automotive services, sales, financing, and support. Representatives assist customers with scheduling service appointments, answering inquiries about vehicle features, processing payments, and providing troubleshooting guidance. Strong communication skills and automotive knowledge are essential.

What are the typical daily responsibilities of someone working in an automotive call center?

Employees in an Automotive Call Center are primarily responsible for answering customer inquiries, scheduling service appointments, providing information about automotive products and services, and resolving basic issues over the phone or via email. They often coordinate with service advisors, technicians, and sales teams to relay important information and ensure seamless customer service. Multitasking between phone interactions, data entry, and updating customer records is a significant part of the job. You'll also be expected to maintain a professional and friendly demeanor, even during busy or challenging situations, to help cultivate trust and loyalty among customers.

What are the key skills and qualifications needed to thrive in an automotive call center, and why are they important?

Success in an Automotive Call Center requires strong communication abilities, active listening skills, customer service experience, and basic automotive knowledge, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) tools, and scheduling platforms is highly beneficial. Standout candidates possess patience, empathy, problem-solving skills, and the ability to remain calm under pressure. These competencies ensure positive customer interactions, efficient handling of inquiries, and contribute to customer satisfaction and retention.

Can I work in an automotive call center without experience?

Automotive call centers often hire entry-level employees who have strong communication skills and a willingness to learn. Prior experience is not always required, as training is typically provided, but familiarity with automotive products or customer service can be beneficial. Basic computer skills and a professional attitude are important for success in this role.

What is automotive customer service?

Automotive customer service involves assisting customers with their vehicle-related needs, such as scheduling repairs, providing product information, and resolving issues. In an automotive call center, representatives use communication skills and tools like CRM systems to ensure customer satisfaction and support dealership or manufacturer services.

What are the most commonly searched types of Automotive Call Center jobs in Georgia?

The most popular types of Automotive Call Center jobs in Georgia are:

What are popular job titles related to Automotive Call Center jobs in Georgia?

For Automotive Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Automotive Call Center jobs in Georgia look for?

The top searched job categories for Automotive Call Center jobs in Georgia are:

Automotive Call Center jobs near you
Infographic showing various Automotive Call Center job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Automotive Call Center Representative

Son's Automotive Group

Mcdonough, GA • On-site

$14.25 - $18.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

Automotive BDC Associate


SONS Auto Group is looking for an Internet Sales Associate for our busy call center. We treat each customer's needs with concern and have a loyal customer base. 
SONS Auto Group has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately! All applications will be kept in strict confidence.


What We Offer:


  • Employee & Family purchase program
  • Medical and Dental Insurance
  • 401(k)
  • Paid Vacation
  • A fair and safe family-run business environment


Responsibilities:


  • Answer customer calls and establish follows-up with service appointments
  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
  • Provide customers with initial product information & direct them to the appropriate dealership resources
  • Present initial financing options based on customer needs
  • Follow up with leads that are not ready to make an appointment or no-show
  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management
  • Utilize CRM tracking system daily


 

Qualifications:


  • At least one previous role based in strong customer service experience
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Must have strong computer skills
  • Willing to submit to a pre-employment background check & drug screen






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