Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
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Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
BDC Manager
Loganville, GA · On-site
Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
BDC Manager
Loganville, GA · On-site
Core Competency Visualized The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
BDC Service Representative
$14 - $18.50/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Representative
$14 - $18.50/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Representative
$13.75 - $18.25/hr
Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Representative
$13.75 - $18.25/hr
Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Service Representative
$14 - $18.75/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Representative
$14 - $18.75/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude
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BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Honda is looking for an Internet Sales Associate (BDC) for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... At least one previous role based in strong customer service experience * Team player attitude
Quick apply
BDC Representative
Mcdonough, GA · On-site
$13.75 - $18.25/hr
Automotive BDC Associate SONS Hondais looking for anInternet Sales Associate (BDC)for our busy ... At least one previous role based in strong customer service experience * Team player attitude
BDC Service Representative
Savannah, GA · On-site
$14 - $18.50/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Representative
Savannah, GA · On-site
$14 - $18.50/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Representative
$14 - $18.75/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Representative
$14 - $18.75/hr
BDC Service Representative Southern Motors is looking for a friendly and driven BDC Service ... At Southern Motors, we take pride in our reputation for honesty, integrity, and outstanding ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun ... As a BDC Service Agent, you will have the opportunity to positively impact our business and the ...
BDC Service Agent
Duluth, GA · On-site
$13.75 - $18.50/hr
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun ... As a BDC Service Agent, you will have the opportunity to positively impact our business and the ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
Minimum typing 35-40 words per minute at minimum * Experience using customer tracking systems to track calls and appointments preferred * Prior retail, sales, service BDC, receptionist, call center ...
Sales BDC Agent
Sylvester, GA · On-site
$13.75 - $18.25/hr
The Sales BDC Agent serves as the first point of contact for customers inquiring about vehicle ... Ability to sit at a workstation and use a computer and phone for extended periods. * Ability to ...
New
Quick apply
Sales BDC Agent
Sylvester, GA · On-site
$13.75 - $18.25/hr
The Sales BDC Agent serves as the first point of contact for customers inquiring about vehicle ... Ability to sit at a workstation and use a computer and phone for extended periods. * Ability to ...
New
Automotive BDC Rep
Columbus, GA · On-site
$12 - $15.75/hr
Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... At SONS Chevrolet, we've experienced remarkable growth in recent years. If you're ready to take the ...
Quick apply
Automotive BDC Rep
Columbus, GA · On-site
$12 - $15.75/hr
Automotive BDC Salesperson - Join Our Winning Team! SONS Chevrolet is seeking a motivated Internet ... At SONS Chevrolet, we've experienced remarkable growth in recent years. If you're ready to take the ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...
Service BDC Agent
Sandy Springs, GA · On-site
$15 - $19.75/hr
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...
Bdc At information
How do BDC agents get paid?
What is the difference between Bdc At vs Bdc Rep?
| Aspect | Bdc At | Bdc Rep |
|---|---|---|
| Credentials | High school diploma or equivalent, sales or customer service experience | High school diploma or equivalent, sales or customer service experience |
| Work Environment | Office setting, dealership or retail environment | Office and dealership environment, interacting with customers and staff |
| Industry Usage | Commonly used in automotive sales teams as an assistant or support role | Used as a sales or customer service representative in automotive dealerships |
The main difference between a Bdc At and a Bdc Rep lies in their roles within the dealership. A Bdc At typically supports the sales team with administrative tasks and customer follow-up, while a Bdc Rep actively engages with customers to generate sales. Both roles require similar credentials and work in comparable environments, but their responsibilities differ in focus and daily activities.

Full-time
Medical, Dental, Vision
Re-posted 4 hours ago
Job description
The BDC Manager is responsible for leading a high-energy Business Development Center focused on maximizing dealership sales and profitability. You will oversee the BDC team to ensure every lead—whether via phone, email, or chat—is handled with the highest level of professionalism and urgency. Your primary goal is to drive showroom traffic by converting leads into confirmed appointments and ensuring a seamless handoff to the sales floor.
Key Responsibilities
Team Leadership & Training: Recruit, hire, and coach a team of BDC Representatives. Conduct daily "one-on-ones" and weekly training sessions on word tracks, objection handling, and CRM proficiency.
Lead Management: Monitor the CRM to ensure 100% lead attribution and timely follow-up. Audit outbound calls and emails for quality and consistency.
Performance Tracking: Manage and report on Key Performance Indicators (KPIs), including:
Lead-to-Appointment Ratio
Appointment Show Rate
Appointment-to-Sale Conversion
Strategic Campaign Execution: Work with the marketing team to align BDC outreach with current dealership promotions, including 2027 Ford model launches and Plan pricing initiatives.
Inter-Departmental Collaboration: Maintain a strong relationship with the Sales Managers and Floor Managers to ensure appointments are greeted promptly and customer data is accurately transferred.
Process Optimization: Continuously refine BDC workflows to decrease response times and increase engagement across multiple platforms (social media, third-party leads, and service-to-sales mining).
Qualifications
Experience: 3+ years of experience in an Automotive BDC or Sales Management role (Ford experience preferred).
Tech Savvy: Expert-level proficiency with CRM systems (e.g., VinSolutions, Elead, DriveCentric) and inventory management tools.
Communication: Exceptional verbal and written communication skills with the ability to craft compelling email and text templates.
Leadership: Proven track record of motivating a team to meet and exceed monthly quotas.
Education: High School Diploma required; Bachelor’s degree in Business or Marketing is a plus.
What We Offer
Competitive pay plus performance-based monthly bonuses.
Comprehensive benefits package (Health, Dental, Vision).
Employee discounts on vehicles, parts, and service.
Professional development and career advancement opportunities within a growing dealership.
Core Competency Visualized
The BDC Manager acts as the filter at the top and middle of this funnel, ensuring the volume of leads (Top) is effectively condensed into high-quality showroom appointments (Middle).