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Associate Technical Account Manager Jobs (NOW HIRING)

$60 - $102/hr

Publica is looking for a Senior Associate Technical Account Manager to act as a technical expert and operational consultant for our system. In this role, you will assist our clients in leveraging our ...

This role blends Technical Account Management with Technical Project Management and is ideal for someone who enjoys owning client relationships while driving successful technical delivery. Key ...

Technical Account Manager

Hauppauge, NY · On-site

$80 - $100/hr

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS-an established technology services ...

The Technical Account Manager plays a critical role in fulfilling that commitment by serving as the dedicated operational and technical partner for assigned strategic customer(s).Acting as the ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

Technical Account Manager

Manhattan, NY · On-site

$80 - $110/hr

The Technical Account Manager will ensure technical support to both the publisher and the account management teams and be the subject matter expert for all things CTV internally. What You'll Do:

Technical Account Manager Are you a relationship-driven technologist who thrives at the intersection of client advisory and service delivery? We are IVIONICS--an established technology services ...

Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers, responsible for driving measurable security outcomes across cloud data, modern data ...

We are looking for a Technical Account Manager to join our team at Chooch , a leader in enterprise computer vision AI. This is a full-time, remote role focused on helping customers successfully ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

Technical Account Managers are the primary contact for Varonis customers and the first line of defense for data. All Varonis employees are Customer Success and Technical Account Managers are the tip ...

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Associate Technical Account Manager information

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$40K

$86.4K

$169K

How much do associate technical account manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for associate technical account manager in the United States is $86,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $100,500.00 per year, depending on experience, location, and employer.

What is an associate technical account manager?

An Associate Technical Account Manager (TAM) is an entry-level professional who works as a liaison between a company and its clients, focusing on the technical aspects of account management. They help customers implement and optimize the company's products or services, address technical concerns, and ensure customer satisfaction. The role typically involves troubleshooting, providing product guidance, and collaborating with internal teams to resolve issues. Associate TAMs also assist in identifying opportunities for clients to get more value from the company's offerings, contributing to long-term customer relationships.

What are the key skills and qualifications needed to thrive as an associate technical account manager?

To thrive as an Associate Technical Account Manager, you need a solid understanding of IT systems, customer service principles, and a relevant bachelor's degree, often in computer science or a related field. Familiarity with CRM platforms, troubleshooting tools, and technical documentation is typically required, and certifications such as AWS Certified Cloud Practitioner or similar can be advantageous. Strong communication, problem-solving, and relationship-building skills help you collaborate effectively with clients and internal teams. These competencies are critical for ensuring client satisfaction, resolving technical issues efficiently, and maintaining long-term business relationships.

What are some common challenges faced by associate technical account managers when balancing multiple client accounts?

Associate Technical Account Managers often juggle several client accounts at once, which requires strong organizational and prioritization skills. One common challenge is managing competing deadlines and ensuring timely responses to all clients’ technical needs or escalations. Effective communication and proactive planning are essential to maintain client satisfaction and to coordinate with internal technical teams. Additionally, adapting to different client environments and understanding their unique business requirements can be demanding but contributes significantly to professional growth.

What is the difference between Associate Technical Account Manager vs Customer Success Manager?

AspectAssociate Technical Account ManagerCustomer Success Manager
Required credentialsBachelor's degree, technical certifications often preferredBachelor's degree, customer service or sales experience
Work environmentTechnical support, client engagement, product knowledgeClient relationship management, onboarding, retention
Employer & industry usageTech companies, SaaS providersSoftware, SaaS, tech services
Common search intentTechnical support, product expertiseCustomer retention, relationship building

The Associate Technical Account Manager primarily focuses on technical support and product expertise to ensure client success, while the Customer Success Manager emphasizes building relationships and retention strategies. Both roles require strong communication skills and industry knowledge but differ in their core responsibilities and daily tasks.

More about Associate Technical Account Manager jobs

What cities are hiring for Associate Technical Account Manager jobs?

Cities with the most Associate Technical Account Manager job openings:

What are the most commonly searched types of Technical Account Manager jobs?

The most popular types of Technical Account Manager jobs are:

What states have the most Associate Technical Account Manager jobs?

States with the most job openings for Associate Technical Account Manager jobs include:

Infographic showing various Associate Technical Account Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $86,425 per year, or $41.6 per hour.

Senior Associate Technical Account Manager

Publica

New York, NY • On-site

$59K - $102K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Job Description:

Publica is looking for a Senior Associate Technical Account Manager to act as a technical expert and operational consultant for our system. In this role, you will assist our clients in leveraging our product to its fullest potential, assist them in troubleshooting unexpected behavior, and serve as the liaison between our end-users and our internal product and engineering teams. The ideal candidate has programmatic advertising experience, an understanding of the CTV ecosystem, and a knack for explaining complex technical concepts to both technical and non-technical audiences.

What we're looking for:

  • A proven track record of proactive problem-solving and an analytical mindset.

  • Demonstrated experience in a client-facing technical role.

  • Strong communication skills, with a proven ability to translate and explain complex technical concepts to a variety of technical and non-technical stakeholders.

  • Proficiency in SQL for data investigation with experience using tools like MySQL, Amazon Athena, or Databricks.

  • Competence using Excel for data manipulation, visualization, and client reporting.

  • Ability to author clear technical documentation that empowers clients to self-serve.

  • Preferred background in programmatic advertising technology (e.g., OpenRTB, server-side ad insertion, video/display ad serving).

The core of Publica's platform is an Over-the-top (OTT) Header Bidding solution that enables publishers to maximize their revenue for CTV ad breaks. By running a unified auction between 50+ Sell Side Platforms (SSPs) and publisher-owned direct sales, we ensure our clients get the most out of their inventory. Publica drives additional value using AI-based creative enrichment, inventory pricing tools, and contextual management solutions. Publica provides best-in-class monetization for publishers without compromising brand safety or user experience.

Publica by IAS Pay Transparency:

The annualized base salary ranges for the primary location, and any additional locations are listed below. Our pay ranges are based on the work location. As part of IAS compensation package, we offer a comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions. All full-time employee roles include competitive compensation and are eligible for an annual bonus and/or other incentive plans. Each candidate's compensation package is based on multiple factors, but not limited to, geography, experience, skills, job duties, and business need.

Primary Location:

US - New York, NY

Primary Location Base Pay Range:

$59,500.00 - $102,000.00 Annual

About Publica

We are a team of entrepreneurs & tech developers embarked on a crazy adventure to become the leading video advertising technology for internet-powered devices. Love watching shows, streaming or live sports games? Well, we're currently working on building the best platform for Connected TV monetization - this includes all the apps accessible from a Smart TV or via an AppleTV, Chromecast, Roku, etc. This means that we need to handle billions of ad requests seamlessly and provide the best-in-class data for Publishers to make educated decisions about their ad stack.


Equal Opportunity Employer:


Publica and IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.


California Applicant Pre-Collection Notice:
We collect personal information (PI) from you in connection with your application for employment or engagement with Publica and IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For additional details or if you have questions, contact us atcompliance@integralads.com.


To learn more about us, please visitwww.getpublica.com


Attention agency/3rd party recruiters: Publica and IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company torecruitingagencies@integralads.com. We will get back to you if there's interest in a partnership.